Customer service team Work, Jobs in Colchester, Eng (with Salaries)

Customer Service Representative
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
11d
Fleet Administrator (Vehicle Applications & Ordering )
Knowles Fleet —Colchester
- £28,129.46 - £30,137.27 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Vehicle Movement Administrator
Knowles Fleet —Colchester
- £28,129.46 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health & wellbeing programme
Quick apply
Retail Sales Advisor - Colchester
Oak Furnitureland —Colchester
- £45,000 - £50,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
11d
Customer Services Assistant
CASH CONVERTERS —Colchester
- Up to £23,810 a year
- Bilingual
- Merchandising
- English
- Store discount
- Employee discount
Quick apply
10d
Retail Assistant
Screwfix —Colchester
- £13.48 an hour
- Part-time
- Annual leave
- Employee discount
1d
Bar & Waiting Staff
Flaming Grill - BRA_103 —Colchester
- Part-time
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Front Of House Assistant
Bannatyne —Colchester
- £12.71 an hour
- Weekend availability
- Bar
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Project Coordinator – NanoPro-Tech
NANOPRO-TECH LTD —Colchester
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
3d
Customer Advisor
Boots —Colchester
- £13.02 - £15.10 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
19h
Graduate Management Trainee - Colchester / Clacton / Braintree
Enterprise Mobility —Colchester
- Full-time
- Sales
- Customer service
- Bachelor's degree
Team Member
KFC —Colchester
- Up to £12.71 an hour
- Part-time
- Restaurant
- Employee assistance programme
- Employee discount
11d
Customer Service Assistant Over 18
Tenpin —Colchester
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
6d
Companion (Befriender)
Essensia Solutions Ltd —Braintree
- From £14 an hour
- Temporary
- Customer service
- English
- Travel
- Paid training
Quick apply
Barista
Starbucks —Colchester
- Weekend availability
- Store discount
- Employee assistance programme
Team Member (Delivery)
NEXT —Colchester
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
1d
Stores Person
Perrywood Garden Centre & Nurseries Ltd —Colchester
- £12.50 - £12.70 an hour
- Part-time
- Forklift
- Continuous improvement
- Driving
- Free parking
- Store discount
Quick apply
10d
Stores Assistant
BNOS Meditech Ltd —Halstead
- Overtime
- Computer literacy
- ERP systems
- Organisational skills
Quick apply
11d
Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
11d
Senior Customer Service Advisor
Barclays —Colchester
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
9d

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Customer Service Representative

Call Assist -
Colchester

Quick apply

Job details

Permanent | Part-time | Full-time
£10.85 - £12.71 an hour
11 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Microsoft Office

Full job description

Start Rescue is a very successful breakdown provider. We are proud of our business and rely upon service excellence as well as good governance, whilst we develop our business in a sustainable manner. We are home to four growing brands developing in the breakdown and travel industries. We win awards for the services we provide our customers and have been endorsed Which? Recommended Breakdown Provider since 2019.

Our core values are:

We work as a team
We are professional
We are proud of what we do
We are progressive and forward-thinking
We are fully committed to achieving the best for our customers and clients
We are passionate and enthusiastic

To help us to achieve our growth plans, we are looking for Customer Service Representatives to join us.

Being first point of contact to our customers we are looking for friendly, professional, versatile customer service representatives who have the ability to answer customer’s enquiries to a great standard, assist with sales enquiries, policy amendments, and other office-based duties.

This is an exciting and varied role, providing the chosen applicant the opportunity to become an integral part of the Start Rescue team.

Job purpose:

Answering the telephone and dealing with customer enquiries in an award-winning fashion
Assist with quotes and policy updates
Dealing with midterm policy adjustments
Completing tasks requiring outbound calls to be made to our existing customers
Creating policies for new and returning customers whilst providing any information the customer requires to make an informed choice
Ad hoc office based duties

Attributes:

Be friendly, professional and versatile
Have drive and a willingness to learn
Work well within a team
Excellent inter-personal skills
Be able to adhere to all appropriate regulations and internal processes

Essential skills, knowledge & experience:

Competency in Microsoft Office, including Excel, Word and Outlook
Confident and professional telephone manner, with the ability to communicate clearly, politely and accurately with customers
Ability to collect, check and accurately input information into internal systems, following defined processes and procedures
Strong attention to detail and commitment to maintaining accurate customer records
Able to follow company processes, systems and compliance requirements consistently
Good time‑management skills, with the ability to manage a steady workload and prioritise tasks

Desired but not essential

Previous insurance, office based customer service and/or telephone-based call centre experience

Hours:

Various positions available, candidates must be able to work one permanent weekend shift a week.

Department opening hours Monday - Friday 08:00 - 18:00, Saturday 09:00 - 17:00, Sundays 11:00 – 17:00

Salary:

The salary is dependent on age:

16 to 20 - £10.85 p/h
21+ - £12.71 p/h

Training

Full-time training will be 37.5 hours a week, Monday - Friday, 09:00 - 17:30 for three weeks, followed by one week taking live calls, whilst being mentored by a more experienced member of staff

We believe in providing the very best customer service which is why our training is office-based so we can give you our full support and guidance first hand.

Location:

We are based in the heart of Colchester close to the train station and a short walk from the town centre.

Benefits:

Extensive training coupled with an ongoing support and development program through a dedicated online development portal
28 days paid holiday including Bank Holidays for full-time employees
Opportunities for progression and promotion
Contributory workplace pension
You will receive one paid holiday day to be taken on your birthday

If you would like to be part of a growing success story and would like to join our journey with a friendly, ambitious team, then we would be delighted to receive your application.

Retention Statement

Call Assist has a continued commitment to protecting the collection and use of personal and sensitive data.

All job applications will be held on our records for a period of 6 months in the strictest of confidence and not shared with any other business or organisation.

If you wish for your personal and sensitive data to be removed from our systems earlier, please contact us.

Job Types: Full-time, Part-time, Permanent

Pay: £10.85-£12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

customer service team jobs in colchester, eng

Customer Service Representative

Fleet Administrator (Vehicle Applications & Ordering )

Vehicle Movement Administrator

Retail Sales Advisor - Colchester

Customer Services Assistant

Retail Assistant

Bar & Waiting Staff

Front Of House Assistant

Project Coordinator – NanoPro-Tech

Customer Advisor

Graduate Management Trainee - Colchester / Clacton / Braintree

Team Member

Customer Service Assistant Over 18

Companion (Befriender)

Barista

Team Member (Delivery)

Stores Person

Stores Assistant

Customer Success Executive

Senior Customer Service Advisor

I want to receive the latest job alerts for customer service team in colchester, eng

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