Risk management lead Work, Jobs in Coventry, Wmd (with Salaries)

Major Incident Management Lead
Coventry Building Society —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- DevOps
- Travel
- Mentoring
Young Carers Transition Lead
Carers Trust Heart of England —Coventry
- £28,250 a year
- Weekend availability
- Care experience
- Travel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Programme Coordinator
WMGC —Coventry
- £38,000 a year
- Hybrid work
- Microsoft Powerpoint
- Administrative experience
- Organisational skills
Major Incident Management Lead
The Co-operative Bank —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- DevOps
- Travel
- Mentoring
Customer Onboarding & Transition Specialist
Focus Group —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- PMP
- Customer service
- Analysis skills
Quick apply
Employee Mobility Officer (111956-0726)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- Management
- University
- Communication skills
Client Relationship Manager (Full Time, 37.5 hours per week)
Auriga Services —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- Leadership
- Annual leave
Quick apply
Head of People & Culture
British Association for Counselling & Psychotherapy —Lutterworth
- £76,551 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Human resources
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
Supported Housing Manager
The Housing Network —Coventry
- Up to £38,000 a year
- Full-time
- Travel
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
8d
Housing Data Quality and Assurance Lead
Platform Housing Group —Birmingham
- Up to £51,208 a year
- Full-time
- Remote
- Travel
- Communication skills
- Annual leave
Support Team Manager (Male)
Verto Living CIC —Coventry
- From £33,280 a year
- Full-time
- Supervising experience
- Team management
- In-person
- Free parking
- Store discount
Quick apply
Operational Services Agreement (OSA) Manager
Warwick Nub News —Warwick
- £500 a day
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
16h
PMO Governance and Change Lead
National Grid —Warwick
- £48,374 - £52,465 a year
- Hybrid work
- Continuous improvement
- Communication skills
- Analytics
6d
Positive Behaviour Support Practitioner
Swanton Care and Community —Coventry
- Up to £35,000 a year
- Writing skills
- Data analysis skills
- Experience working with children
Threat Intelligence & Hunting Manager
National Gas —Warwick
- Up to £90,000 a year
- Full-time
- Management
- Master's degree
- Bachelor's degree
12d
Head of People and Culture
WMGC —Birmingham
- £80,000 - £90,000 a year
- No degree
- Mentoring
- Recruiting
7d
Venue Manager
Bourton Hall Ltd —Rugby
- Up to £40,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Referral programme
Quick apply
4h
Delivery Manager
HM Courts & Tribunal Service —Birmingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
13d
Senior PMO Manager
NP Aerospace —Coventry
- Full-time
- Engineering
- ERP systems
- Continuous improvement
- Annual leave
- Flexible schedule

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Major Incident Management Lead

Coventry Building Society -
Coventry

Apply Now

Job details

Permanent | Full-time | Fixed term contract
£68,000 - £93,500 a year

Qualifications

SAFe
ITIL Certification
Stakeholder liaison
DevOps
Mentoring junior staff
ITIL
Mentoring
Agile
Major incident coordination
Professional development mentoring
Leadership
Banking

Full job description

About the role

The Lead Major Incident Manager provides authoritative command, leadership, and assurance for the most severe and business critical incidents impacting customers, colleagues, or regulatory obligations across the Group. Responsible for taking control of high impacting customer, business or colleague incidents, driving fast resolution and minimizing disruption to customers. This is a senior high-pressure role that requires a level of technical understanding, leadership and communication. You will lead the end-to-end management of major incidents, ensure timely resolution whilst maintaining clear communication with stakeholders and 3rd party suppliers.

Operating as the incident commander of last resort, this role takes control during high‑risk, multi‑tower, or supplier‑impacted incidents where senior stakeholder confidence and service reputation are at risk. The role ensures rapid stabilisation of live incidents, maintains clear executive-level communication and governance, and constructively challenges technical proposals where resolution actions introduce new or disproportionate risk

In addition to real‑time command, the Lead Major Incident Manager acts as a coach and mentor to other Major Incident Managers, shaping capability, behaviours, and confidence under pressure. They play a key role in developing runbooks, playbooks, training, and escalation models to continuously strengthen organisational incident readiness.

This is a senior leadership role, aligned to the organisation’s leadership capability framework, requiring calm authority, strong judgement, and the ability to create psychological safety while driving decisive outcomes.

We operate a function-led hybrid working model, with an expectation of 2–3 days per week on site. The role includes participation in an out-of-hours on-call rota and requires flexibility to travel to other locations for key meetings and collaborative activities, in line with business needs. The position can be based in either Coventry or Manchester.

About you

You will be a composed and credible incident leader who thrives in complex, high‑pressure environments and is trusted by senior stakeholders to take control when it matters most. You adopt a servant‑leader mindset, prioritising customer outcomes, team effectiveness, and organisational resilience over hierarchy. You instinctively balance pace with control and are confident stepping in, stepping back, and coaching others in live situations.

For this role you’ll need to have:

Experience in one or more of the following: Major Incident Management, Operations Command / Control or Senior Incident Management Roles.
Strong experience operating within complex, multi‑supplier environments, Proven experience commanding severe, high‑impact Major Incidents
ITIL certified or able to demonstrate equivalent practical experience
ITIL 4 Foundation & one or more of the following,
ITIL 4 Specialist: Create, Deliver & Support
ITIL 4 Strategist: Direct, Plan & Improve
Proven record of mentoring and developing junior team members.
Essential experience of working in a complex, pressurised production environment in the Banking industry

Experience in these areas would be helpful:

Experience within regulated and/or customer‑critical environments
Working in Agile\Devops\SAFe models would be an advantage

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at P3 Lead Professional / Technical grade

For all colleagues applying for our FTC roles, please note that this will be treated as a secondment opportunity.

Flexibility and why it matters.

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.

Location

Hybrid

Apply Now

Refine Your Search

risk management lead jobs in coventry, wmd

Major Incident Management Lead

Young Carers Transition Lead

Programme Coordinator

Major Incident Management Lead

Customer Onboarding & Transition Specialist

Employee Mobility Officer (111956-0726)

Client Relationship Manager (Full Time, 37.5 hours per week)

Head of People & Culture

Airport Station Manager

Supported Housing Manager

Housing Data Quality and Assurance Lead

Support Team Manager (Male)

Operational Services Agreement (OSA) Manager

PMO Governance and Change Lead

Positive Behaviour Support Practitioner

Threat Intelligence & Hunting Manager

Head of People and Culture

Venue Manager

Delivery Manager

Senior PMO Manager

I want to receive the latest job alerts for risk management lead in coventry, wmd

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