Customer experience coordinator Work, Jobs in Darlaston, Wmd (with Salaries)

Transport Coordinator
Darlaston Builders Merchants Limited —Walsall
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Quick apply
7d
Training Coordinator
EMR Group —Wednesbury
- Full-time
- Administrative experience
- Driving
- Organisational skills
- Annual leave
Quick apply
Transport Co-ordinator
EMR Group —Wednesbury
- Full-time
- Customer service
- IT
- Annual leave
Quick apply
Training Coordinator
EMR UK —Darlaston
- Administrative experience
- Driving
- Organisational skills
- Annual leave
Service Delivery Coordinator
RS Recovery Ltd —Tipton
- £28,023.86 - £37,050.00 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
Quick apply
10d
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Transport Co-ordinator
EMR UK —Darlaston
- Customer service
- IT
- Annual leave
Client Liaison & Customer Experience Coordinator
Prime Oak / Whitlock & Lowe —Wolverhampton
- £13.00 - £13.50 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
- Free parking
Quick apply
Sales Assistant
Quanternx Trucks LTD —Willenhall
- £24,420 - £27,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Free parking
Quick apply
Scheduling Coordinator
Individual Care Services —Studley
- Up to £27,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Phone etiquette
- Annual leave
- Work from home
Quick apply
10d
Bookings Coordinator
WORD360 Language Services —Birmingham
- £26,500 a year
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
Shipping Co-ordinator
Britannia Onsite Concrete —Bilston
- £33,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
Transport Co-ordinator
SAMEDAY TRANSPORT SERVICES LTD —Tipton
- £36,000 - £40,000 a year
- Full-time
- Microsoft Excel
- In-person
- Communication skills
- Free parking
Quick apply
2d
Ordering and Administration Coordinator
Just Blinds —Cannock
- £28,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
2d
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Enrolment Officer
Birmingham City University —Birmingham
- £35,331 - £39,002 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
3d
Assessment Coordinator
RICS —Birmingham
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
Stock Coordinator
implantcast UK —Aston
- £27,825 a year
- Full-time
- Anatomy knowledge
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
1d
Project Control Coordinator
nGeneration —Tipton
- £25,704 - £26,704 a year
- Full-time
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Logistics Coordinator
Moog Inc. —Wolverhampton
- Full-time
- Computer literacy
- Analysis skills
- In-person
- Free parking
- Annual leave
1d

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customer experience coordinator jobs near darlaston, wmd

Transport Coordinator

Darlaston Builders Merchants Limited -
Walsall

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
7 days ago

Benefits

Casual dress
Annual leave
Employee discount

Qualifications

Logistics
Microsoft Office
Analysis skills
Compliance management
Organisational skills
IT

Full job description

Company Overview

Darlaston Builders Merchants are one of the Midlands Leading Supplier of Building, Landscaping, Civil and DIY materials. We have four sister companies including BrickExpress, 4bathrooms, DBMcivils and GreyShire Homes. We operate a total of 6 branches around the midlands including Birmingham and the Black Country and employ around 90 employees.

Our well-earned reputation and the 40+-year establishment in the trade allows us to provide the best customer service possible, including high quality materials at very competitive prices.

The company is looking for a Transport Coordinator who supports the day‑to‑day running of the transport function, ensuring transport compliance, deliveries are planned efficiently, and drivers receive accurate information to operate safely and professionally. They report into the Transport Supervisor and be based at our depot in Walsall.

The role is central to maintaining excellent customer service, supporting branch operations, and upholding high standards within a busy builders’ merchant environment. When the Transport Supervisor is on annual leave or otherwise absent, the Transport Coordinator will take responsibility for the transport function, ensuring continuity of operations and acting as the first point of contact for drivers, branches, and customers.

Key Responsibilities

Transport compliance — Support with vehicle checks, defect reporting, MOT scheduling, insurance documentation, and adherence to legal obligations (including tachographs and safe loading).
Driver coordination — Brief drivers at the start of each shift, issue delivery notes, and ensure they have accurate instructions and safe working information.
Customer communication — Provide delivery updates, manage queries, resolve issues, and maintain a professional standard of service.
System and paperwork accuracy — Maintain delivery records, update transport management systems, process PODs, and ensure documentation is complete and accurate.
Issue resolution — Support with failed deliveries, delays, vehicle defects, and customer complaints, escalating where required.
Coordination with branches — Work closely with yard teams, sales desks, and warehouse staff to ensure goods are ready, loaded safely, and dispatched on time.
Health & Safety support — Promote safe working practices, ensure drivers follow site rules, and report incidents or near misses promptly.
Acting-up responsibilities — Take responsibility for the transport function during periods of annual leave or absence of the Transport Supervisor, ensuring continuity, decision‑making, and operational oversight.

Skills & Experience

Transport or logistics experience within a fast‑paced operational environment (builders’ merchants experience desirable).
Strong organisational skills with the ability to prioritise and manage multiple tasks.
Confident communicator able to work with drivers, customers, and internal teams.
Good IT skills, including transport systems, compliance tools, and Microsoft Office.
Understanding of vehicle compliance, safe loading, and transport regulations (training can be provided).
Ability to remain calm under pressure and make practical decisions, including when acting up in the Supervisor’s absence.

Personal Attributes

Proactive and solutions‑focused, with a hands‑on approach.
Team‑oriented, supporting the Transport Supervisor and wider branch operations.
Customer‑focused, ensuring deliveries are accurate, timely, and professional.
Attention to detail, especially with paperwork, compliance, and scheduling.
Safety‑minded, promoting a culture of responsibility and care.
Reliable and confident, able to step up and lead transport activity when required.

Hours of Work: Monday to Friday 7 30 – 5 00pm with alternate Saturdays.

Join us at Darlaston Builders Merchants and be part of a thriving team dedicated to building success together. If you are ready to steer your career forward, we welcome your application!'

Pay: £27,000.00-£30,000.00 per year

Benefits:

Casual dress
Employee discount

Experience:

transport or logistics: 2 years (required)
Compliance management: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in darlaston, wmd

Transport Coordinator

Training Coordinator

Transport Co-ordinator

Training Coordinator

Service Delivery Coordinator

Customer Care Coordinator

Transport Co-ordinator

Client Liaison & Customer Experience Coordinator

Sales Assistant

Scheduling Coordinator

Bookings Coordinator

Shipping Co-ordinator

Transport Co-ordinator

Ordering and Administration Coordinator

Field Service Coordinator

Enrolment Officer

Assessment Coordinator

Stock Coordinator

Project Control Coordinator

Logistics Coordinator

I want to receive the latest job alerts for customer experience coordinator in darlaston, wmd

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