Liaison Work, Jobs in Crookhorn, Ham (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
10h
Customer Liaison Officer – Clean Water Framework
Cappagh Group of Companies —Havant
- From £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Conflict management
Quick apply
3d
Security & Vetting Support Officer
Portsmouth Water —Havant
- £36,223 - £40,120 a year
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Work Based Tutor
University of Portsmouth —Portsmouth
- £35,608 - £39,906 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
2d
Virtual School Education Liaison Officer
Hampshire County Council —Winchester
- £33,178 - £36,369 a year
- Temporary
- Hybrid work
- School
- Time management
1d
Land Rights Co-ordinator
Macvere Land Rights Ltd —Portsmouth
- £27,500 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- AutoCAD
- English
- Free parking
- Work from home
Quick apply
Project Coordinator – Marine Coordination
OEG Energy Group —Portsmouth
- Full-time
- Microsoft Office
- Analysis skills
- Travel
- Annual leave
9d
Library Co-ordinator
St Philip Howard Catholic School —Bognor Regis
- From £13.26 an hour
- Part-time
- English
- Working with children
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Operations Manager
Swan Medical Group —Liphook
- £38,000 - £44,500 a year
- Full-time
- Management
- In-person
- Leadership
Quick apply
3d
Apprentice Programme Coach & Team Leader
Iglu.com —Portsmouth
- Google Suite
- Microsoft Office
- Mentoring
1d
Speech & Language Therapy Administrator
University Hospitals Sussex NHS Foundation Trust —Chichester
- £25,760 - £27,476 a year
- Full-time
- Communication skills
21h
Trainee Contracts Manager (Roofing)
R&A Roofing Ltd —Waterlooville
- £30,000 - £40,000 a year
- Full-time
- Management
- Project management
- Construction
Quick apply
Pastoral Worker
University of Chichester (Multi) Academy Trust —Portsmouth
- £22,107 - £23,961 a year
- University
- In-person
- School
- Employee discount
- Sick pay
Quick apply
Medical Science Liaison I, Specialties(Northeast)
GeneDx —Portsmouth
- £150,000 - £165,000 a year
- Remote
- Doctoral degree
- Sales
- Public speaking
- Employee stock purchase plan
- Annual leave
3d
Regional Security Manager
Portsmouth Water —Havant
- £62,945 a year
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
1d
Facilities & Operations Assistant (Maternity Cover)
RNRMC —Portsmouth
- Up to £25,000 a year
- Full-time
- Hybrid work
- Front desk
- In-person
- Free parking
- Annual leave
Quick apply
6d
Account Handler
Gallagher —Chichester
- Customer service
- Communication skills
- Employee stock purchase plan
- Life insurance
10d
Student Liaison and Security Officer
Brockenhurst College —Brockenhurst
- £31,220 - £33,285 a year
- Full-time
- Childcare
- Communication skills
- Free parking
- Employee assistance programme
Secruity Controller
CMS2 —Portsmouth
- Full-time
- Microsoft Office
- Travel
- Organisational skills
Quick apply
8h
Cancer Centre Manager
University Hospital Southampton NHS Foundation Trust —Southampton
- £66,582 - £77,368 a year
- Full-time
- Time management
9d

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Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year
10 hours ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

liaison jobs in crookhorn, ham

Resident Liaison Officer - Social Housing

Customer Liaison Officer – Clean Water Framework

Security & Vetting Support Officer

Work Based Tutor

Virtual School Education Liaison Officer

Land Rights Co-ordinator

Project Coordinator – Marine Coordination

Library Co-ordinator

Operations Manager

Apprentice Programme Coach & Team Leader

Speech & Language Therapy Administrator

Trainee Contracts Manager (Roofing)

Pastoral Worker

Medical Science Liaison I, Specialties(Northeast)

Regional Security Manager

Facilities & Operations Assistant (Maternity Cover)

Account Handler

Student Liaison and Security Officer

Secruity Controller

Cancer Centre Manager

I want to receive the latest job alerts for liaison in crookhorn, ham

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