Service delivery manager Work, Jobs in Chobham, Sry (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
Deputy Club Operations Manager
Pine Ridge Golf Club —Camberley
- £30,000 - £31,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Health & wellbeing programme
Quick apply
2d
Service Delivery Manager
FluidOne —Camberley
- Analysis skills
- Computer networking
- Employee assistance programme
Service Delivery Manager
Veolia ES (UK) Limited —London
- £41,200 a year
- Weekend availability
- Management
- IT
- Annual leave
- Employee discount
Quick apply
6d
Operations and Logistics Manager
A.L.O.B Ltd —Send
- £40,000 a year
- Full-time
- Management
- ERP systems
- Data analysis skills
- Free parking
Quick apply
6d
Head of Dispensary Operations
Pharmacierge —London
- From £60,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
Senior Customer Service Manager
Unum Group —Basingstoke
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Annual leave
2d
Service Deliver Manager (SC Cleared)
CGI —Leatherhead
- Full-time
- Hybrid work
- Travel
- Organisational skills
- IT
Quick apply
Contract Delivery Manager
Sureserve —Woking
- £45,000 - £50,000 a year
- Management
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Registered Care Manager
Helping Hands —Camberley
- Up to £48,050 a year
- Management
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Service Manager Upholstery
DFS —Crawley
- £36,982 a year
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Compliance & Quality Manager
OFH Care —Staines-upon-Thames
- £20,000 - £42,000 a year
- Part-time
Quick apply
5d
Field Service Supervisor - South East
Tunstall UKI —Woking
- Overtime
- Analysis skills
- Project management
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Manager Service Delivery
DXC Technology —Farnborough
- Full-time
- Engineering
- Analysis skills
- Supervising experience
2d
PR Officer
Forest Health —Bracknell
- £15.38 an hour
- Part-time
- Social media management
- Organisational skills
- In-person
- Free parking
Quick apply
Senior Service Delivery Manager
CloudFactory —Reading
- Full-time
- Hybrid work
- Bachelor's degree
- Life insurance
Quick apply
Delivery Manager
Hawk-Eye Innovations (HEI) —Basingstoke
- £42,000 - £66,000 a year
- Full-time
- Hybrid work
- Project management
- Agile
- Leadership
- Annual leave
- Employee discount
5d
People Operations Manager
Alternative Airlines —Charlwood
- From £40,000 a year
- Hybrid work
- Human resources
- Communication skills
- Work from home
- Employee discount
Quick apply
Contract Manager - Cleaning
BidvestNoonan —West Byfleet
- £46,000 a year
- Full-time
- Leadership
- Communication skills
Quick apply
Registered Manager
The Agincare Group —Woking
- £36,000 - £40,000 a year
- Full-time
- Nursing home
- Leadership
- Referral programme
Quick apply
12d

I want to receive the latest job alerts for service delivery manager in chobham, sry

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

service delivery manager jobs in chobham, sry

Customer Service Manager

Deputy Club Operations Manager

Service Delivery Manager

Service Delivery Manager

Operations and Logistics Manager

Head of Dispensary Operations

Senior Customer Service Manager

Service Deliver Manager (SC Cleared)

Contract Delivery Manager

Registered Care Manager

Service Manager Upholstery

Compliance & Quality Manager

Field Service Supervisor - South East

Manager Service Delivery

PR Officer

Senior Service Delivery Manager

Delivery Manager

People Operations Manager

Contract Manager - Cleaning

Registered Manager

I want to receive the latest job alerts for service delivery manager in chobham, sry

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected