Client services Work, Jobs in Chiswick (with Salaries)

Guest Services Specialist
SilverDoor Ltd —London
- £27,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
Quick apply
3d
Front Office Administrator
Robe UK Group —London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
2d
Collections Agent
Flatpay —London
- English
- Contracts
- IT
Quick apply
Travel Consultant
Trailfinders —Richmond
- £44,000 - £49,000 a year
- Sales
Front of House Staff
MAD-LAGREE Fitness —London
- £13 an hour
- Part-time
- Hospitality
- Customer service
- English
- Store discount
- Employee discount
Quick apply
14h
Admin Assistant & Receptionist
TaxAssist Accountants —Twickenham
- £25,500 - £27,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Customer Support Agent
Flatpay —London
- Customer service
- English
Quick apply
14d
Travel Sales Consultant
Trailfinders —Kingston upon Thames
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Customer Service Co-ordinator
Nelson Dish and Glasswashing Machines Ltd —Acton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Quality Control Representative
Flatpay —London
- CRM software
- Customer service
- English
Quick apply
6d
Care Coordinator
Northbridge Health —London
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
3d
Receptionist
George House Business Centre —London
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Client Services Manager
Socaan Business Solutions Ltd —London
- £3,800 - £4,300 a month
- Full-time
- Management
- Customer service
- English
Quick apply
3d
Client Services Coordinator
Sayer Vincent —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Client Care Coordinator
MSI Reproductive Choices UK —London
- From £28,080.84 a year
- Full-time
- Customer service
- Communication skills
- Paid training
- Annual leave
14h
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
9d
Examinations Delivery Officer
The E-Assessment Management Company (TEAMCo) —London
- £35,000 - £42,000 a year
- Weekend availability
- Hybrid work
- English
- Microsoft Office
- Travel
- Annual leave
- Work from home
Quick apply
3d
Client Services Liaison
TAG Aviation —Farnborough
- Weekend availability
- Customer service
- English
- Travel
- Annual leave
- Employee assistance programme
Quick apply
14d
Client Success Representative
Woods Food Service —Uxbridge
- £33,092.80 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Luxury Sales Professional - Westfield
Chisholm Hunter Ltd —West London
- Full-time
- Merchandising
- Retail sales
- Store discount
- Annual leave
Quick apply

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Guest Services Specialist

SilverDoor Ltd
London

Quick apply

Job details

Permanent | Full-time
£27,000 a year
3 days ago

Qualifications

Hospitality
Customer service
Computer literacy
Microsoft Office
Guest services
Communication skills
Hotel experience

Full job description

SilverDoor is looking to recruit a Guest Services Specialist to be based in our London office. This is an important guest focused role that requires excellent communication skills as you will remain the primary contact for in-house guests throughout their accommodation stay. As Guest Services Specialist you will manage day to day traveller and guest enquiries over the telephone and via email providing an efficient and personalised service which caters for our client’s needs. Embracing team values, positivity and providing outstanding customer service. The clients handled are predominantly corporate companies who reside temporarily in serviced apartment accommodation on business trips around the world.

· Manage the day-to-day traveller and in-house guest enquiries and requests coming into the guest

services team

· Co-ordinating with serviced apartment properties and relevant parties to ensure guests requests are

fulfilled to the highest standard and ensure they meet the guests needs

· Managing amendments to bookings, including extensions, shortenings and cancellation of a booking

· Updating booking information and data accurately and efficiently onto the system

· Providing written confirmations and check in details to clients within agreed service levels

· Ensure related administration tasks are accurately and timely processed and are completed to

operating procedures

· Handling any issues or complaints raised and resolving to a satisfactory resolution for guest

satisfaction

· Handling all correspondence and email communication in an effective and timely manner

· Anticipate guests needs and implement actions to ensure the guests have the most positive

experience during their visit.

· All other tasks deemed necessary by the management team

Experience:

· At least six months' experience of working in a customer/guest services environment

· Customer service focused with an enthusiasm to exceed client expectation

·Experience of working under your own initiative and as part of a team

Skills:

· Strong communication skills

· Self-motivated and ability to organise and manage workload efficiently

· Ability to work under pressure and to tight deadlines

· Consistency and attention to detail

· Good problem-solving skills

· Experience of working under your own initiative and as part of a team

· The ability to prioritise tasks and adapt effectively

· Computer literate and fully conversant in the full suite of Microsoft Office applications

Pay: £27,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services jobs in chiswick

Guest Services Specialist

Front Office Administrator

Collections Agent

Travel Consultant

Front of House Staff

Admin Assistant & Receptionist

Customer Support Agent

Travel Sales Consultant

Customer Service Co-ordinator

Quality Control Representative

Care Coordinator

Receptionist

Client Services Manager

Client Services Coordinator

Client Care Coordinator

Client Services Coordinator

Examinations Delivery Officer

Client Services Liaison

Client Success Representative

Luxury Sales Professional - Westfield

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