Customer solutions specialist Work, Jobs in Croft, Lec (with Salaries)

Business Development Executive
Welcomm Communications Ltd —Market Harborough
- From £25,284 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Dedicated Relief Officer
Wilson James —Leicester
- £13.45 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee discount
Sales Support Specialist
Topps Tiles —Leicester
- CRM software
- Business development
- Communication skills
- Free parking
- Employee discount
10d
Specialist Customer Service Advisor
Cromwell —Wigston Magna
- CRM software
- Organisational skills
- Communication skills
- Employee assistance programme
Business Development Manager
Welcomm Communications Ltd —Market Harborough
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Front office administrator
Car2Code Ltd —Leicester
- £12.71 an hour
- Full-time
- Computer literacy
- Microsoft Office
- Data entry
- Employee discount
- Sick pay
Quick apply
Technical Support Co-Ordinator
Nationwide Platforms —Cosby
- Full-time
- Computer literacy
- Computer skills
- Mechanical knowledge
- Employee discount
Quick apply
3d
Administrator
Davies —Birmingham
- Part-time
- Microsoft Word
- English
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Transport & Fleet Co-ordinator
Nationwide Platforms —Lutterworth
- Microsoft Word
- Communication skills
- Annual leave
- Employee discount
Powered Access Customer Support Engineer
Nationwide Platforms —Leicester
- £33,000 a year
- Monday to Friday
- Computer literacy
- Computer skills
- Mechanical knowledge
- Employee discount
WAREHOUSE OPERATIVE (Permanent) – LUTTERWORTH DEPOT
CPG LOGISTICS —Lutterworth
- £27,144 a year
- Full-time
- Computer literacy
- Warehouse experience
- Computer skills
- Free parking
- Annual leave
Quick apply
21h
Key Account/Program Manager
ESCATEC Mechatronics Ltd —Lutterworth
- £26,272.83 - £32,500.00 a year
- Full-time
- Data analysis skills
- Analysis skills
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Consumer CRM Specialist
Ford Motor Company —Dunton Bassett
- Full-time
- Hybrid work
- Communication skills
Service Operator - Leicester
Selecta —Leicester
- £30,092 a year
- Full-time
- Customer service
- Sick pay
Quick apply
Customer Experience & Quoting Specialist
Bruker —Coventry
- Microsoft Word
- English
- Continuous improvement
Operations Manager
IPSUM —Enderby
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
Quick apply
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
Production Operative (GLO)
Johnsons Workwear Ltd —Hinckley
- £12.71 an hour
- Full-time
- Health & wellbeing programme
Quick apply
Business Analyst Apprentice
QA Apprenticeships —Warwick
- £22,000 a year
- Full-time
- Computer skills
- Business
- Communication skills
- Annual leave
- Employee discount
4d
Customer Service Specialist (Export Solutions)
RS —Corby
- Hybrid work
- Continuous improvement
- Communication skills
7d

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Business Development Executive

Welcomm Communications Ltd -
Market Harborough

Quick apply

Job details

Permanent | Full-time
From £25,284 a year

Benefits

Free parking
Health & wellbeing programme
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount
Paid volunteer time
Flexible schedule
Sick pay
On-site parking

Qualifications

CRM software
Cold calling
Stakeholder collaboration
GCSE
Microsoft Office Suite
Business development
Multidisciplinary collaboration
Outbound calling
Communication skills
Business lead generation
Sales appointment setting

Full job description

Role Info - Business Development Executive

Salary – Starting from £25,284.00 per annum
Location – 24 The Point, Rockingham Road, Market Harborough, LE16 7QU
Location - Office/Hybrid (post induction)
Contract – Full time permanent (37.5 hours per week)
Contact – [email protected] or 0800 064 64 64
Please note: We are unable to offer visa sponsorship for this position. Applicants must have the right to work.

About Us

At Welcomm Communications, we’re more than just a service provider. Our team is dedicated to supporting businesses, ensuring they have all the necessary tools to effectively communicate; we’re in the business of helping businesses connect to their customers. Their success is our success. This commitment is what truly brings a family feel to our business.

We are immensely proud to be known for our award-winning customer service and operational support, having been recognised as O2’s Business Partner of the Year for six consecutive years—an unprecedented accomplishment and we are committed to continuing this excellent service for our customers.

Our core values drive everything we do:

People First: We take care of our people; the rest takes care of itself.
Innovation: We drive progress using technology and creativity.
Collaboration: We achieve more by working together.
Trust (Integrity): We demonstrate integrity, through actions, not just words

We are Welcomm.

Role Purpose

As a Business Development Executive, your role is to help Welcomm grow by finding new potential customers. You’ll do this through proactive research, outreach, and phone calls, aiming to understand customer needs in order to set up valuable meetings for the Business Development Managers (BDMs).

Role Responsibilities:

Prospecting & Research - Identify and research potential business opportunities through outbound activity, including cold calling, email outreach, LinkedIn engagement, and social media.

Initial Engagement - Connect with prospects to uncover needs and pain points, introducing Welcomm’s value proposition and sparking interest in our solutions.

Pipeline Building - Proactively create and maintain a pipeline of qualified prospects. Ensure consistent follow-up and nurture early-stage leads to keep opportunities moving forward.

Appointment Generation - Convert qualified leads into high-quality appointments for Business Development Managers (BDMs), ensuring they have all relevant insights for successful meetings.

CRM Management - Maintain accurate records of all customer interactions and pipeline activity in our CRM system to support forecasting and future engagement.

Collaboration - Work closely with BDMs and Marketing to execute outreach strategies and deliver a seamless experience for prospects.

Performance & KPIs - Achieve defined KPIs for outbound activity, lead generation, and CRM hygiene, contributing to monthly and quarterly team targets.

Learning & Development - Engage in L&D sessions (including CQMs), embrace feedback, and apply new techniques to improve performance. Work with the Sales Director to shape a personal development plan and pursue ongoing learning.

Team Culture - Support colleagues and new starters, sharing best practices and contributing to a positive team culture.

Education and Skills/Qualifications

English and Maths GCSE (Essential)
Proficient in Microsoft Suite (Essential)
Great active listening skills.
Experience in a customer facing role, i.e. customer service, retail or hospitality (Beneficial)
Experience in telesales and cold calling (Beneficial)

Personal Attributes

Passionate about customer support.
Strong communicator.
Resilient – navigate challenges with determination, viewing obstacles as learning opportunities.
Detail-orientated with a high level of organisation.
Patience – persistent but not belligerent.

What We Offer

Competitive salary.
Quarterly paid uncapped commission structure.
An enhanced annual leave entitlement.
The option to buy or sell days.
Employee recognition events, awards, and incentives.
Paid volunteering day.
Hybrid working (post probation).
Healthcare cashback plan to help with medical and therapy bills, 24/7 GP access and an employee assistance programme (EAP).
Retail and hospitality discounts through Perkbox.
Partner discounts through O2 Open

Interview Process

Our team will carefully review your CV to ensure it matches the requirements for the role.
If your CV matches our requirements, our Recruitment and Learning Specialist will give you a call to chat about the role, your experience, and answer any questions you might have.
This position is then a 1 stage interview process.

Please Note

We embrace diversity and are committed to create an inclusive environment where all individuals feel valued, respected and heard. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, neurodiversity, gender reassignment or identity, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

We are committed to providing reasonable adjustments throughout our application and interview process to ensure you can showcase your best self.

We prioritise our employees' well-being and recognise the importance of a healthy work-life balance. We offer flexible working patterns and alternatives to full-time work, and we are dedicated to finding the best solution that fits your lifestyle and needs.

Disclosure and barring (DBS) check

As part of our partner agreement with O2, we are required to carry out a Basic Disclosure (Criminal Conviction Certificate) check for all our employees.

AI and Technology

While we utilise AI and technology to support elements of our recruitment process, human review remains an integral part of our approach. We guarantee that all applications are reviewed by a member of our internal recruitment team as part of our selection process.

Note to Recruitment Agencies

We truly appreciate your interest in assisting us, but at this time, we are focusing on direct applications and managing our recruitment process in-house. Thank you for your understanding and cooperation.

Job Types: Full-time, Permanent

Pay: From £25,284.00 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Ability to commute/relocate:

Market Harborough LE16 7QU: reliably commute or plan to relocate before starting work (required)

Application question(s):

Why are you interested in a career in Sales?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer solutions specialist jobs in croft, lec

Business Development Executive

Dedicated Relief Officer

Sales Support Specialist

Specialist Customer Service Advisor

Business Development Manager

Front office administrator

Technical Support Co-Ordinator

Administrator

Transport & Fleet Co-ordinator

Powered Access Customer Support Engineer

WAREHOUSE OPERATIVE (Permanent) – LUTTERWORTH DEPOT

Key Account/Program Manager

Consumer CRM Specialist

Service Operator - Leicester

Customer Experience & Quoting Specialist

Operations Manager

2nd Line Technical Analyst

Production Operative (GLO)

Business Analyst Apprentice

Customer Service Specialist (Export Solutions)

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