Customer specialist Work, Jobs in Deeping St James, Lin (with Salaries)

Customer Service Specialist
Trade Mastermind Limited —Peterborough
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
1d
Customer Service Assistant
Dental Direct UK Ltd —Huntingdon
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
8h
Customer Assistant
Lidl —Peterborough
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
23h
HR Advisor - Health and Social Care
Glenholme Healthcare Ltd —Peterborough
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
Quick apply
Retail Assistant
Medirest —Peterborough
- £12.92 an hour
- Weekends only
- Hotel
- Communication skills
Account Manager and Onboarding Specialist
BCA —Corby
- £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Technical Assistant
Fountain Foods Limited —Wisbech
- Part-time
- Driving
- In-person
- Free parking
Quick apply
5d
Internal Sales Assisant
BSS —Peterborough
- Full-time
- Sales
- Customer service
- Computer skills
12d
Customer Operations Administrator
Bank of Ireland —Huntingdon
- Full-time
- Hybrid work
- Microsoft Excel
- Contracts
- Financial services
- Annual leave
- Employee assistance programme
6d
Outdoor & Large Scale (Commercial Events Manager)
Anglian Water Services Ltd —Oakham
- From £47,000 a year
- Full-time
- Annual leave
Sales Assistant
Topps Tiles —Stamford
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
- No experience needed
- Employee discount
Service Advisor
LRS car and light commercial specialists —Boston
- Full-time
- Customer service
- In-person
- Cash handling
Quick apply
5d
Retentions Executive
Hometree (Cover) - Customer Operations —Peterborough
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Employee discount
Quick apply
4d
Parts Assistant
The Vella Group —Peterborough
- £29,724.50 a year
- Full-time
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
Disrepair Co-ordinator
Cross Keys Homes —Peterborough
- £30,989 - £32,620 a year
- Full-time
- Remote
- IT
- Communication skills
Barista
Medirest —Peterborough
- £12.92 an hour
- Part-time
- Customer service
- Hotel
Product Specialist
Bakkavor —Spalding
- Hybrid work
- Software development
- Agile
- IT
- Employee discount
- Life insurance
20h
Channel Development Manager
Evolving Networks Ltd —Peterborough
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
1d
Claims Advisor
General & Medical —Peterborough
- £25,000 - £27,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Mobile bin cleaning specialist
WashABin ltd —Peterborough
- £12.71 - £12.81 an hour
- Part-time
- Customer service
- English
- Communication skills
- Flexible schedule
Quick apply
8d

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Customer Service Specialist

Trade Mastermind Limited -
Peterborough

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
1 day ago

Benefits

Free parking
Annual leave
Company pension
Company events
On-site parking

Qualifications

CRM software
Sales
Customer service
Customer support
Account management
Communication skills

Full job description

Join the UK's No.1 Business Coaching Platform for Trades & Construction Business Owners

Trade Mastermind, founded by entrepreneur Joseph Valente, is on a mission to help construction and trade business owners scale their businesses, increase profitability, and achieve long-term success. As one of the UK's fastest-growing coaching and education companies, we pride ourselves on delivering exceptional results and outstanding customer experiences.

We are looking for a Customer Service Specialist who is passionate about helping people, building strong client relationships, and ensuring every customer receives a world-class experience from onboarding through to ongoing support.

If you're energetic, personable, organised, and thrive in a fast-paced environment, we'd love to hear from you.

The Role

As a Customer Service Specialist, you will be the first point of contact for our clients, supporting them throughout their journey with Trade Mastermind. You'll play a key role in onboarding new customers, maintaining engagement, resolving enquiries, supporting retention activities, and ensuring every client receives exceptional service.

Key ResponsibilitiesCustomer Onboarding & Support

Deliver a warm and professional welcome to all new clients.
Guide customers through onboarding and introduce them to Trade Mastermind's products, services, and processes.
Provide exceptional customer support via telephone, email, WhatsApp, and other communication channels.
Resolve customer enquiries efficiently, professionally, and empathetically.

Client Relationship Management

Build and maintain strong relationships with customers.
Conduct attendance, engagement, and check-in calls to maximise participation in events, coaching sessions, and appointments.
Proactively identify customer needs and provide appropriate guidance and support.
Support long-term customer success and retention.

Account Management & Retention

Assist the Head of Key Account Management in managing customer accounts.
Monitor customer engagement and identify clients at risk of disengaging or cancelling.
Take proactive action to improve customer satisfaction and retention.
Ensure timely follow-ups and personalised customer support.

Credit Control & Payment Support

Contact customers regarding outstanding balances and payment arrangements.
Assist with Premium Credit agreements, including documentation and customer communications.
Support approved payment plans and maintain accurate records.
Handle sensitive financial conversations professionally while preserving strong customer relationships.

Administration & Case Management

Maintain accurate customer records and CRM updates.
Log all customer communications and interactions.
Ensure customer information remains accurate and compliant.

Collaboration & Continuous Improvement

Work closely with Customer Operations, Finance, Sales, Events, Credit Control, and Delivery teams.
Contribute ideas to improve customer experience and operational efficiency.
Meet departmental KPIs, service standards, and response time targets.

What We're Looking For Essential Skills & Experience

Excellent customer service and relationship-building skills.
Strong verbal and written communication skills.
Highly organised with strong attention to detail.
Ability to manage multiple tasks and customer accounts simultaneously.
A proactive approach with excellent problem-solving abilities.
Professional, empathetic, and customer-focused mindset.
Experience working in a customer-facing environment.

Desirable Experience

Experience in customer service, account management, client success, or customer support.
Experience within sales, retention, collections, or finance administration.
Knowledge of CRM systems.
Experience in a coaching, training, events, or service-based business.

What We Offer

Competitive salary of £30,000 – £35,000 per annum
Company pension scheme
Career development and sponsored qualifications
Full equipment provided
Health & wellbeing programme
Regular company events and team socials
Free on-site parking
20 days annual leave plus bank holidays
Birthday off
Access to our brand-new 20,000 sq. ft. Trade Mastermind University HQ
Supportive, ambitious, and high-performing team environment

Why Join Trade Mastermind?

At Trade Mastermind, we don't just support our clients-we help transform businesses and lives. You'll be joining a passionate team dedicated to delivering exceptional customer experiences while making a real difference to the success of trade and construction business owners across the UK.

If you're ready to take the next step in your customer service career and join an industry-leading company, apply today.

Pay: £30,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer specialist jobs in deeping st james, lin

Customer Service Specialist

Customer Service Assistant

Customer Assistant

HR Advisor - Health and Social Care

Retail Assistant

Account Manager and Onboarding Specialist

Technical Assistant

Internal Sales Assisant

Customer Operations Administrator

Outdoor & Large Scale (Commercial Events Manager)

Sales Assistant

Service Advisor

Retentions Executive

Parts Assistant

Disrepair Co-ordinator

Barista

Product Specialist

Channel Development Manager

Claims Advisor

Mobile bin cleaning specialist

I want to receive the latest job alerts for customer specialist in deeping st james, lin

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