Customer technical support engineer Work, Jobs in Crossgates, Fif (with Salaries)

Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Analysis skills
- Software development
Customer Technical Support Engineer
Motorola Solutions —Edinburgh
- Full-time
- Hybrid work
- Travel
- Computer networking
- No travel
- Employee stock purchase plan
- Employee assistance programme
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IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Work from home
Quick apply
Project Engineer
Babcock International —Dunfermline
- Full-time
- Engineering
- Annual leave
Field Service Engineers Scotland
Tomra —Bathgate
- £35,000 - £40,000 a year
- Overtime
- Continuous improvement
- Power tools
- Hand tools
Quick apply
Graduate Device/Product Engineer
Semefab Limited —Glenrothes
- Full-time
- CAD
- Engineering
- Computer skills
- Life insurance
- Sick pay
Quick apply
13d
Extrusion Process Engineer
Oceaneering —Rosyth
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
3d
Service Engineer
T-SQUARED —Central Belt
- Full-time
- Engineering
- Maintenance
- HVAC
- Employee discount
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Quick apply
10d
Lift Service Engineer
Pickerings Lifts —Edinburgh
- £45,000 - £65,000 a year
- Overtime
- Customer service
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- Communication skills
- Free parking
- Annual leave
Quick apply
13d
IVVQ Engineer
Thales —Dunfermline
- Full-time
- Communication skills
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- Employee discount
ITS Support Engineer I, IT Services
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Computer Science
- English
- Analysis skills
6d
Commercial Gas Engineer
OCS Group —Edinburgh
- Overtime
- Remote
- Computer literacy
- Travel
- Referral programme
Quick apply
Validation Engineer
AliveDx —Penicuik
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Engineering
- Annual leave
Technical Engineer-2nd Line
Redsquid Communications —Glenrothes
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Automation Project Engineer
Edifice Automation and Smart Systems —Edinburgh
- £4,200 - £5,000 a month
- Full-time
- Programmable logic controllers
- In-person
- Sick pay
Quick apply
1d
Junior Software Engineer
PODFather —Edinburgh
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Maths
- Software development
- Communication skills
- Free parking
- Employee assistance programme
Security Services Engineer I (UK)
Corero —Edinburgh
- Weekend availability
- Hybrid work
- Scripting
- Annual leave
- Life insurance
Junior Project Engineer
M Group —Grangemouth
- £32,000 a year
- Overtime
- Engineering
- Travel
- Annual leave
- Employee assistance programme
3d
Technical Application Specialist
Lloyds Banking Group —Edinburgh
- £48,987 - £59,873 a year
- Full-time
- Hybrid work
- Scripting
- Agile
- Communication skills
14d
Quality Systems Engineer
Plexus —Livingston
- Computer literacy
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme

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customer technical support engineer jobs near crossgates, fif

Technical Support Engineer

Ingenico -
Dalgety Bay

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Job details

Qualifications

Technical troubleshooting
Engineering
Ticket management
Analysis skills
Software development
Customer support
Software architecture
Time management
Help desk

Full job description

Date: Aug 8, 2026

Company:Location:
Dalgety Bay, GB, KY11 9JU

#job-location.job-location-inline { display: inline; }

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

The role is to support our customers and 3rd party organisations integrate Ingenico payment solutions into their POS payment infrastructure through development, pilot and deployment stages. This will require having the requisite knowledge of Ingenico low level applications that control and manage API’s and payment applications (including EMV).

Your day-to-day responsibilities include:
Investigate and resolve technical issues reported by customers/integrators
Log and track the progress of each issue ensuring excellent communications with stakeholders
Work closely with regional and Group R&D to offer quick solutions
Lead customer support calls and meetings on technical issues and discussions
Preparation and loading of terminal software packages
Ensure loading tools are maintained to latest versions and standards
Occasional customer site visits to support and participate in technical investigations
Provide level 3 support for integration issues in production environment

Signs of success

Manage support requests in line with SLA’s
Deliver work on time and to a consistently high standard
Provide high first time fix rate on all resolved investigations
Maintain sound knowledge and understanding of Ingenico products and software architectures

Skills we can’t do without:
Microsoft Office skills required
Technical support experience in S/W, IT or other technology industry
Some software development experience i.e. C, C++, Java
Ability to communicate ideas in both technical and layman’s terms
Strong analytical and creative problem-solving skills
Effective time management of workload related tasks
Ability to work autonomously with little supervision

Skills we’d like:
HND level in suitable engineering discipline or above
Experience with C/C++, WinCE/Android Studio and WIN OS applications

Behaviour skills :
Strong interpersonal skills
Respectful and courteous towards others
Positive “can-do” attitude
Self-motivated and enthusiastic

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn

Apply Now

Refine Your Search

customer technical support engineer jobs in crossgates, fif

Technical Support Engineer

Customer Technical Support Engineer

IT Support Engineer

Project Engineer

Field Service Engineers Scotland

Graduate Device/Product Engineer

Extrusion Process Engineer

Service Engineer

Lift Service Engineer

IVVQ Engineer

ITS Support Engineer I, IT Services

Commercial Gas Engineer

Validation Engineer

Technical Engineer-2nd Line

Automation Project Engineer

Junior Software Engineer

Security Services Engineer I (UK)

Junior Project Engineer

Technical Application Specialist

Quality Systems Engineer

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