About the Role:
Would you like to work somewhere where you get to make a real difference every day?
If you’re looking for a role where your expertise genuinely helps keep people safe in their homes, this is a great opportunity to make a lasting impact.
Advance is a national housing and support provider with over 50 years’ experience, and we’re launching our new strategic plan, Customers at the Heart placing safety, quality and customer experience front and centre.
We’re looking for a skilled Compliance Manager to lead our landlord health and safety functions, overseeing areas such as gas, fire, legionella, asbestos, electrical safety and compliance with Awaab’s Law.
You’ll manage a small team, strengthen compliance processes, and ensure we provide safe, well-maintained homes for our customers.
Working closely with colleagues across Housing, Property Services and external partners, you’ll act as our subject matter expert driving high standards, continuous improvement, and a customer-focused approach to compliance. Most importantly, you’ll be committed to protecting our customers and delivering services they can trust.
What You’ll Do:
-
Lead all landlord health & safety compliance functions, including gas, fire, legionella, asbestos, electrical safety, lifting equipment and Awaab’s Law
-
Manage and develop a team of Compliance Officers, ensuring high-quality, customer-focused service delivery
-
Oversee servicing and maintenance contracts, ensuring compliance with regulations, policy and best practice
-
Monitor performance, budgets and customer satisfaction, taking corrective action where needed
-
Drive continuous improvement across compliance services
-
Ensure services reflect the needs of customers with disabilities and additional support needs
-
Support resident engagement and stakeholder communication
-
Improve processes, systems and use of IT to enhance service efficiency
-
Lead procurement activities and liaise with Finance and Leasehold teams (including Section 20 requirements)
-
Act as subject matter expert, working with regulators and external bodies
-
Participate in the out-of-hours rota and deputise for the Head of Housing where required
What We’re Looking For:
-
Relevant professional qualification or equivalent experience
-
Proven experience leading compliance, property services or maintenance functions
-
Strong knowledge of property legislation and landlord health & safety
-
Experience managing teams, contractors, performance and budgets
-
Confident using IT systems to support service delivery and reporting
-
Experience in social housing (ideally working with vulnerable customers)
-
Strong decision-making, organisational and communication skills
-
Ability to develop and maintain policies and procedures
-
Desirable: Experience with Open Housing / asset management systems
You’ll also bring a collaborative, respectful and customer-focused approach, aligned to our PRIDE values: Partnership, Respect, Inclusion, Drive and Efficiency.
Through our 'Investing in Our People strategy', we’ll support you to gain or continue to build on qualifications aligned with the Competency and Conduct Standard. If the role requires a sectorapproved qualification, you may already meet this requirement or, if not, we’ll help you undertake the appropriate qualification as part of your professional development
For more detail's on the role please review the Job Description.
For more information about the role please contact, Sharon Alexis-Wilson on Email:[email protected]
About the organisation:
Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.
We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.
We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.
All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.
Benefits of working for Advance:
We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:
-
Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
-
Sector specific training is provided as part of induction plus opportunities for professional development
-
Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
-
Long service awards payable in 5 year increments
-
Golden Hello/refer a friend receive up to £500
-
Cycle to work scheme
-
Access to our Employee Assistance Programme
-
Free DBS (Disclosures and Barring Service)
-
Excellent opportunities to progress your career within Advance
-
Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)
Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.
Safeguarding:
At Advance, Safeguarding is embedded in our organisational culture it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level.
As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures.
We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support or of any member of our team please don’t hesitate to get in touch.
[email protected]
Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all.
We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.
Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.
#INDADVHP
