Customer experience specialist Work, Jobs in Cirencester, Gls (with Salaries)

Operations Support and Governance Coordinator
Arcus FM —Cirencester
- Up to £27,535 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Annual leave
Quick apply
Event Manager
The Subscription Rooms —Stroud
- £13.50 an hour
- Part-time
- Management
- Computer literacy
- Supervising experience
- Flexitime
- Employee discount
Quick apply
Sales Operations Co-Ordinator
Commercial —Cheltenham
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
Head of Customer Service
Ecotricity —Stroud
- Full-time
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Free parking
- Employee discount
Quick apply
8d
Sales Executive B2B
ECA Cleaning Ltd —Cirencester
- £25,420 - £30,000 a year
- Full-time
- CRM software
- Business development
- In-person
- Free parking
- Employee discount
Quick apply
6d
Specialist Service Consultant
Nationwide Building Society —Swindon
- From £27,500 a year
- Full-time
- Travel
- Organisational skills
- Financial services
Marketing CRM and Client Engagement Lead
St. James's Place —Cirencester
- Leadership
- Annual leave
23h
Operational Support Officer
HM Courts & Tribunal Service —Gloucester
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
3d
Senior Manager FOS Complaints
St. James's Place —Cirencester
- Analysis skills
- Team management
- Leadership
- Annual leave
Employment Specialist
Swindon Borough Council —Swindon
- £35,412 a year
- Full-time
- English
- Communication skills
- Paid training
Quick apply
Retail & Customer Experience Specialist
Laura Fisher Ltd —Cheltenham
- £12.81 an hour
- Part-time
- Management
- Customer service
- In-person
Quick apply
6d
Admissions Officer
Hartpury University and College —Gloucester
- £28,561 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Annual leave
- Employee assistance programme
Quick apply
Contact Centre Dispatcher
National Grid Electricity Distribution —Donnington
- £45,492 a year
- Weekend availability
- Free parking
- Annual leave
Quick apply
3d
Tenancy Fraud Officer
Swindon Borough Council —Swindon
- £36,363 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Presentation skills
Quick apply
11d
Project Manager
elix sourcing solutions —Tetbury
- £35,000 - £45,000 a year
- Continuous improvement
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Experience Specialist - Saturdays
Kennet Furniture Refurbiz —Swindon
- £13.54 an hour
- Part-time
- No experience needed
- Organisational skills
- In-person
Quick apply
2d
Senior Marketing Support Specialist
St. James's Place —Cirencester
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
4d
Private Medical Insurance Switch Adviser
Usay Compare —Cirencester
- £35,000 a year
Quick apply
Quality Assurance Specialist
Ecotricity —Stroud
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Travel
- Free parking
- Employee discount
Quick apply
5d
Warehouse Operatives (Food Manufacturing, 2pm -10pm)
Four Anjels Ltd —Cheltenham
- £13.25 an hour
- Full-time
- Forklift
- Bakery
- Warehouse experience
- Free parking
- Health & wellbeing programme
Quick apply

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Operations Support and Governance Coordinator

Arcus FM -
Cirencester

Quick apply

Job details

Full-time
Up to £27,535 a year

Benefits

Annual leave
Company pension

Qualifications

Microsoft Powerpoint
Supplier ordering
Microsoft Word
Stakeholder collaboration
Customer service
Stakeholder liaison
Writing skills
Administrative support experience
Internal department liaison
Microsoft Office Suite
Administrative experience
Analysis skills
Purchase order creation
Procurement support
Continuous improvement
Procurement processing
Data entry
Organisational skills
Communication skills
Time management
Analytics

Full job description

We are seeking a Contract Support Coordinator to join our team on a permanent basis at our Cirencester site. This role is ideal for someone with experience in data processing and administrative roles, who is comfortable working to deadlines and managing a varied workload.

Working as part of a collaborative team, you will liaise with multiple departments to ensure the smooth delivery of services. Key responsibilities include processing orders and ensuring the correct items are delivered within agreed timescales to meet both business and customer requirements. You will also support the Account Management Team and Supply Chain Category Manager in managing subcontractor and supplier performance, and create and process quotations and estimates in line with agreed SLAs and KPIs.

Raise accurate purchase orders for parts and services, ensuring best value, correct pricing, and delivery within agreed timescales.
Maintain purchasing and works order systems, updating order, delivery, subcontractor, and cost information accurately.
Prepare and submit quotations for client approval.
Engage and support suppliers and subcontractors, ensuring compliance with company processes and SLAs.
Prioritise workload effectively to support timely completion of reactive and PPM works.
Resolve supplier, delivery, and invoice queries promptly, supporting the reduction of aged debt.
Work proactively with Supply Chain and internal teams to prevent and resolve issues.
Maintain accurate documentation, data, and reporting, managing high volumes of information with attention to detail.
Support departmental KPIs, continuous improvement initiatives, and uphold ethical, compliant, and professional standards at all times.

Knowledge and Skills

Proven administrative background.
Working knowledge of Microsoft Office, including Excel, Word, and PowerPoint.
Minimum of 5 GCSEs (or equivalent) at grades A–C, including English and Maths.
Ability to use and learn specialist software systems.
Excellent written and verbal communication skills.
Strong analytical skills with the ability to work to deadlines.
High level of accuracy and attention to detail.
Effective team player, with the ability to work independently and use initiative.
Strong organisational and time management skills.
Excellent customer service skills.

When you join us you will receive:

Salary: Up to £27,535 depending on experience
4% bonus, subject to achievement of targets
25 days annual leave + Bank Holidays.
Group personal pension scheme of matched contributions between 5% and 6%
Life Assurance
Funded Training Sponsorship Scheme
Discounts, vouchers, and financial aid programs

Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.

Quick apply

Refine Your Search

customer experience specialist jobs in cirencester, gls

Operations Support and Governance Coordinator

Event Manager

Sales Operations Co-Ordinator

Head of Customer Service

Sales Executive B2B

Specialist Service Consultant

Marketing CRM and Client Engagement Lead

Operational Support Officer

Senior Manager FOS Complaints

Employment Specialist

Retail & Customer Experience Specialist

Admissions Officer

Contact Centre Dispatcher

Tenancy Fraud Officer

Project Manager

Customer Experience Specialist - Saturdays

Senior Marketing Support Specialist

Private Medical Insurance Switch Adviser

Quality Assurance Specialist

Warehouse Operatives (Food Manufacturing, 2pm -10pm)

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