Customer experience agent Work, Jobs in Clevedon, Som (with Salaries)

Office Manager
Robin King Estate Agents —Bristol
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Social media management
- Microsoft Office
- Annual leave
Quick apply
12d
Sales Agent
Quote Detective —Pontypool
- From £23,198 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Free parking
- Paid training
Quick apply
4d
Administration Specialist
The Letting Game —Bristol
- Up to £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- IT
- Work from home
Quick apply
6d
Telesales Agent
La Creme Patissere —Cwmbran
- £13.35 an hour
- Part-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
1h
Sales Executive (New Build Homes)
Allison Homes —Congresbury
- Weekend availability
- Sales
- Administrative experience
- Driving
- Employee discount
- Sick pay
Quick apply
13d
Car Desk Operator - Freight Forwarder (Vehicle Export)
1st Move International Limited —Bristol
- From £34,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
7d
Travel agent
Alexanders Group —Cardiff
- £2,200 - £2,500 a month
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
Quick apply
Self Employed- Property Inspector
1st Choice Inventories —Bath
- From £150 a day
- Data entry
- Office experience
Quick apply
Customer Experience Agent
CitySprint —Bristol
- £26,811.20 a year
- Full-time
- Microsoft Office
- Communication skills
- Time management
- Annual leave
Quick apply
18h
Customer Service Agent
IVC —Bristol
- £26,992.14 a year
- Hybrid work
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Building Society Cashier
M2 Estate Agents —Usk
- £26,500 a year
- Part-time
- Basic maths
- Financial services
- In-person
Quick apply
12d
Trainee Insurance Sales Advisor
NFU Mutual Agency —Wells
- Up to £27,000 a year
- Full-time
- Employee discount
- Gym membership
Telesales Advisor
Valley Telecommunications Ltd —Pontypridd
- £22,308 - £33,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
6d
New Business Assistant
Hennah Haywood Law —Newport
- From £25,397 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
General Office Administrator
Universal Resource Trading Ltd —Caerphilly
- £14.50 - £16.00 an hour
- Overtime
- Laboratory experience
- Administrative experience
- IT
- Free parking
- Paid training
Quick apply
6d
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Bristol
- Full-time
- Azure
- Military
- Salesforce
Customer Success Manager
Unify Limited —Caerphilly
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- APIs
- In-person
- Free parking
- Work from home
Quick apply
Commercial Account Handler
NFU Mutual Agency —Wells
- Up to £40,000 a year
- Full-time
- Employee discount
- Gym membership
Receptionist/Sales Administrator
M2 Estate Agents —Newport
- From £25,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
8d
Property Moving Assistant
OneDome —Cardiff
- Full-time
- Sales
- Customer service
- Communication skills
Quick apply

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Office Manager

Robin King Estate Agents
Bristol

Quick apply

Job details

Permanent | Full-time
£30,000 - £40,000 a year
12 days ago

Benefits

Annual leave

Qualifications

CRM software
Social media management
Microsoft Office
Organisational skills
Bookkeeping
Communication skills
Marketing
Time management
Office experience

Full job description

Job Overview

We are seeking a highly organised, proactive, and detail-oriented Office Manager to oversee the smooth day-to-day running of our busy estate agency office. This is a varied and hands-on role that combines office administration, financial administration, marketing coordination, compliance, property administration, and executive support.

The successful candidate will play a central role in ensuring operational efficiency, maintaining high professional standards, supporting the wider team, and delivering an excellent experience for clients and colleagues alike.

Responsibilities

Financial Administration & Reporting

Manage invoicing, recharges, and monthly financial reports, ensuring accuracy and timely submission.
Monitor outstanding invoices, following up on late or non-payments with sales vendors and ensuring payment is received for withdrawn instructions.

Enquiry & Communication Management

Oversee the enquiry centre and shared inbox ([email protected]), ensuring all enquiries are handled promptly, professionally, and appropriately.

Marketing & Brand Management

Manage social media accounts and oversee marketing campaigns across platforms.
Ensure consistent branding and high-quality presentation across all marketing materials both physical and digital.

Office & Facilities Management

Monitor, reorder, and manage stationery and office supplies, including brochures.
Identify, log, and report office equipment requiring repair, replacement, or purchase.
Maintain office tidiness, cleanliness, and health & safety compliance, delegating tasks where appropriate.

Licences, Subscriptions & Access Control

Manage all company licences and subscriptions, maintaining accurate records of login details and passwords.

HR & Staff Administration

Record staff working hours and absences, liaising with Branch Manager who approve staff annual leave.

Document & Records Management

Manage filing and archiving of physical documents, particularly contracts.
Organise and maintain the digital filing system, ensuring it is logical, accessible, and regularly archived.

Executive & Secretarial Support

Provide secretarial support to the Associate Director, including management of their email inbox.

Diary Management

Ensuring there is office cover for all operational hours.

Property & Listing Management

Take responsibility for monitoring, updating, and displaying window cards to a high standard. This includes ensuring window display is accurate, presentable and up to date.
Produce all brochures and oversee take-on/onboarding process
Ensure all property listings and related advertising (window cards, brochures, portal listings) are accurate, legally compliant, and of a consistently high quality.

CRM System Management

Ensure effective use of the CRM system through regular audits and staff training.
Maintain accurate, comprehensive, and up-to-date property records and notes.

Compliance

Conduct and maintain compliance checks, including AML, GDPR, H&S, Propertymark, ensuring accurate and auditable records. Policies are in place and up to date, staff are sufficiently trained and informed.

Event Management

Organise and oversee internal and external events to support team engagement and enhance brand visibility.

Recruitment Support

Support on recruitment activities, including assisting with initial application triage. Help with candidate onboarding and staff training.
Onboarding new staff and proving them with initial induction.

Enquiry handling

Answering phones
Responding to email enquiries
Following up with voicemails

Person Specification

Essential Skills & Experience

Previous experience in an Office Manager, Operations Manager, or Senior Administrator role.
Excellent organisational and time management skills.
Strong communication and interpersonal abilities.
High level of attention to detail.
Confident using Microsoft Office and CRM systems.
Experience managing multiple priorities and deadlines.
Ability to work independently and use initiative.
Professional, approachable, and customer-focused.

Desirable

Previous experience within the property or estate agency sector.
Knowledge of AML, GDPR, Health & Safety, and Propertymark compliance.
Experience with social media management and marketing coordination.
Financial administration or bookkeeping experience.
Experience supporting recruitment and staff onboarding

Hours

8:30am – 5:30pm
Monday-Friday

Benefits

20 days annual leave plus 1 personal day taken within the week of your birthday. Increasing by 1 day for every 2 years of service.
Team bonus

Pay: £30,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience agent jobs in clevedon, som

Office Manager

Sales Agent

Administration Specialist

Telesales Agent

Sales Executive (New Build Homes)

Car Desk Operator - Freight Forwarder (Vehicle Export)

Travel agent

Self Employed- Property Inspector

Customer Experience Agent

Customer Service Agent

Building Society Cashier

Trainee Insurance Sales Advisor

Telesales Advisor

New Business Assistant

General Office Administrator

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Customer Success Manager

Commercial Account Handler

Receptionist/Sales Administrator

Property Moving Assistant

I want to receive the latest job alerts for customer experience agent in clevedon, som

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