Care concierge Work, Jobs in Claygate, Sry (with Salaries)

Reception and Postroom Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
- Front desk
Quick apply
Luxury Travel Concierge - EU/UK Based
Atlas —London
- £80,000 - £100,000 a year
- Weekend availability
- Remote
Luggage Porter
Nobu Hotel London Portman Square —West London
- £28,516 a year
- Full-time
- Hotel
- Guest services
- Hotel experience
- Employee discount
- Referral programme
Quick apply
2h
Head Concierge
The Clermont —London
- £36,900 a year
- Full-time
- Hospitality
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
4d
Concierge Assistant
Self Storage Concierge —London
- £30,420 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
9d
Day Concierge
Rendall & Rittner —London
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme
Residential Concierge Team Manager - Ethos Farm
Battersea Academy for Skills & Employment —London
- £18 an hour
- Weekend availability
- IT
Quick apply
4d
Head Concierge - London, W11
Encore —London
- £35,000 - £40,000 a year
- Customer service
- Communication skills
- Hotel experience
- Annual leave
- Employee discount
Quick apply
6d
Night Concierge
Riverstone Bishops Avenue - Concierge —London
- Up to £37,115 a year
- 12 hour shift
- Hospitality
- Customer service
- Computer literacy
- Employee discount
Quick apply
10d
Community Host - Night
Urbanbubble —London
- £28,000 - £31,000 a year
- Full-time
- Customer service
- No experience needed
- Front desk
- Annual leave
- Sick pay
Quick apply
6d
Front of House
Birchgrove —London
- £28,860 a year
- Full-time
- Customer service
- Restaurant
- Communication skills
Quick apply
Virtual Concierge
Soho House & Co. —London
- Remote
- Hospitality
- Salesforce
- Hotel
- Employee discount
Quick apply
Team leader
ASDA —London
- £12.71 - £17.75 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
2d
Night Concierge
Maybourne Hotel Group —West London
- Full-time
- Hospitality
- English
- Hotel
- Annual leave
- Referral programme
11d
Private Adult Nurse-Kingston upon Thames
Ellea Nursing —Kingston upon Thames
- £40.52 an hour
- Call to connect
- BLS Certification
- ICU experience
- Communication skills
Quick apply
Patient Concierge Officer
Bupa —South West London
- £29,000 a year
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
Supervisor
Vigilant Security —London
- 12 hour shift
- Leadership
Quick apply
4d
Customer Service Advisor (Concierge), London HQ
Orlebar Brown —London
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Front of House Manager - 6 months FTC
The Royal Horseguards —London
- £47,000 a year
- Hotel
- Analysis skills
- Guest services
- Employee discount
- Referral programme
Quick apply
2d
Office Administrator - Teddington
Campions —South West London
- £16,634.54 a year
- Employee assistance programme
Quick apply
13d

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Reception and Postroom Manager

BidvestNoonan -
London

Quick apply

Job details

Permanent | Full-time
£42,000 a year

Qualifications

Front desk

Full job description

About The Role

Title: Customer Experience Manager - Reception and Postroom

Location: Camden Town, NW1 8TT

Pay: £42,000

Shift: 45 hours a week

The overall purpose of this role is to enhance the brand reputation of our Client by ensuring that visitors and clients are received in an excellent and professional manner.

You will also support the Global Real Estate team and the Acuity Account Manager to develop the visitor’s journey in the building.

As a Customer Experience Manager within Acuity you will be expected to be immaculate presented, intuitive in your service approach and able to communicate at the right level and effectively with internal and external clients adding value to the role and the business.

A crucial aspect of your role is supporting management of the community piece and collaboration space for the occupiers.

Formulate and maintain a close working relationship with the Client and stakeholders.
Utilise the Acuity Concierge to continuously add value to the Client. Generate monthly management reports for the GRE team and complete monthly reports for the Client.
Continuously suggest service improvement initiatives.
Adhere to agreed timescales with respect to implementing any action plans agreed.
Ensure that the customer Experience Hosts and Post Room Operatives works in compliance with the Acuity Brand and Paramount Standards and ISO 9001.
Ensure a satisfactory and consistent level of service is reflected in all audits.
Promote and where possible implement the Acuity added value offerings.
Devise, implement and review in a timely manner, all SOPs pertaining to the site.
Ensure all employee training records are up to date.
Ensure all site documentation is in place and up to date.
Ensure that the International Facilities Helpdesk, Reception and Post Room portals are monitored, and that all correspondence are responded to in a timely manner.

Team Engagement:

Ensure that the Customer Experience Hosts and Post Room Operatives demonstrate the highest standards of service. · Responsibility for training and development of the team.
Conduct regular catchups, performance reviews for each team member and ensure personal development plans are in place.
Train all new starters and Acuity Select Team according to the Standard Operating Procedures.
Recognise and reward employee achievements.
Be an approachable, visible role model for both existing personnel and new hires of Acuity.
Act as an advocate/brand ambassador for Acuity,

Visitor and Client Experience:

To ensure that visitors and clients are received in an excellent and professional manner and that Reception, Concierge Desk and Post Room areas always operate a five-star service.
To lead by example, be immaculately presented and able to communicate effectively with both internal and external clients.
To act as an ambassador for both the client company and Acuity Services in all interactions both with other members of the team as well as all clients and visitors on site.
To build strong relationships with clients and employees, taking the initiative to continuously improve the service delivery.
Actively participate in your own training to ensure that a high level of customer service is achieved and maintained by your team.
To be fully conversant with all the tasks related to the daily Front of House and Post Room operations. ·
Ensure that your team implement current best practices to ensure a seamless delivery of Front of House and Post Services.
Ensure that your team maintain a flexible, “can do” attitude at all times to provide occupiers & guests with a consistent high-quality front of house and post service and to ensure that the Reception, Concierge Desk and Post Room areas is a welcoming, clean, safe, and secure environment.

Innovation and technology:

Continuously suggest service improvement initiatives.
Remain up to date and informed in all new Building Management technologies and innovations.
Continuous review of the technologies on site and proposal of touchless technologies.
Continuous research of recent technology, innovation, and integration.

About Us

For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.'

Quick apply

Refine Your Search

care concierge jobs in claygate, sry

Reception and Postroom Manager

Luxury Travel Concierge - EU/UK Based

Luggage Porter

Head Concierge

Concierge Assistant

Day Concierge

Residential Concierge Team Manager - Ethos Farm

Head Concierge - London, W11

Night Concierge

Community Host - Night

Front of House

Virtual Concierge

Team leader

Night Concierge

Private Adult Nurse-Kingston upon Thames

Patient Concierge Officer

Supervisor

Customer Service Advisor (Concierge), London HQ

Front of House Manager - 6 months FTC

Office Administrator - Teddington

I want to receive the latest job alerts for care concierge in claygate, sry

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