it support Work, Jobs in colne, lan (with Salaries)

Software Support Engineer - SQL
Giacom —Nelson
- £28,000 a year
- SQL
- IT
- Communication skills
- Annual leave
Quick apply
DIGITAL SUPPORT TECHNICIAN APPRENTICE
Lancashire County Council —Burnley
- £8 an hour
- Part-time
- IT
- Communication skills
- School
IT Desktop Support
Axiom Technologies —Clitheroe
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Support Technician
National Care Group —Accrington
- Up to £36,000 a year
- Hybrid work
- Azure
- Customer service
- Travel
- Paid training
- Referral programme
Quick apply
Network Administrator
Lancashire and South Cumbria NHS Foundation Trust —Burnley
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
10d
Customer Service Advisor
Giacom —Nelson
- £26,250 a year
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
Customer Support & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
3d
IT Services Technician (1st / 2nd line)
HNC —Huddersfield
- £26,818 - £28,634 a year
- Full-time
- Customer service
- Organisational skills
- IT
9d
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
IT Engineer
Scorpion Automotive —Chorley
- £38,000 a year
- Full-time
- Azure
- Computer networking
- SharePoint
- Free parking
- Employee discount
Quick apply
3d
MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
4d
IT Support Technician
Vintage Cash Cow —Morley
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- Communication skills
Quick apply
10d
IT Support Analyst
Ramsdens Solicitors LLP —Brighouse
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
1d
IT Field & Helpdesk Technician
Centra Systems Ltd —Preston
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Windows
- SharePoint
- Work from home
Quick apply
11d
IT Services Technician (1st / 2nd line) - Huddersfield New College
Calderdale Council —Huddersfield
- £26,818 - £28,634 a year
- Full-time
- Customer service
- Organisational skills
- IT
7d
IT Administrator
Assystem —Bolton
- Hybrid work
- Leadership
- Annual leave
- Flexible schedule
3d
Service Desk Analyst
OCU Group —Preston
- Full-time
- Communication skills
Quick apply
Billing Migration Specialist
Giacom —Nelson
- £30,000 - £32,000 a year
- Azure
- Microsoft Office
- SQL
- Annual leave
Quick apply
Trainee IT Support & Repair Technician (Level 3 Apprenticeship Pathway)
Frozen Computers —Preston
- £8 an hour
- Full-time
- Hybrid work
- Schematics
- Customer service
- Maintenance
- Free parking
- Store discount
Quick apply
6d
IT Services Technician - Huddersfield New College
Kirklees Council —Huddersfield
- Full-time
- Customer service
- Organisational skills
- IT
7d

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Software Support Engineer - SQL

Giacom -
Nelson

Quick apply

Job details

£28,000 a year

Benefits

Annual leave
Company pension

Qualifications

Microsoft SQL Server
SQL
SQL Server Management Studio
IT
Communication skills

Full job description

Supporting a UK-wide network of over 5,000 local, expert technology providers, Giacom makes it really simple for technology resellers and MSPs to access everything they need to create brilliant technology solutions for UK businesses.

Giacom’s market-leading platform, Cloud Market, provides one place where partners can procure and manage comms, cloud, hardware and IT products and services, from the world’s leading vendors and service providers.

The Software Support Engineer plays a key role in delivering exceptional customer service to our partners by providing timely, effective, and knowledgeable technical and procedural assistance.

This role is responsible for managing and resolving support cases submitted through Zendesk, as well as via phone, email, and live chat. Acting as the first point of contact for partners, the Software Support Engineer ensures that software related issues are accurately diagnosed, resolved, or escalated to the appropriate team maintaining a high standard of communication and professionalism throughout.

What you'll be doing

Act as a trusted representative of the Support team promoting collaboration and knowledge sharing across the business.
Provide timely and effective technical and procedural support to partners through Zendesk, phones, emails, and live chat channels.
Take ownership of support cases ensuring accurate diagnosis, resolution, or escalation within agreed SLA’s (Service Level Agreements)
Maintain strong and professional communication with partners to ensure a positive and consistent support experience.

Skills, Qualifications, and Experience

Strong understanding of SQL. Including writing and troubleshooting queries.
Experience using Microsoft SQL Server Management Studio (SSMS).
Proven ability to diagnose and resolve software and system issues.
Excellent Communication skills with the ability to explain technical information clearly to both technical and non technical users.
Must be able to prioritise and manage multiple incidents or requests in a fast paced setting.

What's in it for you?

Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation

Quick apply

Refine Your Search

it support jobs in colne, lan

Software Support Engineer - SQL

DIGITAL SUPPORT TECHNICIAN APPRENTICE

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Customer Service Advisor

Customer Support & IT Advisor

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IT Support Analyst

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IT Services Technician (1st / 2nd line) - Huddersfield New College

IT Administrator

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Trainee IT Support & Repair Technician (Level 3 Apprenticeship Pathway)

IT Services Technician - Huddersfield New College

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