Customer experience coordinator Work, Jobs in Derby, Dby (with Salaries)

Training Coordinator
CEVALogistics —Derby
- Full-time
- In-person
- Annual leave
- Employee discount
Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)
Gratton Construction Limited —Derby
- £27,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Sick pay
Quick apply
6d
Planning Coordinator
CEVALogistics —Derby
- Full-time
- Continuous improvement
- Annual leave
- Employee discount
Systems & Reporting Coordinator
CEVALogistics —Derby
- Full-time
- Annual leave
- Employee discount
Admin Coordinator
CEVALogistics —Burton-On-Trent
- £27,539.20 a year
- Full-time
- Microsoft Office
- Data entry
- Annual leave
- Employee discount
Warehouse Coordinator
CEVALogistics —Derby
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
14h
Traffic Management Support Coordinator
Go Traffic Management —Derby
- £33,046 a year
Quick apply
Shared Lives Co-ordinator
Derby City Council —Derby
- £20,602 - £36,363 a year
- Part-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
2d
Customer Service
MT Cleaning Services EMD Ltd —City of Derby
- £12.70 - £15.00 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Free parking
- Paid training
Quick apply
2d
Customer Service Coordinator (Sales Administrator)
DS Smith —Belper
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee assistance programme
- Employee discount
Club Coordinator
BMW Car Club GB Ltd —Derby
- Temporary
- Customer service
- Administrative experience
- Organisational skills
- Work from home
Quick apply
3d
Streetworks Coordinator
Network Plus —Derby
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
8d
Service Transformation Coordinator
Cromwell Group —Derby
- Full-time
- Data analysis skills
- IT
- Power tools
Communications Coordinator
NHS Supply Chain —Nottingham
- £29,316 - £32,573 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Life insurance
7d
Scheduling Coordinator
Barron McCann —Derby
- From £28,500 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Free parking
Quick apply
Booking Controller / Booking Coordinator £30k–£38k
Castle Garage (Ashby) LTD —Ashby-De-La-Zouch
- £30,000 - £38,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Free parking
- Employee discount
Quick apply
7d
Property & Facilities Service Coordinator
Molson Coors Brewing Company —Burton-On-Trent
- Microsoft Office
- Organisational skills
- Communication skills
Administrator
Network Plus —Alfreton
- £28,600 a year
Quick apply
Final Mile Delivery Coordinator
HelloFresh —Derby
- Day shift
- Data analysis skills
- SQL
- Analysis skills
- Employee assistance programme
- Gym membership
Quick apply
Data Coordinator and Analyst
Balfour Beatty —Derby
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Annual leave
3h

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customer experience coordinator jobs near derby, dby

Training Coordinator

CEVALogistics -
Derby

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount

Full job description

581246

Derby, GB

Training Coordinator

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

CEVA Logistics has been awarded a major new contract with a high-profile client, marking an exciting phase of growth for the business expanding on our ecommerce offering. This is a new build implementation offering exciting opportunities across contract logistics. As a result, we are looking for a Training Coordinator to support in the delivery, coordination and control of all training activities on shift at our new Derby site.

In this role you will report into the Training Manager and work closely with operations, ensuring colleagues are onboarded, trained, assessed and compliant following company, client and statutory requirements. You will play a key part in maintaining training standards, skills coverage, safety compliance and operational readiness on your assigned shift.

This is a hands-on, onsite role suited to someone confident in working in a fast-paced, operational environment. We currently have two shifts available; however, flexibility will be required:

Sunday to Thursday, 8:30am-5:30pm
Tuesday to Saturday, 8:30am-5:30pm

WHAT ARE YOU GOING TO DO?

Reporting into the on-site Training Manager, you will take key responsibilities for the:

Coordinate and deliver shift-based onboarding and inductions for new starters, including agency colleagues
Ensure mandatory training, assessments and sign‑offs are completed prior to operational deployment
Act as the first point of contact for new starters during their initial training period
Organise and schedule training activity in line with operational requirements and labour plans
Maintain accurate training records, certifications and attendance logs
Update and control skills matrices to ensure visibility of trained and competent colleagues
Coordinate cross‑training activity to support labour flexibility and skills coverage
Highlight skills gaps, compliance risks or training issues to operations and the Training Manager
Deliver and support training against approved work instructions and standard work
Reinforce correct process adherence across the operation in partnership with operational teams
Coordinate MHE training activity on shift and support certification compliance tracking in conjunction with on-site MHE trainers
Monitor training completion and basic performance of agency colleagues
Support audit readiness by preparing training evidence for internal and customer audits
Escalate any non‑compliance or expired training risks promptly and professionally to senior management.
Support the Training Manager with any additional tasks as and when required

WHAT ARE WE LOOKING FOR?

To be successful in your application you will have experience of working in a warehousing or operational environment, with proven experience of supporting and delivering operational training and onboarding. You will have a strong attention to detail with the ability to maintain accurate training records and data and comfortable working to standards, compliance requirements and audit expectations.

It goes without saying that you will be a natural communicator confident in engaging with operational teams and comfortable facilitating training to diverse internal groups and new starters. You will be a problem solver, someone who is well organised and able to manage multiple priorities across a live operational environment.

Desirable skills:
Proven experience of working in an ecommerce environment
Hold a qualification or certification in training, coaching or learning support
Exposure to MHE, compliance or safety critical training environments
Familiar with skills matrices, training trackers or learning management systems
Experienced in supporting agency labour and onboarding volumes

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. IND2

Apply Now

Refine Your Search

customer experience coordinator jobs in derby, dby

Training Coordinator

Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)

Planning Coordinator

Systems & Reporting Coordinator

Admin Coordinator

Warehouse Coordinator

Traffic Management Support Coordinator

Shared Lives Co-ordinator

Customer Service

Customer Service Coordinator (Sales Administrator)

Club Coordinator

Streetworks Coordinator

Service Transformation Coordinator

Communications Coordinator

Scheduling Coordinator

Booking Controller / Booking Coordinator £30k–£38k

Property & Facilities Service Coordinator

Administrator

Final Mile Delivery Coordinator

Data Coordinator and Analyst

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