Client manager Work, Jobs in Chepstow, Mon (with Salaries)

General Manager
CWRT BLEDDYN HOTEL & SPA —Usk
- £55,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
1d
Client Programme Manager
Target —Cardiff
- £74,000 a year
- Hybrid work
- Travel
- Agile
- Financial services
- Employee assistance programme
- Employee discount
Quick apply
Commercial Manager
M Group —Monmouthshire
- Management
- Driving
- Travel
- Annual leave
- Employee assistance programme
Letting Agent
The Letting Experts —Cardiff
- £70,000 - £100,000 a year
- Remote
Customer Account Manager
TPS Gates & Doors Ltd —Lydney
- Full-time
- Sales
- Customer service
- Driving
- Free parking
Quick apply
13d
Business Development Manager
GDS Group —Bristol
- £75,000 - £85,000 a year
- Full-time
- Business development
- AWS
- Communication skills
Quick apply
Client Services Manager
AFH Financial Group —Cardiff
- Full-time
- Management
- Supervising experience
- Mentoring
- Employee discount
General Manager
Acumen Logistics —Avonmouth
- £60,000 - £65,000 a year
- Full-time
- Management
- Business development
- Driving
- Free parking
Quick apply
National Maintenance Manager
Chepstow Plant International —Caldicot
- Full-time
- Maintenance
- Microsoft Office
- Travel
Category Manager
North Bristol NHS Trust —Bristol
- £57,528 - £64,750 a year
- Full-time
- Leadership
6d
VENUE GENERAL MANAGER
BaxterStorey —Patchway
- £60,000 a year
- Hospitality
- Contracts
- Leadership
- Employee assistance programme
- Employee discount
13d
MINT Recovery Navigator - South Gloucestershire
Second Step —South Gloucestershire
- £26,056 a year
- Full-time
- Travel
- Employee assistance programme
3d
Relationship Manager (South Wales)
iamproperty & iamsold —Cardiff
- Up to £50,000 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
Privacy Practitioner - Chief Operating Office
AXA —Bristol
- Up to £75,000 a year
- IT
6d
Contracts Manager
Walker & Sloan —Bristol
- Up to £90,000 a year
- Contracts
- Leadership
Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
13d
Culture Lead - 12-month FTC
AXA —Bristol
- Up to £90,000 a year
- Organisational skills
- Leadership
Commissioning Manager
M Group —Caldicot
- Engineering
- Electrical Engineering
- Annual leave
- Employee assistance programme
Assistant Client Manager
Savills —Cardiff
- Organisational skills
- IT
- Communication skills
14d
Regional Support Manager
OCS Group —Bristol
- Travel
- Time management
Quick apply
19h

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General Manager

CWRT BLEDDYN HOTEL & SPA -
Usk

Quick apply

Job details

Full-time
£55,000 - £60,000 a year
1 day ago

Benefits

Company pension

Qualifications

Hospitality
Management
Customer service
ADR
Leadership
Communication skills
Hotel experience

Full job description

Overview
We are seeking an experienced and dynamic General Manager to lead and oversee the daily operations of our Hotel. The Hotel General Manager is responsible for the overall management and performance of the hotel, ensuring exceptional guest satisfaction, operational efficiency, financial profitability, compliance with UK regulations, and effective leadership of all hotel departments.

Job Title: Hotel General Manager
Location: Cwrt Bleddyn Hotel & Spa, Usk, Monmuthshire
Reports To: Director

Key Responsibilities

Operations Management

Oversee the day-to-day operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, Sales, and Human Resources.
Ensure the hotel maintains high standards of service, cleanliness, and guest experience.
Monitor and improve operational procedures and service delivery.

Financial Management

Prepare and manage annual budgets and forecasts.
Monitor revenue, costs, payroll, and departmental expenditures.
Maximise occupancy, Average Daily Rate (ADR), and Revenue per Available Room (RevPAR).
Analyse financial reports and implement strategies to improve profitability.

Guest Experience

Ensure outstanding customer service and guest satisfaction.
Address and resolve guest complaints and feedback promptly and professionally.
Maintain high guest review scores and brand standards.

People Management

Recruit, train, develop, and motivate employees.
Conduct performance reviews and manage employee relations matters.
Foster a positive workplace culture and ensure compliance with employment legislation.
Lead departmental managers and promote teamwork across the hotel.

Sales and Business Development

Develop and implement sales and marketing strategies to increase revenue.
Build relationships with corporate clients, travel agents, tour operators, and local businesses.
Promote meetings, events, conferences, and group bookings.

Health, Safety and Compliance

Ensure compliance with UK employment law, health and safety regulations, fire safety requirements, food hygiene standards, GDPR, and licensing regulations.
Conduct regular risk assessments and ensure all statutory requirements are met.
Maintain company policies and operational standards.

Strategic Leadership

Develop and implement business plans to achieve hotel objectives.
Identify opportunities for growth, efficiency, and market expansion.
Monitor industry trends and competitor activity.

Skills and Qualifications

Proven experience as a Hotel General Manager
Strong leadership, communication, and interpersonal skills.
Excellent financial and commercial acumen.
Knowledge of hotel property management systems (PMS) and revenue management.
Strong problem-solving and decision-making abilities.
Knowledge of hospitality legislation and compliance requirements.

Experience

Minimum 5–10 years of hotel management experience, including senior leadership roles.
Experience managing high-volume hotels, airport hotels, conference hotels, or MICE operations is advantageous.

Key Performance Indicators (KPIs)

Guest Satisfaction Scores
Revenue Growth
Occupancy and ADR Performance
Profitability
Employee Retention and Engagement
Health & Safety

Pay: £55,000.00-£60,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

client manager jobs in chepstow, mon

General Manager

Client Programme Manager

Commercial Manager

Letting Agent

Customer Account Manager

Business Development Manager

Client Services Manager

General Manager

National Maintenance Manager

Category Manager

VENUE GENERAL MANAGER

MINT Recovery Navigator - South Gloucestershire

Relationship Manager (South Wales)

Privacy Practitioner - Chief Operating Office

Contracts Manager

Client Excellence Lead

Culture Lead - 12-month FTC

Commissioning Manager

Assistant Client Manager

Regional Support Manager

I want to receive the latest job alerts for client manager in chepstow, mon

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