It support Work, Jobs in Congresbury, Som (with Salaries)

IT Service Engineer
Northstar IT Services —Clevedon
- £32,000 - £36,000 a year
- Full-time
- Azure
- Customer service
- Driving
Quick apply
4d
Application Operations Support Analyst
Bank of Ireland —Bristol
- Full-time
- Hybrid work
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
IT Support Analyst
Atlas Copco Group —Bristol
- Hybrid work
- Azure
- Windows
- Microsoft Office
6d
Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
IT Support Analyst
Babcock International —Bristol
- £33,900 - £42,400 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
7d
2nd Line Support Analyst
Sharp —Bristol
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office
IT Support Team Leader
Drive Ltd —Nantgarw
- £33,610.75 a year
- Full-time
- Hybrid work
- Mentoring
- Computer networking
- IT
- Free parking
- Employee discount
Quick apply
14d
Technical Customer Support
Shiptheory —Bristol
- Up to £29,500 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
1d
IT Support Engineer
Veezu —Cardiff
- Full-time
- English
- Windows
- Microsoft Office
8d
Technical Support Specialist
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
IT / DevOps Support Engineer
PlayStation Global —Bristol
- DevOps
- IT
- Linux
Quick apply
IT Technician
Lighthouse Schools Partnership —Bristol
- £28,598 - £32,061 a year
- Full-time
- School
- Employee assistance programme
- Employee discount
14d
IT Systems/Technical & Data Support Role
Hartcliffe and Withywood Ventures —Bristol
- £15.02 an hour
- Part-time
- Software troubleshooting
- Customer service
- IT
Quick apply
4d
Front Line Support Consultant
Lumera —Bristol
- Monday to Friday
- Hybrid work
- Microsoft Office
- SQL
5d
Support Analyst
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
IT Services Lead
Redkite Solicitors —Cardiff
- Full-time
- Software troubleshooting
- Customer service
- English
- Work from home
13d
IT Field Engineer – Based in Cardiff or Bristol
Renault UK —Bristol
- £35,700 a year
- Full-time
- Travel
- Organisational skills
- Annual leave
- Employee discount
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant Customer & Technical Support Manager EPOS
Eposbuddy —Bristol
- £30,500 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply

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it support jobs near congresbury, som

IT Service Engineer

Northstar IT Services
Clevedon

Quick apply

Job details

Permanent | Full-time
£32,000 - £36,000 a year
4 days ago

Qualifications

Driving Licence
Azure
Customer service
Disaster recovery
Firewall
VoIP
Driving
CompTIA Network+
Scripting
DNS
IT
AI
CompTIA Security+
Communication skills
PowerShell
Active Directory
Intune
VPN

Full job description

About the Role

We are looking for a proactive and customer-focused IT Service Engineer to join our growing team. This role is ideal for an experienced IT professional who enjoys solving complex technical issues, taking ownership of client environments, and delivering exceptional service both remotely and on-site.

As a key member of our technical team, you will act as an escalation point for 1st Line Engineers, working across a variety of client environments to diagnose issues, implement solutions, and support ongoing IT improvement projects.

This is a varied role that combines remote support, field-based work, project delivery, and client relationship management.

Key Responsibilities
Troubleshoot and resolve escalated 2nd line support tickets.
Perform system log analysis and root cause investigations.
Support and administer Microsoft 365, Azure, Entra ID and Intune environments.
Diagnose and resolve network issues, including DNS, Firewalls, Wi-Fi, VPNs, and VLANs.
Conduct on-site client visits for support, installations and troubleshooting.
Diagnose and repair hardware faults.
Create and maintain technical documentation, standard operating procedures (SOPs) and knowledge base articles.
Assist with the delivery of infrastructure and cloud migration projects.
Manage and support endpoint devices through Microsoft Intune.
Utilise Digital Employees (DEs) and automation tools within daily workflows.
Design, commission and train Digital Employees to improve efficiency and service delivery, ensuring appropriate governance and controls are maintained.

Skills & Experience

Essential

Previous experience in a 2nd Line Support Engineer, Field Engineer or similar MSP role
Strong troubleshooting and problem-solving abilities

· Experience supporting:

Microsoft 365
Azure / Entra ID
Active Directory
Microsoft Intune / Endpoint Management
Networking knowledge, including DNS, Firewalls, Wi-Fi, VPNs, and VLANs
Experience with backup and disaster recovery solutions
Excellent customer service and communication skills
Full UK driving licence

Highly Desirable

PowerShell scripting experience
VoIP and Microsoft Teams Telephony experience
Exposure to automation and AI-driven service delivery tools
Experience supporting multiple client environments within a Managed Service Provider (MSP)

Certifications

The following certifications are highly desirable:

CompTIA Network+
Microsoft MD-102 Endpoint Administrator
Microsoft AZ-104 Azure Administrator
ITIL 4 Foundation
CompTIA Security+

What We're Looking For

The successful candidate will be someone who can think beyond scripts and standard fixes. Unlike a traditional 1st Line role, this position requires technical judgement, initiative and the ability to adapt solutions to meet the unique needs of each client.

You will be comfortable working independently, managing your own workload, and taking ownership of technical issues from diagnosis through to resolution.

Why Join Us?

Varied work across multiple technologies and client environments.
Opportunity to work with cloud, automation and AI technologies.
Supportive and collaborative team environment.
Ongoing professional development and certification opportunities.
A role where your expertise and ideas can make a genuine impact.

If you're an experienced IT professional looking for your next challenge within a growing MSP, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: £32,000.00-£36,000.00 per year

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it support jobs in congresbury, som

IT Service Engineer

Application Operations Support Analyst

IT Support Analyst

Technical Support Engineer

IT Support Analyst

2nd Line Support Analyst

IT Support Technician

IT Support Team Leader

Technical Customer Support

IT Support Engineer

Technical Support Specialist

IT / DevOps Support Engineer

IT Technician

IT Systems/Technical & Data Support Role

Front Line Support Consultant

Support Analyst

IT Services Lead

IT Field Engineer – Based in Cardiff or Bristol

IT Applications Support Technician

Assistant Customer & Technical Support Manager EPOS

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