Patient access occupations Work, Jobs in Disley, Chs (with Salaries)

Optical Assistant - Customer Care Office Based
Eyecare Oncall —Manchester
- £27,539.20 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
Quick apply
Patient Access Officer
HCA Healthcare UK —Wilmslow
- £27,105 a year
- Full-time
- Customer service
- Computer literacy
- Patient care
- Employee discount
13d
Treatment Coordinator
Holly House Dental Practice —Stockport
- £13 - £15 an hour
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
12h
Inpatient Booking Clerk
East Cheshire NHS Trust —Macclesfield
- £25,760 - £27,476 a year
- Full-time
- Computer literacy
- Medical terminology
- Communication skills
5d
Customer Service Call Centre Agent
MAC Dental —Macclesfield
- £13 - £15 an hour
- Part-time
- Customer service
- English
- Data entry
- Free parking
Quick apply
Patient Administrator
Circle Health Group —Bolton
- £24,947 a year
- Full-time
- Hospital
- Employee discount
- Life insurance
Dental Receptionist
Stockport Implant Centre —Stockport
- £13 - £16 an hour
- 8 hour shift
- Customer service
- IT
- In-person
- Free parking
- Sick pay
Quick apply
1d
Band 6 Discharge Coordinator
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- £39,959 - £48,117 a year
- Full-time
- Organisational skills
- Acute care experience
- Care plans
9d
Chiropractic Assistant
Ancoats chiropractic clinic —Manchester
- £12.21 - £14.00 an hour
- Part-time
- Anatomy knowledge
- Bachelor's degree
- Patient care
- Health & wellbeing programme
- Flexitime
Quick apply
Front of House
Paddock Dental Centre —Wilmslow
- £24,776 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
Quick apply
Clinic Receptionist
UKSKIN —Hale Barns
- £26,750 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Employee discount
- Referral programme
Quick apply
Administrator
Manchester University NHS Foundation Trust —Manchester
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- University
- Organisational skills
1d
Senior Patient Access Officer
HCA Healthcare UK —Wilmslow
- £29,069 a year
- Full-time
- Supervising experience
- IT
- Medical terminology
- Employee discount
5d
Receptionist / Front of House Administrator
ProSport Physiotherapy Huddersfield —Huddersfield
- £24,784.50 - £26,000.00 a year
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
2 posts - Support Secretary & Community Administration Support
East Cheshire NHS Trust —Macclesfield
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- IT
- Typing
1d
Care Co-Ordinator
Vision Care Services —Huddersfield
- £29,900 a year
- Weekend availability
- Computer literacy
- In-person
- Care plans
Quick apply
2d
Customer Contact Centre Advisor (Sales)
Transform Medical Services —Manchester
- From £12.71 an hour
- Part-time
- Sales
- Customer service
- Data entry
- Free parking
- Employee discount
Quick apply
Medical Administrative Assistant
Summerhill Health —Ashley
- £12.71 - £14.50 an hour
- Part-time
- GP surgery experience
- In-person
- Medical terminology
Quick apply
8d
Administrator
North Staffs Mind —Stoke-on-Trent
- £24,454 a year
- Part-time
- Microsoft Outlook
- Administrative experience
- Computer skills
- Free parking
- Annual leave
Quick apply
1d
Ward Administrator
Spire Healthcare —Macclesfield
- £12.76 an hour
- Part-time
- Computer literacy
- Administrative experience
- Communication skills
- Free parking
- Annual leave
14d

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Optical Assistant - Customer Care Office Based

Eyecare Oncall -
Manchester

Quick apply

Job details

Permanent | Full-time
£27,539.20 a year

Benefits

Company events
Employee discount
On-site parking

Qualifications

Optical experience
Care home
Administrative experience
Organisational skills
Communication skills
Time management
Office experience

Full job description

Customer Care Administrator

The purpose of the Customer Care Administrator is to ensure that every touchpoint of the customer journey is delivered seamlessly ensuring exceptional customer service. This includes resolving enquiries and ensuring customer satisfaction.

This role demands excellent communication skills, strong problem-solving abilities, attention to detail, and a customer-centric attitude. The Customer Care Administrator is also responsible for accurate data collection and input across multiple systems.

As Customer Care Administrator, your primary responsibilities will include:

Respond to customer enquiries via phone, email, and chat promptly and professionally to ensure high quality customer service.
Efficiently and effectively resolve customer issues and complaints, escalating to the appropriate department or person as needed to maintain high levels of customer satisfaction.
Ensure patient lists are updated, and customer happiness surveys are carried out accurately and promptly in line with monthly targets.
Assure all confirmed clinics remain at the minimum quantity levels at all times.
Carry out Optical data checks and process orders, identifying and rectifying any errors to ensure accurate data collection, input, and monitoring.
Submit claims to the NHS in a timely manner to make sure payment is received promptly and accurately.
Maintain customer records and update home account information to ensure our data is continuously correct.
Carry out inductions to confirm new customers are onboarded effectively.
Manage time effectively to ensure individual performance and targets are met.
Communicate with Care Home Managers and staff to book and confirm visits, ensuring accurate data verification for optimal service delivery.
Complete all connecting administrative tasks accurately to ensure clinics run smoothly.
Follow up with customers and Care Home Managers to ensure their issues are resolved and continue to provide a high quality service they are happy with.
Provide accurate information about our products and services, continuously acting as a positive ambassador for the company.

Skills required:

Previous experience in a care home setting is a plus

At least 4 years of optical experience required

Strong organizational and time management skills

Excellent interpersonal skills

Enthusiastic and proactive attitude

Hours and Location:

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Benefits

No weekend or evening work

28 days of holidays, including bank holidays

An additional paid day off for your birthday

Annual free eye test and discounted glasses for you and a family member

Job Details

Full-time, Permanent

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Salary: £27,539.20

Ready to elevate your career and make a difference? Apply now to join our team as an Optical Assistant

Job Types: Full-time, Permanent

Pay: £27,539.20 per year

Benefits:

Company events
Employee discount
On-site parking

Experience:

Optical: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in disley, chs

Optical Assistant - Customer Care Office Based

Patient Access Officer

Treatment Coordinator

Inpatient Booking Clerk

Customer Service Call Centre Agent

Patient Administrator

Dental Receptionist

Band 6 Discharge Coordinator

Chiropractic Assistant

Front of House

Clinic Receptionist

Administrator

Senior Patient Access Officer

Receptionist / Front of House Administrator

2 posts - Support Secretary & Community Administration Support

Care Co-Ordinator

Customer Contact Centre Advisor (Sales)

Medical Administrative Assistant

Administrator

Ward Administrator

I want to receive the latest job alerts for patient access occupations in disley, chs

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