Front of house manager Work, Jobs in Cramlington, Nbl (with Salaries)

Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —Whitley Bay
- £35,797 a year
- Weekend availability
- Sales
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
8h
Front of House Shift Manager
Mowgli Street Food —Newcastle upon Tyne
- £13.50 an hour
- Full-time
- Restaurant
- School
- Annual leave
Quick apply
1d
Cultural Venues Duty Manager
Durham County Council —Durham
- £28,142 - £31,022 a year
- Full-time
- Hybrid work
- First Aid Certification
- Annual leave
4d
Food and Beverage Manager
The Alnwick Garden —Alnwick
- £33,020 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Free parking
- Store discount
Quick apply
19h
Guest Services Manager
St Cuthbert's Hospice —Durham
- £29,376 - £36,697 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Annual leave
Quick apply
1d
Duty Manager
Scotswood Showbar —Newcastle upon Tyne
- £30,420 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
18h
Senior Duty Manager – Hospitality Operations & Guest Experience - Rosa Twelve
Leisure Business Services —Low Fell
- £27,000 - £33,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
19h
Duty Manager
Cote Restaurants —Newcastle upon Tyne
- £12.80 an hour
- Full-time
- Hospitality
- Bar
- Communication skills
- Employee discount
Quick apply
9d
Team Member - Guest Experience Lead
KFC Boldon —Boldon
- Up to £12.21 an hour
- Full-time
- Employee discount
11d
Manager
Kiss —Newcastle upon Tyne
- £32,948.48 - £50,931.73 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
Assistant Bar Manager
The Black Bull —East Boldon
- £12.70 - £13.00 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Free parking
- Employee discount
Quick apply
General Manager
MAD MONKEY PTE. LTD. —Newcastle upon Tyne
- Full-time
- Hospitality
- Hotel
- Maths
Quick apply
14d
Front of House Assistant Manager
Leamside Ale Company (The Courtyard) —Washington
- From £13.75 an hour
- Part-time
- Hospitality
- Bar
- Management
Quick apply
6d
Assistant Reception Manager
MHDV —Newcastle upon Tyne
- £31,000 a year
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
4d
General Manager
Compass Group UK —Newcastle upon Tyne
- Up to £38,000 a year
- Monday to Friday
- Hotel
- Leadership
- Hotel experience
5d
Restaurant Manager
GAUCHO Restaurants —Newcastle upon Tyne
- £35,700 - £36,750 a year
- Full-time
- Hospitality
- Sales
- Restaurant
Quick apply
Assistant Manager – Premium Cocktail Bar
Bar 33 —Durham
- £29,120 - £36,400 a year
- Full-time
- Hospitality
- Bar
- Management
Quick apply
7d
Head Chef
The Black and Grey —Morpeth
- From £16 an hour
- Full-time
- Hospitality
- Culinary experience
- Cooking
Quick apply
9d
Casual Matchday Hospitality Room Manager - Newcastle United Football Club
Sodexo —Newcastle upon Tyne
- £14.95 - £18.00 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Assistant Manager
Asiana Fusion Restaurant —Sunderland
- £35,000 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Store discount
- Employee discount
Quick apply

I want to receive the latest job alerts for front of house manager in cramlington, nbl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front of house manager jobs near cramlington, nbl

Holiday Sales - Owner and Guest Experience Manager - HS1

Parkdean Resorts -
Whitley Bay

Quick apply

Job details

£35,797 a year
8 hours ago

Benefits

Store discount
Employee assistance programme
Employee discount

Qualifications

Sales
Communication skills

Full job description

We’re looking for an inspiring, guest focused Owner & Guest Experience Manager to champion outstanding service and elevate the complete journey for both Holiday Home Owners and Guests, from their first hello to their final farewell.
If you’re passionate about creating memorable experiences, driving improvements, and leading high-performing teams, this role offers an exciting opportunity to make a big impact.
As an Owner & Guest Experience Manager, you’ll own the full end to end experience, ensuring every guest and owner feels valued, supported and welcomed. You’ll lead, coach and develop your team to deliver consistently brilliant service, while using insight and feedback to drive continuous improvement.
You’ll build strong relationships, oversee events and engagement activities, and work closely with wider park teams to deliver a seamless, joined up customer experience at every touchpoint.
What you will be doing...

Act as the voice of the customer - using owner and guest feedback, insight and reviews to shape improvements.
Analyse data and trends to identify emerging issues and opportunities to elevate service standards.
Lead action plans that reduce escalations and enhance satisfaction scores.
Recruit, inspire, train and develop a high performing customer focused team.
Create a positive, supportive culture where colleagues feel confident and motivated.
Lead by example, consistently demonstrating our values and service standards.
Take full accountability for managing and resolving owner and guest complaints in line with company policies.
Support the delivery of customer focused events and initiatives to strengthen engagement.
Plan, schedule and deliver a broad range of owner and guest events - forums, drop ins, social activities and more.
Work collaboratively with all park teams and central support functions to maintain consistency across the entire journey.

About you...

Proven experience managing and developing a customer focused team.
Strong relationship-building skills with internal and external stakeholders.
Good commercial awareness and understanding of how service excellence drives revenue.
Excellent written and digital communication skills for guest facing communication.
Flexibility to work varied hours including weekends, evenings and bank holidays.
A proactive, solution focused approach with a passion for delivering outstanding experiences.

So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at [email protected].

Quick apply

Refine Your Search

front of house manager jobs in cramlington, nbl

Holiday Sales - Owner and Guest Experience Manager - HS1

Front of House Shift Manager

Cultural Venues Duty Manager

Food and Beverage Manager

Guest Services Manager

Duty Manager

Senior Duty Manager – Hospitality Operations & Guest Experience - Rosa Twelve

Duty Manager

Team Member - Guest Experience Lead

Manager

Assistant Bar Manager

General Manager

Front of House Assistant Manager

Assistant Reception Manager

General Manager

Restaurant Manager

Assistant Manager – Premium Cocktail Bar

Head Chef

Casual Matchday Hospitality Room Manager - Newcastle United Football Club

Assistant Manager

I want to receive the latest job alerts for front of house manager in cramlington, nbl

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected