Business support Work, Jobs in Claverdon, War (with Salaries)

Sales & Reservations Assistant
Johnsons Coaches —Henley in Arden
- £13.39 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Hotel
Quick apply
1d
Property Viewing Agent (Saturdays and Mondays)
AP Morgan Limited —Bromsgrove
- From £10,400 a year
- Part-time
- Customer service
- Administrative experience
- Driving
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Employment Specialist - Connect To Work
Better Pathways —Birmingham
- £30,000 a year
- Full-time
- Experience working with individuals with disabilities
- Travel
- Mentoring
- Annual leave
- Sick pay
Quick apply
8d
Leadership & Culture Development Manager
Helping Hands —Alcester
- £45,000 - £55,000 a year
- Hybrid work
- Training & development
- Leadership
- Communication skills
Quick apply
Practice Administrator
Bridgegate Wealth Management —Kenilworth
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- English
- Free parking
- Bereavement leave
Quick apply
8d
SEND Resolution Officer
Warwickshire County Council —Warwick
- £33,699 - £36,363 a year
- Full-time
- English
- Communication skills
- School
- Annual leave
- Employee discount
Telesales Agents
Emerald Green Energy Ltd —Solihull
- Weekend availability
- Travel
- In-person
- Communication skills
- Free parking
Quick apply
Paraplanner / Trainee Paraplanner / Administrator
Capelin Financial Management Limited —Solihull
- £24,000 - £36,000 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Organisational skills
- Life insurance
Quick apply
Business Development Executive
Focus Group —Birmingham
- £25,000 a year
- Full-time
- Phone etiquette
- No travel
Quick apply
Information Rights Officer
Warwickshire County Council —Warwick
- £28,598 - £31,022 a year
- Full-time
- English
- Annual leave
- Employee assistance programme
8d
Office Junior/Administrator
Bond Wolfe Auctions —Solihull
- £10.85 - £12.71 an hour
- Full-time
- Microsoft Word
- Databases
- In-person
Quick apply
11d
Bookings Coordinator
WORD360 Language Services —Birmingham
- £27,000 - £29,000 a year
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
Client Service Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Communication skills
Assistant Front of House Manager
Ardencote —Warwick
- £31,000 a year
- Weekend availability
- Hotel
- Front desk
- Training & development
- Free parking
- Employee assistance programme
Quick apply
12d
Customer Support Officer
Everfield —Henley in Arden
- Full-time
- Communication skills
Data and IT Support Administrator
Carers Trust Heart of England —Coventry
- £12,480 - £13,312 a year
- Part-time
- CRM software
- Data analysis skills
- Analysis skills
- Free parking
- Store discount
Quick apply
5d
Content and Communications Executive
Allelys Limited —Studley
- £30,000 - £40,000 a year
- Full-time
- Social media management
- English
- Organisational skills
- Free parking
Quick apply
7d
Business Development Executive
Aldridge Security —Birmingham
- From £27,742 a year
- Full-time
- CRM software
- Business development
- In-person
- Free parking
- Employee discount
Quick apply
Family Services Contact Centre Agent 2
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
1d
NetWatch Police Liaison
NetWatch Global —Birmingham
- £24,297 a year
- Full-time
- Hybrid work
- Databases
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
6d

I want to receive the latest job alerts for business support in claverdon, war

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business support jobs near claverdon, war

Sales & Reservations Assistant

Johnsons Coaches
Henley in Arden

Quick apply

Job details

Permanent | Full-time
£13.39 an hour
1 day ago

Benefits

On-site parking

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Leisure travel sales
Computer literacy
Data entry
Accommodation booking
Organisational skills
Customer support
Customer interaction
Sales and customer service experience

Full job description

About Johnsons: Johnsons is committed to providing customers with a wide range of high-quality, friendly travel services through an efficient, well-trained and highly motivated team.

Role Overview: We are looking for a friendly, organised and customer-focused Sales & Reservations Assistant to join our busy Sales & Reservations Team. Reporting to the Sales & Reservations Manager, you will be one of the first points of contact for customers enquiring about holidays and day trips, whether in person, by telephone, by post or by email. This is a varied and rewarding role for someone who enjoys helping customers, working accurately and contributing to a successful team.

Key Responsibilities:

Customer Service and Sales

Answer incoming calls professionally, respond to customer enquiries and transfer calls to the appropriate department when required.
Welcome and assist customers visiting the office, providing helpful information on holidays, day trips and related services.
Support customers and travel agents with holiday and day trip bookings from initial enquiry through to confirmation.
Offer suitable alternative tours, dates or options when a customer’s first choice is unavailable.
Contribute to team sales targets by delivering excellent service and identifying opportunities to meet customer needs.

Bookings, Payments and Administration

Process bookings accurately using the company’s reservation systems, ensuring all customer and booking details are recorded correctly.
Prepare and issue confirmations, invoices and relevant customer documentation.
Process payments, including card, cheque, cash and gift voucher payments, and record information accurately for the Accounts Department.
Monitor outstanding balances, follow up overdue payments and deposits politely and professionally.
Deal with bookings and payments received by post and ensure all correspondence is handled promptly.

Availability, Cancellations and Supplier Liaison

Check availability and maintain accurate reservation information.
Liaise with hotels to request additional rooms, confirm facilities and support customer requirements.
Manage reservation lists following cancellations and contact customers where suitable places become available.
Handle day trip and holiday cancellations in line with company procedures, including charges, forms and customer correspondence.
Pass any confirmed holiday changes, amendments or cancellations to the Sales & Reservations Manager for action where required.

General Office Support

- Send brochures by post when requested and update customer mailing information accurately.

- Carry out general office administration, including filing, photocopying, monitoring messages and managing daily post.

- Maintain supplies of hotel brochures and office materials.

- Maintain customer medical forms and liaise with the insurance company where required.

- Support promotional days, evenings and familiarisation visits when requested.

- Take part in relevant training and development to support your success in the role.

- Carry out other reasonable administrative duties as required.

This list is not exhaustive, and you may occasionally be asked to carry out other reasonable duties in line with the needs of the business.

Hours of Work: Full-time position, Monday to Friday, 09:00 to 17:00, with a half-hour lunch break on a rota basis with other team members.

About You:

We are looking for someone who enjoys working with people, takes pride in providing excellent customer service and is comfortable working in a busy office environment. You will be organised, accurate and confident dealing with customers by telephone, email and face to face.

Key Skills and Experience:

- A strong customer focus and commitment to delivering excellent service.

- A friendly, professional manner and confidence when speaking with customers.

- Excellent attention to detail and the ability to process information accurately.

- Good organisational skills, with the ability to prioritise tasks and manage a varied workload.

- A positive team approach, with flexibility and a willingness to learn.

- Computer literacy, including Microsoft Word and Outlook, with the ability to learn industry-specific software packages.

- Previous experience in customer service, sales, reservations or travel would be advantageous, but is not essential.

Why Join Us?

Johnsons is proud of its excellent reputation, built over many years through high standards of customer care, staff training, employee wellbeing and the quality of its services. This role plays an important part in maintaining and enhancing those standards by ensuring every customer receives friendly, efficient and professional support.

If you are enthusiastic, reliable and enjoy helping customers find the right travel experience, we would be pleased to hear from you.

We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. Therefore, if you are interested, please submit your application as early as possible.

Pay: £13.39 per hour

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

business support jobs in claverdon, war

Sales & Reservations Assistant

Property Viewing Agent (Saturdays and Mondays)

Employment Specialist - Connect To Work

Leadership & Culture Development Manager

Practice Administrator

SEND Resolution Officer

Telesales Agents

Paraplanner / Trainee Paraplanner / Administrator

Business Development Executive

Information Rights Officer

Office Junior/Administrator

Bookings Coordinator

Client Service Coordinator

Assistant Front of House Manager

Customer Support Officer

Data and IT Support Administrator

Content and Communications Executive

Business Development Executive

Family Services Contact Centre Agent 2

NetWatch Police Liaison

I want to receive the latest job alerts for business support in claverdon, war

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected