Client services manager Work, Jobs in Crayford, Ken (with Salaries)

Client support & engineer scheduler
ECS Systems Ltd —Sidcup
- £28,000 - £30,000 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
Quick apply
1h
Framework Manager
Selwood Limited —Dartford
- £71,080 a year
- Business development
- Mentoring
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Partnerships Associate
Juno —London
- £28,000 a year
- Full-time
Quick apply
Client Services Manager
Wasserman Media Group LLC —Orpington
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Franchise Business Development Manager
FOODHUB —London
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Sales
Quick apply
11d
Business Support and Office Manager
Lanson International —Covent Garden
- £29,334.87 - £30,000.00 a year
- Part-time
- Supervising experience
- First Aid Certification
- Organisational skills
Quick apply
10d
Field Sales Representative
Flatpay —London
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- Travel
- Free parking
Quick apply
Manager, Client Services (Private Equity)
proSapient —London
- Hybrid work
- Management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Examinations Delivery Officer
The E-Assessment Management Company (TEAMCo) —London
- £35,000 - £42,000 a year
- Weekend availability
- Hybrid work
- English
- Microsoft Office
- Travel
- Annual leave
- Work from home
Quick apply
6h
Office Manager
McBrides Accountants LLP —Bexley
- IT
- Communication skills
5d
Sales Manager
Living Rooms —Maida Vale
- £40,000 - £50,000 a year
- Full-time
- Sales
- Hotel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Client Manager (Technical)
RDA —Chelmsford
- £40,000 - £70,000 a year
- Full-time
- Customer service
- Analysis skills
- Presentation skills
- Free parking
- Relocation assistance
Quick apply
5d
PMO Manager
NextStep —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
Quick apply
14d
Assistant Project Manager
Tetra Tech —London
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Reception and Postroom Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
- Front desk
Quick apply
Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Client Relationship Manager
Marquee Contracting Limited —Potters Bar
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Salesforce
- Travel
- Annual leave
- Gym membership
Quick apply
5d
Solutions Engineer
Ruleguard —London
- £100,000 - £120,000 a year
- Full-time
- AI
- Communication skills
Quick apply

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Client support & engineer scheduler

ECS Systems Ltd -
Sidcup

Quick apply

Job details

Full-time
£28,000 - £30,000 a year
1 hour ago

Benefits

Company pension
Company events

Qualifications

Facilities management
English
Microsoft Office
Administrative experience
Data entry
Organisational skills
Customer support
Problem management
Typing
Phone etiquette
Office experience

Full job description

Main purpose of the job: Work as part of a team to represent ECS Systems and provide clients with an efficient, accurate and helpful service.

Personal qualities: Confident & calm communicator who easily builds relationships with clients and colleagues. Resilient, helpful and supportive and works well within a team. Natural problem solver, able to plan and organise efficiently with a high level of detail and accuracy but also flexible and able to review plans and make changes when required. Takes ownership of own work and sees tasks through to completion.

Specific Duties:

Take telephone calls promptly; confidently and politely ask the right questions to decide the action needed.
Give basic instructions to assist clients with technical issues.
Monitor the client support mailbox, respond promptly to requests and take action to resolve the issue for the client.
Book the work in the engineer diary on the client database. Include detailed and accurate information to cover; scope of works, include labour time, site access arrangements, equipment PO, parts or monitoring needed, other engineers or contractors required and any special tools or equipment needed
Monitor the engineers diary to ensure maximum profitability.
Order parts needed for jobs. Ensure all parts are issued to engineers in enough time for works to be completed without issue
Review completed engineer job-sheets, communicate with engineers for further information and ensure correct information is included if job needs a quote or a return visit.
Raise invoices for completed works and send them onto the correct person.
When relevant gain a purchase order or take payment from the client before booking the engineer.
Review client complaints; investigate the circumstances and the facts and suggest a solution to the client. If unable to resolved escalate to the relevant Manager, presenting all the information needed.
Work with the accounts team to resolve outstanding invoices.
When requested, create risk assessments and method statements
When using subcontractors, follow the subcontractor process.
Liaise with other departments to ensure compliance to existing and future certification (NSI/BAFE etc.)

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company events
Company pension

Ability to commute/relocate:

Sidcup DA15 7DN: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you able to work 8am to 5pm, Monday to Friday?

Experience:

Scheduling engineers: 2 years (required)

Language:

English fluently (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in crayford, ken

Client support & engineer scheduler

Framework Manager

Client Services Manager

Client Engagement Manager

Partnerships Associate

Client Services Manager

Franchise Business Development Manager

Business Support and Office Manager

Field Sales Representative

Manager, Client Services (Private Equity)

Examinations Delivery Officer

Office Manager

Sales Manager

Client Manager (Technical)

PMO Manager

Assistant Project Manager

Reception and Postroom Manager

Client Resident Liaison Officer - Social Housing

Client Relationship Manager

Solutions Engineer

I want to receive the latest job alerts for client services manager in crayford, ken

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