Helpdesk support Work, Jobs in Collier Row, Gtl (with Salaries)

Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- English
- Free parking
Quick apply
14d
Helpdesk Assistant
Flowright Construction Ltd —Welwyn Garden City
- From £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
5d
Helpdesk Operator
ISS Facility Services —London
- £13.49 an hour
- Monday to Friday
- Computer literacy
- Organisational skills
- Computer skills
6d
Junior IT Support
Lomar Shipping Limited —London
- Computer Science
- Windows
- Organisational skills
Product Support Specialist (Part-Time)
Bedrock Learning —London
- £15,000 - £18,750 a year
- Part-time
- Remote
- Bachelor's degree
- Communication skills
- School
Quick apply
12d
Onsite Helpdesk Engineer
KDDI Europe —London
- Up to £39,000 a year
- Temporary
- No experience needed
- English
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
Freelance Account Helpdesk Agent
International Workplace Group plc —London
- Remote
- English
Junior IT & Customer Support Technician
Kedeia —Beckton
- £26,820 - £35,000 a year
- Full-time
- Computer networking
- In-person
- Sick pay
Quick apply
6d
London Junior IT Consultant (1-Year Contract)
Gadgets Lab Ltd —London
- £32,000 - £40,000 a year
- 8 hour shift
- In-person
- Communication skills
Quick apply
6d
Customer Support Associate (hybrid)
flatfair —London
- From £26,500 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
4d
IT Support & Customer Service Technician
Kedeia —Beckton
- £26,820 - £35,000 a year
- Full-time
- In-person
- Sick pay
Quick apply
6d
IT Service Desk Analyst
Hampshire Trust Bank —London
- Full-time
- Writing skills
- Travel
- Computer skills
- Annual leave
Quick apply
10d
IT Helpdesk Intern
Albourne Partners —London
- Windows
- Microsoft Office
- Internship
- Health & wellbeing programme
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Google Suite
Trainee IT Administrator
Montcalm Collection —London
- Weekend availability
- Hotel
- Travel
- Organisational skills
Quick apply
11d
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
Helpdesk Engineer
KDDI Europe —London
- Up to £32,000 a year
- Full-time
- English
- Master's degree
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
ICT Technical Analyst
Hill Group UK —Waltham Abbey
- Remote
- Travel
- Communication skills
- Employee discount
13d
Business Support Assistant - HelpDesk (Part-Time) - Lakeside Shopping Centre
Savills Management Resources —Grays
- Up to £18,382 a year
- Part-time
- Computer literacy
- Data entry
12d
Helpdesk Administrator
Skanska —London
- Data entry
- Organisational skills
- Bereavement leave
3d

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Junior IT Support Engineer – MSP Helpdesk - Full Time

Eipsys Limited
Chelmsford

Quick apply

Job details

Full-time
£26,000 - £28,000 a year
14 days ago

Benefits

Free parking
Casual dress
Employee mentoring programme
Company pension
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Google Suite
TCP
Driving Licence
Microsoft Outlook
User account provisioning
LAN
Ticket management
English
Network infrastructure
User account management
Firewall
Analysis skills
IT permissions management
Computer hardware
Network support
IP networking
Customer support
Microsoft Outlook Calendar
BTEC
Communication skills
A Level
Active Directory
CompTIA A+
Identity & access management
Information Technology

Full job description

About Eipsys

Eipsys is a friendly, close knit MSP based in Braintree, supporting businesses across the UK. We are a small team where everyone knows each other, and we work as a team.

Joining our team you will get real variety from day one, direct access to senior engineers who will take the time to teach you, and the chance for you to make a visible difference. You will see how the whole business works, be trusted with real responsibility early, and have a clear path to grow as we grow.

The Role

We are looking for a Junior IT Support Engineer to join our small, supportive help desk team. Ideally you will have around 1 year's experience in an IT support role and be ready to build on that foundation, answering client calls, working tickets, and stepping up into more complex 1st and 2nd line work with senior engineers alongside you to mentor and guide you.

If you are eager to learn, comfortable talking to people, and love the idea of variety across lots of different clients and technologies, we would love to hear from you.

Responsibilities

Provide first-line technical support via help desk tickets, phone, and remote sessions to clients experiencing IT issues.
Troubleshoot hardware problems related to computers, servers, and peripherals, including desktops, laptops, and network devices.
Assisting senior engineers on more complex Windows and Apple support tasks
Assist in the deployment and management of computer hardware and software updates.
Supporting Microsoft 365 and Google Workspace basics (mail, calendar, Teams, Drive, SharePoint)
Active Directory / Entra ID and Google Admin user administration
Support network infrastructure including computer networking concepts such as TCP/IP, DNS, LAN, VPNs, firewalls, and TCP protocols.
Manage Active Directory accounts, user permissions, and group policies to facilitate user access and security.
Support the configuration and maintenance of network hardware including routers, switches, and firewalls.
Collaborate with senior team members on complex issues requiring analysis skills or specialised knowledge.
Maintain clear documentation of support activities and resolutions for future reference.

Requirements

Ideally around 1 year's experience working in an IT support role
Familiarity with Windows and ideally some exposure to macOS
Working with Microsoft 365 and Google Workspace (GSuite) — Outlook, Teams, Gmail, Drive, Calendar
A genuine interest in IT and a drive to learn quickly
Great communication skills, friendly, patient and clear
Well organised, reliable and happy to ask questions
Full UK driving licence and own transport (helpful for occasional client visits)
Right to work in the UK (no sponsorship)

Nice to have:

IT-related qualifications (CompTIA A+, Microsoft Fundamentals, Google Workspace Administrator, BTEC/college IT courses), or previous customer service experience.

What we offer

Hybrid working after induction and initial training period
Mon–Fri (09:30–18:00) - occasional out of hours for planned projects
Full training and funded certifications - we will invest in you from day one
Hands-on mentoring from engineers with 20+ years' experience
Clear progression path from Junior to 1st/2nd Line and onwards to Senior

Apply now with your CV via Indeed

Pay: £26,000.00-£28,000.00 per year

Benefits:

Casual dress
Company pension
Employee mentoring programme
Free parking
On-site parking

Ability to commute/relocate:

Chelmsford, Essex: reliably commute or plan to relocate before starting work (required)

Application question(s):

You must have at least 12 months experience working in IT Support/Helpdesk Role.

Education:

A-Level or equivalent (required)

Experience:

Working in an IT Support Role: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Location:

Chelmsford, Essex (required)

Work Location: Hybrid remote in Chelmsford

Quick apply

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