Customer service manager Work, Jobs in Claverdon, War (with Salaries)

Assitant Manager
Gamefinity —Leamington Spa
- £26,178.85 - £29,000.00 a year
- Weekend availability
- Business development
- Organisational skills
- In-person
- Employee discount
Quick apply
Customer Experience Manager
Avanti West Coast —Birmingham
- Full-time
- Customer service
- Continuous improvement
- Travel
13d
Events Manager
Ace Grading —Banbury
- £30,000 - £50,000 a year
- Weekend availability
- Hybrid work
- Business development
- Project management
- Travel
- Free parking
Quick apply
Visual Merchandising Lead
Bravissimo —Warwick
- £30,000 a year
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Free parking
- Employee discount
Quick apply
Head of Client Experience
3D-lipo Ltd —Rugby
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Continuous improvement
- Team management
- Free parking
Quick apply
Strategic Foodbank & Community Hub Manager
Arden Foodbank —Alcester
- £16,000 - £17,500 a year
- Part-time
- Writing skills
- Computer skills
- In-person
Quick apply
Service Delivery Manager
Convergence Group —Solihull
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Communication skills
Quick apply
Senior Operations Manager - The Oaks Coventry
Student Roost —Coventry
- £45,000 - £48,000 a year
- Hospitality
- Sales
- Continuous improvement
Quick apply
14d
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Customer Relationship Marketing Manager
Helping Hands Homecare —Alcester
- £60,000 a year
- Full-time
- Hybrid work
- Team management
- Communication skills
Quick apply
13h
Sales and Order Planning Manager
Brian James Trailers Ltd —Daventry
- £40,000 - £50,000 a year
- Full-time
- Customer service
- Data analysis skills
- Continuous improvement
- Free parking
Quick apply
6d
Customer Sales Manager
Care UK —Birmingham
- £40,000 a year
- Weekend availability
- Customer service
- Business development
Localities Area Manager (Housing Repairs & Maintenance)
Platform Housing Group —Worcester
- Up to £50,468 a year
- Customer service
- Continuous improvement
- Team management
- Annual leave
Venue Manager
Bourton Hall Ltd —Rugby
- Up to £40,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Referral programme
Quick apply
13h
Customer Delivery Manager
Walsall Council —Walsall
- £55,662 - £59,490 a year
- Full-time
- Customer service
- Team management
- Communication skills
- Flexitime
8d
Sales Director
Athena Worksufaces Ltd —Worcester
- £70,000 a year
- Full-time
- Salesforce
- Business development
- Analysis skills
- Annual leave
- Sick pay
Quick apply
7d
Assistant General Manager
Inspired Villages —Warwick
- Computer literacy
- Hotel
- Computer skills
- Annual leave
- Employee discount
Admin Operations and Events Lead
National Federation of Almos (NFA) —Coventry
- £15,500 - £17,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Supervising experience
- Travel
- Free parking
- Annual leave
Quick apply
5d
Hotel - Duty Manager
Premier Inn —Solihull
- Up to £13.86 an hour
- Full-time
- Customer service
- Hotel
- Team management
- Employee discount
Quick apply

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Assitant Manager

Gamefinity
Leamington Spa

Quick apply

Job details

Permanent | Temp to perm | Full-time | Fixed term contract
£26,178.85 - £29,000.00 a year

Benefits

Casual dress
Discounted or free food
Company events
Employee discount

Qualifications

Cost management
Fiscal management
Closing procedures
Stock ordering
Complaint handling
Cost control
Performance management
Profit & loss
Business development
Compliance management
Partnership building
Opening procedures
Organisational skills
Management reporting
Ongoing financial performance monitoring
Customer interaction
Training & development
Cash handling
Leadership
Team motivation leadership
Communication skills
Rota coordination

Full job description

To take full responsibility for the day-to-day operation of Gamefinity, ensuring an outstanding customer experience, leading the team, driving sales and profitability, maintaining high operational standards, and allowing the owners to focus on business growth rather than daily management.

Key Responsibilities

Manage the daily operation of the venue.
Ensure all gaming equipment is operational and any faults are dealt with promptly.
Maintain excellent cleanliness, health and safety, and presentation standards.
Ensure opening and closing procedures are completed correctly.
Oversee stock control and ordering.

Team Leadership

Recruit, train and develop staff.
Produce rotas that balance customer demand with labour costs.
Conduct regular team meetings and performance reviews.
Deal with disciplinary and performance issues professionally.
Create a positive, motivated team culture

Customer Experience

Deliver exceptional customer service.
Resolve complaints quickly and professionally.
Monitor online reviews and identify areas for improvement.
Ensure every customer has a memorable experience.

Sales & Business Development

Increase bookings, repeat business and corporate events.
Build relationships with local businesses, colleges, community groups.
Help create promotions, events and seasonal offers.
Monitor KPIs including revenue, occupancy, customer spend and profitability.

Financial Management

Manage daily cashing up and banking.
Control labour costs and operating expenses.
Monitor budgets and report financial performance to the owners. Identify opportunities to improve profitability.

Compliance

Ensure compliance with licensing laws.
Maintain health and safety standards.
Ensure staff follow company policies and procedures.
Keep required records up to date.

Essential Skills & Experience

At least 3 years' management experience in hospitality, leisure or entertainment.
Strong leadership and communication skills.
Experience managing budgets and profit and loss.
Excellent organisational skills.
Ability to motivate and develop a team.
Strong problem-solving skills

Personal Qualities

Positive, energetic and professional.
Calm under pressure.
Commercially aware.
Highly organised.
Reliable and accountable. Hands-on leader who leads by example.

Performance Measures

Revenue growth.
Profitability.
Labour cost control.
Customer satisfaction and online reviews.
Staff retention.
Health and safety compliance.
Growth in corporate and private bookings.

Please note: This is an on-site role based in Leamington Spa. Due to the requirement to work evenings, weekends and split shifts, we require applicants to live within 20 minutes travel of the venue to be considered.

Hours: Full-time, including evenings, weekends and bank holidays as required by the business.

Salary: Competitive salary based on experience, with the opportunity for a performance-related bonus linked to agreed business targets.

Pay: £26,178.85-£29,000.00 per year

Benefits:

Casual dress
Company events
Discounted or free food
Employee discount

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in claverdon, war

Assitant Manager

Customer Experience Manager

Events Manager

Visual Merchandising Lead

Head of Client Experience

Strategic Foodbank & Community Hub Manager

Service Delivery Manager

Senior Operations Manager - The Oaks Coventry

Airport Station Manager

Manager of Dedicated Implementations - EMEA

Customer Relationship Marketing Manager

Sales and Order Planning Manager

Customer Sales Manager

Localities Area Manager (Housing Repairs & Maintenance)

Venue Manager

Customer Delivery Manager

Sales Director

Assistant General Manager

Admin Operations and Events Lead

Hotel - Duty Manager

I want to receive the latest job alerts for customer service manager in claverdon, war

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