Service manager Work, Jobs in Darvel, Eay (with Salaries)

Service Delivery Manager
HCLTech —Glasgow
- English
- Master's degree
- Team management
7d
Team Manager - Glasgow (Family Wellbeing Service)
Includem —Glasgow
- £38,354 a year
- Weekend availability
- Management
- English
- In-person
- Store discount
- Annual leave
Quick apply
General Admin Assistant (External)
Scottish Prison Service —Kilmarnock
- £28,777 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Senior Business Development Manager - Production Kitchen
Reynolds Food Group —Kilmarnock
- Remote
- Hospitality
- Sales
- Marketing
Quick apply
Operations Manager
EMR Group —Kilmarnock
- Full-time
- Project management
- IT
- Annual leave
Quick apply
Assistant Service Manager
Invercare —South Lanarkshire
- £29,725.80 a year
- Weekend availability
- Management
- Supervising experience
- Organisational skills
- Annual leave
Quick apply
11d
Fraud Officer Ayr and Kilmarnock
Department for Work and Pensions —Ayr
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
12d
Community Young Person and Family Support Worker
Includem —Glasgow
- From £29,166 a year
- Full-time
- Experience working with children
- Bachelor's degree
- Travel
- Employee discount
- Life insurance
Quick apply
10d
Graduate Level Marketing Executive (Content, Digital, Events & Sales)
Devotion Weddings —Kilmarnock
- £26,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Marketing
- Social media management
- Communication skills
- Free parking
- Flexitime
Quick apply
3d
Playground & Play Area Inspector
Play Services Scotland —Glasgow
- £25,500 - £40,000 a year
- Weekend availability
- Childcare
- Engineering
- Bachelor's degree
Quick apply
12d
Field Operations Manager
Resolvecall —Paisley
- £41,500 a year
- Full-time
- Management
- Continuous improvement
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Recruitment Coordinator
RAD Hotel Group —Cumnock
- Full-time
- Hospitality
- Hotel
- Administrative experience
- Employee discount
Quick apply
13d
G3 Property Adviser
South Lanarkshire Council —South Lanarkshire
- £40,804 - £41,698 a year
- Full-time
- Customer service
- Military
- English
- Annual leave
- Employee assistance programme
13d
Service Manager
Invercare —Ayrshire
- From £33,573.80 a year
- Full-time
- In-person
- Paid training
- Annual leave
Quick apply
3d
Graduate Management Trainee - Ayr
Enterprise Mobility —Ayr
- Full-time
- Sales
- Customer service
- Bachelor's degree
Financial Investigator
HM Revenue and Customs —Gartcosh
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
13d
New Business Administrator
Ross and Liddell Ltd —Glasgow
- 8 hour shift
- Hybrid work
- CRM software
- Salesforce
- Analysis skills
- Annual leave
Quick apply
Voi Bikes - Edinburgh/Glasgow Shuttle Driver (Glasgow Start) [Night Shift]
Velogik UK —Glasgow
- £13.45 an hour
- Full-time
- Maintenance
- English
- Driving
- Employee assistance programme
Quick apply
Operations Manager
EMR UK —Kilmarnock
- Project management
- IT
- Annual leave
Service Co-ordinator – Community Services & Distress Brief Intervention (DBI)
RAMH —East Renfrewshire
- £28,501.20 - £31,649.80 a year
- Full-time
- Management
- Supervising experience
- Leadership
- Health & wellbeing programme
- Employee discount
Quick apply
10d

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service manager jobs near darvel, eay

Service Delivery Manager

HCLTech -
Glasgow

Apply Now

Job details

7 days ago

Qualifications

Incident management
CISSP
English
Information security
Master's degree
CISM
Firewall
DHCP
Team management
IDS
DNS
Business

Full job description

City of Glasgow, Scotland
Job Summary

The Cyber Security Fusion Center (CSFC) is responsible to provide Security Device Management, Information Security Advisory, Information Security Monitoring and advanced Information Security Services. The responsibility of CSFC also includes but is not restricted to ensure that the customer’s network & Data are able to address the requirement of maintaining a robust Information Security environment for the customer.

The CSF C offers these services in a Shared Services Model and provides for the responsibilities by leveraging a Shared Pool of expert resources in the different areas / technologies of Information Security Solutions and corresponding security Tools infrastructure such as SIEM.

This exciting role is to work as CSFC Operations / Service Manager for multiple customers, ensure the delivery of the services as per the agreed SLAs, provide the necessary guidance for the team during critical situations as well as improve the delivery efficiency of the team.

Attention to detail, ability to drive highly diverse teams is critical.

Key Responsibilities

Manage the day-to-day working of the CSFC Operations for the different customers.

Organizational Functions:
1. Delivery of the operations of CSFC are as per the agreed SLAs and expectations from the customer.

2. Identify the in-efficiencies in the Operations and identify potential solutions to improve efficiency.

3. Own and drive improvements in the areas of Operations, technology, Advisory and customer satisfaction.

Core Functions:
1. Regular reporting on the state of the customer delivery.

2. Maintain KPIs for the teams and report on Service Improvement Areas to senior management

3. Identify risks and maintain compliance with submission of client facing reports

Skill Requirements

Timeliness in Phone and Email responses.
Quality and effectiveness in communication and engagement with stakeholders.
Personal Priority and time management.
Low / Zero Escalation from the customers
Maintain low Attrition
Driving Innovation to improve Service standards & Quality.

Other Requirements

P5 – Proficiency Level

Understanding of the different security technologies,

Experience in deploying, configuring and troubleshooting of

1. Firewalls (Checkpoint, Cisco etc.),

2. IDS / IPS, (Network and Host),

3. Anti-Virus,

4. URL Filtering,

5. Multi-factor Authentication,

6. Privilege Access Management

7. Integration of the above technologies with different systems.

Experience in different Information Security Processes.

1. Security Change Management

2. Rule Base Reviews & Optimization

3. Security Incident Management (Standard & Critical)

Understanding of different Security Architectures.

P4 – Proficiency Level

Understanding the different connection protocols.

Experience in different reporting requirements prevalent in the information security monitoring and management space.

Experience in different compliance standards.

ISO 27001, SOX, SSAE16, etc.
Process, Criticality
Evidences

P3 – Proficiency Level

Understanding of the different monitoring systems for server, Network.

P2 – Proficiency Level

Understanding of the major business applications.

Understanding of common Infrastructure applications such as DNS, Proxy, DHCP, Messaging, Mailing, Storage, Network, Backup.

Good command of the English language, with excellent written and verbal skills.

Proactive in communication and appropriate selection of audience according to topic.

Highly organized and capable of tracking a variety of tasks to closure.

Good time management principles and effective in prioritizing workloads.

Works collaboratively with other teams and builds positive working relationships

Able to learn quickly and apply common sense to new situations, but understand when it is appropriate to engage others for advice

Open and transparent style and approach when working with others

Places a significant level of importance on personal & team development and understanding then improving upon weakness

Accepting of feedback from managers, peers, and clients in regards to work performance

Utilizes a goal-oriented approach, which drives self-improvement both personally, professionally and drives the teams.

Takes the initiative to work on tasks outside of his or her immediate scope of responsibility, and encourages others to do so.

Minimum overall experience of 15 years

Minimum of 10 years ’ experience in Information Security
Minimum of 4 years ’ experience in running a Security Operations Center for a large organization. Preferable experience in running Security Operations Center providing services to Multiple customers.

Minimum experience in managing a team of 100+ team-members.

Required (atleast one )CISSP, CISA, CISM,

Required (atleast two) OEM certifications.

Preferably Graduate with Science/Engg

Preferable with an MBA

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Refine Your Search

service manager jobs in darvel, eay

Service Delivery Manager

Team Manager - Glasgow (Family Wellbeing Service)

General Admin Assistant (External)

Senior Business Development Manager - Production Kitchen

Operations Manager

Assistant Service Manager

Fraud Officer Ayr and Kilmarnock

Community Young Person and Family Support Worker

Graduate Level Marketing Executive (Content, Digital, Events & Sales)

Playground & Play Area Inspector

Field Operations Manager

Recruitment Coordinator

G3 Property Adviser

Service Manager

Graduate Management Trainee - Ayr

Financial Investigator

New Business Administrator

Voi Bikes - Edinburgh/Glasgow Shuttle Driver (Glasgow Start) [Night Shift]

Operations Manager

Service Co-ordinator – Community Services & Distress Brief Intervention (DBI)

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