Client services manager Work, Jobs in Dorking, Sry (with Salaries)

Global Account Manager
The Gresham Group —London
- CRM software
- Analysis skills
- Presentation skills
Customer Relationship Manager
HERD GROUP —Addlestone
- Full-time
- Microsoft Word
- CRM software
- Analysis skills
- Free parking
- Employee stock ownership plan
Quick apply
Inside Sales Account Manager
PGH Pest Control & Prevention —Gomshall
- Up to £40,000 a year
- Monday to Friday
- CRM software
- Customer service
- Salesforce
- Free parking
- Employee discount
Quick apply
Account Manager
Sourcify Global —London
- £100,000 - £120,000 a year
- Full-time
- Business development
- Communication skills
- Free parking
- Work from home
Quick apply
Account Manager
Bookedit —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Business development
- Leadership
- Work from home
Quick apply
7d
Event Sales Manager
Seasoned Venues —Guildford
- £35,000 a year
- Full-time
- CRM software
- Business development
- Travel
- Employee discount
Quick apply
5d
Head of Project Management
equator —London
- From £80,000 a year
- Employee assistance programme
- Gym membership
6d
Partner Success Manager, UK
Actionstep —London
- £65,000 - £75,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Analytics
- Life insurance
Quick apply
9d
Executive Assistant to CEO / Office Manager
Healthxchange —London
- Microsoft Powerpoint
- Microsoft Outlook
- Research
- Annual leave
- Employee discount
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Redhill
- £3,800 a month
- Full-time
- Sales
Quick apply
Strategic Partnership Manager
Garic Ltd —South West London
- £53,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Health & wellbeing programme
- Employee discount
Quick apply
9d
Front of House Manager
BidvestNoonan —London
- £45,000 a year
- Full-time
- Customer service
- Hotel
- Continuous improvement
Quick apply
6d
Customer Experience Manager
Centre for Effective Dispute Resolution —London
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Data analysis skills
- Life insurance
Quick apply
5d
Founding Account Manager
MLabs —London
- £100,000 - £180,000 a year
- Full-time
- In-person
Quick apply
On-Site Client Account Executive
Matrix —London
- £29,500 - £30,680 a year
- Full-time
- Hybrid work
- CRM software
- Recruiting
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Business Development Manager
Optimal Group —London
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
- Profit sharing
- Annual leave
Quick apply
Client Services Associate Project Manager Packaging
Thermo Fisher Scientific —Horsham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
10d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Redhill
- £3,800 a month
- Full-time
Quick apply
Enterprise Customer Success Manager
Didomi —London
- £65,000 - £75,000 a year
- Hybrid work
- Analysis skills
- Presentation skills
- AI
Quick apply
Corporate Gifting Account Manager - Corporate Gifting Concierge
36&5 Limited —Beckenham
- £15 - £17 an hour
- Overtime
- CRM software
- Microsoft Office
- In-person
- Free parking
Quick apply
6d

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client services manager jobs near dorking, sry

Global Account Manager

The Gresham Group -
London

Apply Now

Job details

Permanent

Qualifications

CRM software
Account-based growth strategy development
Client engagement
Stakeholder liaison
Internal department liaison
Analysis skills
Presentation skills
Partnership building
Contract renewal support
Customer renewal management
Churn prevention
Relationship management
Account management
Communication skills

Full job description

The Global Account Manager (London) owns and grows Greshamâ€™s Prime EDM client relationships across the UK and EMEA, acting as the primary commercial point of contact for a portfolio of 26 enterprise accounts spanning banks, investment managers and corporates.

This role directly protects and expands Greshamâ€™s recurring revenue base, ensuring clients renew with confidence, adopt new functionality, and see Gresham as a long-term strategic partner rather than a vendor â€” working hand in hand with Product, Professional Services and Customer Success to do it.

Key Responsibilities

Own the end-to-end commercial relationship for a 26-account Prime EDM portfolio, acting as the trusted senior point of contact for renewals, expansion and escalation.
Build and execute account growth plans that identify cross-sell and upsell opportunities across the wider Gresham product suite, in partnership with Product and Sales.
Lead commercial negotiations and manage the renewal cycle across the full portfolio, protecting and growing recurring revenue and minimising churn risk.
Partner closely with Customer Success and Professional Services to ensure clients are adopting product functionality and realising measurable value from their Gresham investment.
Act as the clientâ€™s internal advocate, feeding market and account intelligence back into Product and Leadership to help shape roadmap and go-to-market priorities.
Maintain accurate account plans, pipeline and forecast data, providing regular reporting on portfolio health directly to the CEO.

Essential Skills & Experience

Proven experience in a Global Account Manager, Key Account Manager or senior Client Relationship role, ideally managing enterprise accounts within financial services or fintech.
Track record of owning commercial relationships with C-level and senior stakeholders at banks, investment managers or corporates.
Demonstrated ability to grow and retain a large, multi-account portfolio, including managing renewals, negotiations and expansion opportunities at scale.
Strong commercial and analytical skills, with confidence presenting account plans, forecasts and portfolio health directly to senior leadership.
Excellent written and verbal communication skills, with the ability to build trusted relationships across client organisations and internally across Product, Customer Success and Professional Services.

Desirable Skills

Prior experience with EDM, data automation, reconciliation or capital markets data platforms.
Familiarity with Prime EDM, or comparable enterprise data management products.
Experience operating in a UK/EMEA regional coverage model, working with clients and colleagues across multiple markets.
CRM proficiency (e.g. Salesforce, HubSpot) for pipeline, forecasting and account planning.

Equal Opportunities Statement
At Gresham, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds and are dedicated to providing a workplace where everyone feels valued, respected and supported.

We make employment decisions based on merit, skills and potential, and do not discriminate based on any protected characteristic. We are also committed to making reasonable adjustments throughout the recruitment process and employment lifecycle.

Apply Now

Refine Your Search

client services manager jobs in dorking, sry

Global Account Manager

Customer Relationship Manager

Inside Sales Account Manager

Account Manager

Account Manager

Event Sales Manager

Head of Project Management

Partner Success Manager, UK

Executive Assistant to CEO / Office Manager

JUNIOR SALES ADVISOR

Strategic Partnership Manager

Front of House Manager

Customer Experience Manager

Founding Account Manager

On-Site Client Account Executive

Business Development Manager

Client Services Associate Project Manager Packaging

JUNIOR SALES CONSULTANT

Enterprise Customer Success Manager

Corporate Gifting Account Manager - Corporate Gifting Concierge

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