Compliance officer Work, Jobs in Crookhorn, Ham (with Salaries)

Tenant Liaison Officer
Sureserve —Portsmouth
- £27,976 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Compliance Control Testing Officer - Waterlooville Hybrid
Argentis Group Limited —Waterlooville
- Full-time
- Hybrid work
- Financial services
- Employee discount
Quick apply
Examinations Officer
More House School —Farnham
- £34,000 - £40,000 a year
- Full-time
- In-person
- School
Quick apply
7d
Administration Officer - Highways
Civic Recruitment Limited —Chichester
- £17.26 an hour
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Care Quality Compliance Officer
All Care —Hedge End
- £36,000 a year
- Full-time
- Computer literacy
- Care experience
- Administrative experience
Quick apply
7d
Customer Relations Officer
Portsmouth City Council —Portsmouth
- £26,473 - £28,239 a year
- Customer service
- Data entry
- IT
6d
Quality Officer
Medical Support Offshore Ltd —Southampton
- Full-time
- Bachelor's degree
- Organisational skills
- Communication skills
Quick apply
11d
Housing Officer
i-Jobs —Portsmouth
- £18.12 an hour
- Full-time
- Driving
- In-person
- Communication skills
Quick apply
7h
Maintenance Officer
Anavo Group LTD —Havant
- £30,000 a year
- Full-time
- Leadership
- Communication skills
- Free parking
Quick apply
4d
Housing Regulation Officer Apprentice
Portsmouth City Council —Portsmouth
- £26,473 - £36,363 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
HR and Compliance Officer
Undershaw —Hindhead
- £30,885 - £33,122 a year
- Full-time
- English
- Administrative experience
- Human resources
- Health & wellbeing programme
- Employee assistance programme
Quick apply
4d
Sustainability Officer
Mountbatten Group —Newport
- Up to £16,037 a year
- Part-time
- Hybrid work
- Bachelor's degree
- Hospice
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
Counter Fraud Officer
Hampshire County Council —Winchester
- £33,178 - £36,369 a year
- Hybrid work
- Communication skills
- Work from home
6d
Telesales Compliance Officer
Luxion Sales Limited —Valley Park
- £27,976 a year
- Full-time
- Hybrid work
- Communication skills
11d
Procurement Manager -People
WSCC —Chichester
- £48,226 - £51,356 a year
- Full-time
- Hybrid work
- IT
- Leadership
- Negotiation
- Employee assistance programme
- Employee discount
Programme Manager
Hampshire and Isle of Wight ICB —Eastleigh
- £57,528 - £64,750 a year
- Full-time
- Management
- Analysis skills
- Contracts
5d
Senior Relief Officer
Mitie —Portsmouth
- £14.50 an hour
- 12 hour shift
- Communication skills
6d
Chief Petty Officer (Science)
The National Oceanography Centre —Southampton
- £44,460 a year
- Call to connect
- Maintenance
- IT
- Employee assistance programme
- Employee discount
6d
Security Controller
CMS2 —Portsmouth
- Full-time
- Microsoft Office
- Travel
- Organisational skills
Quick apply
Health Protection Practitioner
UK Health Security Agency —Fareham
- £33,422 - £48,117 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
3d

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compliance officer jobs near crookhorn, ham

Tenant Liaison Officer

Sureserve -
Portsmouth

Quick apply

Job details

£27,976 a year

Benefits

Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave
Car scheme

Qualifications

Driving Licence
Customer service
Microsoft Office
Administrative experience
Driving
Communication skills

Full job description

Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future

Role Overview:
Play a significant part in maintaining strong relationships with our clients and their residents, in the effort to ensure 100% across gas servicing. If you have impeccable attention to detail, excellent communication abilities, and a passion for customer service, we want to hear from you.

You will be required to cover a geographical area, (travel between tenant properties in the Portsmouth and surrounding areas) working with management, administrators and the client to ensure 100% compliance for annual gas services.

This will include using a variety of methods, including phone calls and home visits, to contact customers to arrange service appointments for hard to access properties.

Great interpersonal and customer service skills are required. You will work closely with the client and report back on a regular basis. Some work outside of normal hours may be required as is a full UK driving licence.

Key Responsibilities:

Schedule annual services in conjunction with the Client specific procedure
Where possible ensure that annual servicing referrals are kept to a minimum by means of, telephone communications, home visits & resident liaison, this may involve work outside of normal working hours
On a daily basis ensure escalation and completion of annual service visits are progressed as per the client specified processes
Contact residents when required to reschedule appointments
Produce reports from the Contract Management software to be used to ensure that properties meet the Servicing Procedure requirements
Produce accurate and timely reports to Clients and Management as and when required
Deal with resident complaints following the Company complaints procedure, providing management and the Client with written reports on remedial action required
Initiate and manage the Complaint / Incident Procedure in accordance with Company Policy. Arrange appointments with residents regarding complaints; ensure internal Management staff are kept up to date at all times
Liaise with residents for the rectification of any outstanding work or repair work, ensuring prompt rectification
Attend client meetings including Resident’s Meetings, Roadshows and Contract Review meetings
Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff in their development and training
Undertake such other duties, training and / or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job
Assist in establishing, collating and monitoring resident satisfaction level data.
Ensure compliance with all company standards, policies and procedures

Skills & Experience

Valid UK driving licence (essential)
Exceptional attention to detail and administrative skills
Strong multitasking abilities to handle tasks concurrently
Resilient and capable of working under pressure with a solution-oriented mindset
Excellent organisational abilities to prioritise and manage workload efficiently
Proficient Microsoft Office packages
Friendly and professional attitude in all interactions with team members and residents
Experience in customer service oriented roles
Effective communication skills, both written and verbal
Ability to maintain a high level of professionalism and confidentiality
A flexible and adaptable work ethic, ready to collaborate in a team setting

What we offer?

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

£27,976 per annum
Company vehicle and fuel card supplied
Uniform, PPE & mobile device supplied
Contributory pension scheme
Life assurance
20 days + Bank holidays (service based increasing holiday scheme)
Enhanced maternity, paternity, adoption leave and other family friendly policies
Sureserve Benefits Hub, accessing over 1000 retail discounts
Virtual GP service, available for employees and immediate family
Employee Assistance Programme (EAP)
Bike2Work Scheme
EV Car Scheme
Employee engagement events and “Employee Voice” programmes
Strong opportunities for career growth and development
“Sureserve Legends” – celebrating the fantastic ways in which our employees live our values

Committed to Diversity & Inclusion

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.

Reasonable Adjustments

As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact [email protected].

Pre Employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.

Work Location: Hybrid remote in Portsmouth (Hampshire, Hampshire, South East Region, South East Region)

Quick apply

Refine Your Search

compliance officer jobs in crookhorn, ham

Tenant Liaison Officer

Compliance Control Testing Officer - Waterlooville Hybrid

Examinations Officer

Administration Officer - Highways

Care Quality Compliance Officer

Customer Relations Officer

Quality Officer

Housing Officer

Maintenance Officer

Housing Regulation Officer Apprentice

HR and Compliance Officer

Sustainability Officer

Counter Fraud Officer

Telesales Compliance Officer

Procurement Manager -People

Programme Manager

Senior Relief Officer

Chief Petty Officer (Science)

Security Controller

Health Protection Practitioner

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