Customer service coordinator Work, Jobs in Colney Heath, Hrt (with Salaries)

Operations Coordinator & Customer Success Administrator
Everyone's Energy UK —Hertford
- £25,000 - £35,000 a year
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Free parking
- Sick pay
Quick apply
1d
Client Services Coordinator
Marquee Contracting Limited —Potters Bar
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Annual leave
- Gym membership
Quick apply
3d
Operations Coordinator(Customer Service)
CitySprint —Letchworth
- £26,811.20 a year
- Full-time
- Customer service
- Microsoft Office
- Annual leave
Quick apply
1d
Project Coordinator & Office Administrator
Kitchen Makeovers —Harpenden
- £35,000 - £45,000 a year
- Full-time
- Google Suite
- English
- Administrative experience
- Free parking
- Employee discount
Quick apply
4d
Part-Time Administration Coordinator
Haus Maintenance —Chelsea
- From £12.80 an hour
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Flexible schedule
Quick apply
3h
Client Services & Order Coordinator
Eden Caterers Ltd —London
- £31,500 a year
- Weekend availability
- Customer service
- Salesforce
- English
- Annual leave
- Sick pay
Quick apply
1d
Service Coordinator Team Leader
Dyno Rod —Enfield
- £30,000 - £36,000 a year
- Overtime
- Maintenance
- Supervising experience
- In-person
- Free parking
- Life insurance
Quick apply
Centralised Leasing Coordinator
CompassRock International —West London
- £27,000 - £30,000 a year
- Microsoft Outlook
- Sales
- Computer literacy
- Annual leave
- Sick pay
Quick apply
Customer Service Coordinator
CEVALogistics —London
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
3d
Wholesale Customer Support Coordinator
Fred Perry Ltd —London
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Support Coordinator (f/m/d)
enmacc —London
- Full-time
- Bilingual
- English
- AI
- Annual leave
- Work from home
Quick apply
7d
Customer Support Coordinator
Taylor Wimpey —Brentwood
- Customer service
- Annual leave
- Employee discount
4d
Service Coordinator, Part Time, Clapham
DRAM Fire & Security —London
- £10,395 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
3d
Senior Trade Sales Coordinator
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Sales
- English
- Microsoft Office
Office Co-ordinator - Marylebone & Mayfair
Foxtons —London
- £26,000 a year
- Annual leave
- Sick pay
Quick apply
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
3d
Service Coordinator - Hemel Hampstead
Learnd —Hemel Hempstead
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Operations and Customer Coordinator/Manager
LBJ —Berkhamsted
- £25,000 - £35,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Bachelor's degree
Quick apply
8d
Customer Communications Coordinator
Live Nation —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
18h
Service Coordinator / Service Administrator
SurreyTechServices Ltd —Sunbury
- £24,420.00 - £35,525.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
22h

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customer service coordinator jobs near colney heath, hrt

Operations Coordinator & Customer Success Administrator

Everyone's Energy UK
Hertford

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year
1 day ago

Benefits

Free parking
Company pension
Company events
Sick pay
On-site parking

Qualifications

Customer service
Salesforce
Microsoft Office
Financial services
Roofing
Communication skills

Full job description

Operations Coordinator & Customer Success Administrator

Location: Hertford, Hertfordshire
Job Type: Full-time
Salary: Competitive (depending on experience)

Join One of the UK's Leading Solar Installation Companies

We're looking for a highly organised, proactive and customer-focused Operations Coordinator & Customer Success Administrator to join our growing team.

This is a key role within the business, supporting the day-to-day running of our operations while delivering an exceptional customer experience from the moment a project is handed over by our sales team through to successful installation.

If you're someone who thrives in a fast-paced environment, enjoys solving problems, takes initiative and takes pride in keeping things organised, we'd love to hear from you.

Key Responsibilities

Acting as the main point of contact for customers once their project has been handed over to the Operations team.
Providing regular communication and updates to customers throughout their journey, ensuring they feel informed and supported right up until installation.
Delivering an exceptional customer experience and maintaining the high standards our company is known for.
Managing customer enquiries via phone and email.
Booking surveys and installation appointments.
Liaising with customers, engineers, surveyors and suppliers.
Managing installation schedules and updating internal systems.
Collecting customer deposits and ensuring payments are received in line with company processes.
Preparing and issuing customer documentation.
Supporting the Operations Manager with daily administration.
Tracking project progress and ensuring all jobs move through each stage efficiently.
Chasing outstanding information from customers where required.
Resolving customer issues professionally and efficiently.
Maintaining accurate records and ensuring all paperwork is completed correctly.
Ensuring all pre-installation requirements are completed before installation day.
General office administration duties.

About You

We're looking for someone who is:

Highly organised with exceptional attention to detail.
Friendly, professional and confident speaking to customers.
Able to prioritise multiple tasks and work under pressure.
A strong communicator, both written and verbal.
Competent using Microsoft Office and cloud-based systems.
A proactive problem solver who takes initiative and can work independently.
Reliable, hardworking and eager to learn.

Desirable Experience

Previous administration or operations coordination experience.
Customer service experience.
Experience working within the solar industry or for construction-related businesses, such as roofing, electrical, scaffolding or other trades.
Experience using CRM or scheduling software.
Experience managing customer projects from sale through to completion.

What We Offer

Competitive salary.
Supportive and friendly team environment.
Opportunity to grow within a rapidly expanding business.
Ongoing training and development.
Modern office environment.
Company pension.
28 days holiday including bank holidays.

Why Join Us?

We're proud to be one of the UK's leading solar installation companies, delivering exceptional customer service alongside industry-leading installation standards. We're looking for someone who shares those values and wants to become an integral part of our growing team.

If you're organised, customer-focused, take initiative and are looking for a role where you can genuinely make a difference, we'd love to hear from you.

Pay: £25,000.00-£35,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

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