First line managers Work, Jobs in Clitheroe, Lan (with Salaries)

Customer Service Advisor
The Vella Group —Great Harwood
- £29,724.50 a year
- Part-time
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
2d
TEACHING ASSISTANT 2B
Lancashire County Council —Clitheroe
- £25,989 - £28,142 a year
- Part-time
- English
- School
Office Administrator
Associated Wellbeing Ltd —Burnley
- £13.50 - £15.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Postperson with Driving
Royal Mail Group —Manchester
- Part-time
- Employee discount
Boots Jersey - Estee Lauder Counter Lead -37.5 hrs
Estee Lauder —Clitheroe
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
First Responder
Bradford District Care NHS Foundation Trust —Bradford
- £39,959 - £48,117 a year
- Full-time
3d
TEACHING ASSISTANT 2A
Lancashire County Council —Clitheroe
- £25,949 - £25,989 a year
- Part-time
- Classroom experience
- Communication skills
- School
6d
People Advisor
Bensons for Beds —Accrington
- Continuous improvement
- Human resources
- Communication skills
- Annual leave
- Employee discount
SCHOOL BUSINESS MANAGER
Lancashire County Council —Clayton le Moors
- £36,363 - £40,777 a year
- Part-time
- Organisational skills
- Communication skills
- School
14d
Network Administrator
Lancashire and South Cumbria NHS Foundation Trust —Burnley
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
9d
Head of Operations
M Group —Preston
- Engineering
- Business development
- No degree
- Annual leave
- Employee assistance programme
1d
SEND Coach - Holiday Clubs
First Kick Foundation —Accrington
- £15 - £20 an hour
- Temporary
- Childcare
- Working with children
- In-person
- Employee discount
Quick apply
2d
SCHOOL BUSINESS SUPPORT OFFICER 3
Lancashire County Council —Burnley
- £25,989 - £28,142 a year
- Full-time
- Customer service
- Administrative experience
- First Aid Certification
6d
Civil Labourer
Serconnect Ltd —Blackburn
- £18,720 - £29,741 a year
- Overtime
- First Aid Certification
- In-person
- Employee assistance programme
Quick apply
5d
Administrator
Lancashire and South Cumbria NHS Foundation Trust —Burnley
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- Communication skills
- School
9d
Operations Manager
Nutravet (UK) Ltd —Blackpool
- £40,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Free parking
Quick apply
Crematorium Assistant & Gardener
WesterleighGroup —Manchester
- From £26,842 a year
- Weekend availability
- Customer service
- IT
- Free parking
- Employee discount
3d
Barista
Starbucks —Colne
- Weekend availability
- Store discount
- Employee assistance programme
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
2d
Team Leader
Kraft Heinz Company —Wigan

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Customer Service Advisor

The Vella Group -
Great Harwood

Quick apply

Job details

Part-time
£29,724.50 a year
2 days ago

Benefits

Free parking
Company pension
Employee discount
Childcare
On-site parking

Qualifications

Customer service
Communication skills

Full job description

Customer Services Advisor

Great Harwood

£29, 724.50 FTE

25 hours per week

About The Vella Group

The Vella Group is one of the UK’s leading accident repair specialists, known for delivering high-quality repairs and exceptional customer service. With multiple sites across the UK and strong partnerships with insurers and manufacturers, we pride ourselves on our professional standards, investment in our people, and commitment to continuous improvement.

About the Role

We are looking for a proactive and customer-focused Customer Services Advisor to join our team. This role is key to delivering outstanding customer service in line with company policies and procedures. You will be the first point of contact for customers, ensuring queries are handled promptly and professionally while coordinating vehicle collections, deliveries, and courtesy cars.

Key Responsibilities

Deliver excellent customer service by understanding customer needs and expectations
Maintain a professional presence at the reception desk, dealing with customer queries efficiently
Handle dissatisfied customers calmly and escalate complaints to the General Manager or Production Manager when required
Create and manage job documentation, customer records, and follow-up systems
Arrange vehicle collections and deliveries, including courtesy vehicles
Issue courtesy cars following correct procedures and ensure all paperwork is completed accurately
Explain courtesy car controls, fuel requirements, insurance cover, excesses, and any additional contributions
Maintain up-to-date knowledge of insurance company policies, including courtesy car provision and labour rates
Ensure vehicles are not released until payment confirmation is received
Liaise with drivers to ensure paperwork is completed and transport schedules are followed
Work closely with the workshop, production manager, and assistants to monitor vehicle progress and update customers on completion times or delays
Assist customers with booking vehicles in for repair when required
Ensure all customer portals are kept accurate and up to date
Carry out general administrative duties, including end-of-day cash handling
Adhere to all company policies, procedures, and SLA requirements

About you

Strong communication and customer service skills
Calm and professional when dealing with complaints or challenging situations
Highly organised with excellent attention to detail
Confident using computer systems and online portals
Able to work well as part of a team and liaise with multiple departments
Previous customer service or automotive/insurance experience is desirable but not essential

Benefits

33 days holiday
Internal and external training opportunities
Pension scheme and death in service insurance
Enhanced maternity and paternity pay
Perkbox – access to hundreds of exclusive discounts and rewards
Medicash – free healthcare scheme
Childcare vouchers or workplace nursery benefit
Free on-site parking

Job Type: Part time

Quick apply

Refine Your Search

first line managers jobs in clitheroe, lan

Customer Service Advisor

TEACHING ASSISTANT 2B

Office Administrator

Postperson with Driving

Boots Jersey - Estee Lauder Counter Lead -37.5 hrs

First Responder

TEACHING ASSISTANT 2A

People Advisor

SCHOOL BUSINESS MANAGER

Network Administrator

Head of Operations

SEND Coach - Holiday Clubs

SCHOOL BUSINESS SUPPORT OFFICER 3

Civil Labourer

Administrator

Operations Manager

Crematorium Assistant & Gardener

Barista

Helpdesk Manager

Team Leader

I want to receive the latest job alerts for first line managers in clitheroe, lan

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