Call center Work, Jobs in Coventry (with Salaries)

Contact Centre/Sales Advisor
Camping and Caravanning Club —Coventry
- £25,687.70 a year
- Overtime
- Hybrid work
- Sales
- Communication skills
- Time management
- Annual leave
- Work from home
Quick apply
Customer Support Advisor
The Right Mortgage and Protection Network —Solihull
- £24,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Customer Service Advisor
Etech Mobility UK Ltd —Birmingham
- £27,000 - £37,400 a year
- Full-time
- Sales
- Customer service
- English
- Annual leave
Quick apply
2d
Full/Part Time Telesales
Vision Publications —Birmingham
- £12.71 an hour
- Temporary
- CRM software
- Sales
- Salesforce
- Free parking
- Flexible schedule
Quick apply
B2B Telesales and New Business Lead
Whitefurze Ltd —Coventry
- £12.71 an hour
- Full-time
- CRM software
- Sales
- English
Quick apply
14d
Customer Services Officer (Contact Centre-based)
Midland Heart —Birmingham
- £27,953 a year
- Full-time
- Customer service
- IT
- Annual leave
- Employee discount
Contact Centre Agent
Bluesky Metering Services —Tamworth
- Up to £25,400 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Life insurance
Quick apply
2d
Outbound Sales Executive (BDE)
Agilio Software - Dental Division —Leicester
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Sales
- English
- Annual leave
- Life insurance
Quick apply
12d
HR Consultant (Contact Centre)
Select Engineering —Coventry
- £28.43 an hour
- Call to connect
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Telesales Executive
DPD Group UK —Smethwick
- £26,400 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Free parking
Quick apply
Customer Care Agent (Hybrid)
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- Customer service
- English
- Relocation assistance
- Annual leave
Call Handler
EMED Group —Banbury
- £12.71 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Coventry
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Door to Door - Sales Executive
Verisure Services (UK) Limited —Coventry
- Full-time
- Sales
- Driving
- Communication skills
Quick apply
Call Centre Sales Consultant - Whittington
Hays Travel —Whittington
- Full-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Telesales Executive
Flecto Engineering Ltd —Walsall
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Sales
- English
Quick apply
10d
Customer Service Advisor
Speedy Freight —Halesowen
- £24,600 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
Customer Experience Advisor
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- Customer service
- English
- Relocation assistance
- Annual leave
Customer Service Representative
KRD Catering Equipment —Northampton
- £13 an hour
- Full-time
- Bilingual
- Customer service
- English
- Free parking
- Store discount
Quick apply
Telephone Sales Executive
SGS —Oldbury
- From £30,000 a year
- Full-time
- Sales
- Microsoft Office
- Annual leave
Quick apply

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Contact Centre/Sales Advisor

Camping and Caravanning Club -
Coventry

Quick apply

Job details

Full-time
£25,687.70 a year

Benefits

Annual leave
Company pension
Work from home
Employee assistance programme
Employee discount

Qualifications

Sales
GCSE
Communication skills
Time management

Full job description

Service Centre Advisor

37.5 hours per week, working patterns available of Monday- Friday 09.30-17.30

plus 1 in 4 Saturdays 09.00-13.00 (Jan-Aug) contracted and paid as overtime

£25,687.70 per annum

The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring.

We are recruiting for a Service Centre Advisor. The successful candidate will play a key role in supporting the Service Centre Management Team by delivering outstanding customer service and high‑quality member communication across all channels. The position is focused on consistently meeting agreed KPIs and SLAs whilst maintaining a friendly, professional, and solutions‑driven approach. A core part of the role is to add value wherever possible, enhancing every interaction and contributing to the overall success and objectives of the Club.

Daily duties and responsibilities will include:

Champion the value of Club membership by confidently communicating its benefits and proactively engaging non‑members to drive membership growth.
Handle all member and non‑member bookings for Club Sites, aiming to convert every enquiry into a confirmed booking while offering attractive alternatives when first choice is not available, providing, at all times, sales through service.
Manage membership renewals efficiently, processing payments and ensuring a seamless, positive renewal experience for every member.
Conduct outbound calls to support retention, bookings management, and other targeted campaigns as directed by the Service Centre Management Team.
Be confident, and knowledgeable on all Club products and Services to be able to deliver exceptional service on all calls, both inbound and outbound.
To utilise skills of persuasion to encourage members to engage more with us or renew their membership.
Provide exceptional service on every call, combining friendliness with professionalism to deliver accurate information and build strong member relationships.
Consistently meet and exceed call‑handling KPIs, contributing to the overall performance and success of the Service Centre.
Drive customer satisfaction in line with Net Promoter Score expectations.
To recognise when levels of confidentiality are required and remain professional at all times, ensuring to meet with all relevant legislation including GDPR and payment processing.

We are looking for the following in applications:

GCSE’s or equivalent to include English and Maths
Competent with Microsoft packages
Experience of working within a busy customer environment or team
Experience of customer interactions, service and persuasive skills
Develop a good working knowledge, process understanding and time management
Excellent customer facing, relationship building and interpersonal skills
Excellent standard of verbal and written communication both internally and externally
Experience of sales through service and product knowledge

The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years.

We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve:

Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period).

We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment.

We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply.

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

For this role, you must have evidence of the right to work in the UK.

Please upload your anonymised CV

Applications close : 31st July 2026

Quick apply

Refine Your Search

call center jobs in coventry

Contact Centre/Sales Advisor

Customer Support Advisor

Customer Service Advisor

Full/Part Time Telesales

B2B Telesales and New Business Lead

Customer Services Officer (Contact Centre-based)

Contact Centre Agent

Outbound Sales Executive (BDE)

HR Consultant (Contact Centre)

Telesales Executive

Customer Care Agent (Hybrid)

Call Handler

JUNIOR SALES CONSULTANT

Door to Door - Sales Executive

Call Centre Sales Consultant - Whittington

Telesales Executive

Customer Service Advisor

Customer Experience Advisor

Customer Service Representative

Telephone Sales Executive

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