Client services Work, Jobs in Dover, Ken (with Salaries)

Wedding & Events Co-ordinator
Solton Manor —Dover
- £24,424 - £30,000 a year
- Weekend availability
- Hybrid work
- Sales
- Organisational skills
- In-person
- Free parking
- Flexitime
Quick apply
Custom Clearance Shift Clerk
Uniserve —Dover
- Full-time
- Microsoft Excel
- IT
- Business
- Free parking
- Referral programme
10d
Permit Coordinator
Metro Traffic Services Ltd —Dover
- From £25,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- SharePoint
- Free parking
Quick apply
6d
Customer Service Supervisor
IRATA International —Ashford
- £30,000 - £35,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Travel Sales Consultant
Trailfinders —Canterbury
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Care Assistant
Lauriem Complete Care —Dover
- £13.10 an hour
- Part-time
- Travel
- Store discount
- Employee assistance programme
Quick apply
13d
Driver
Alliance Automotive Group LV —Canterbury
- Employee discount
Quick apply
Sales Advisor & Project Manager
Noted in Style Limited —Folkestone
- From £25,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
- Referral programme
Quick apply
13d
Office Administrator - Full Time (office based)
Citi Business Systems LTD —Ashford
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
4d
B2B Media accounts Manager
Kilburn Communciations (Previously EKC) —Whitstable
- £42,000 - £60,000 a year
- Full-time
- English
- Administrative experience
- Project management
Quick apply
14d
Operations Manager
Nationwide Facilities Limited —Ashford
- £40,000 - £60,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- In-person
Quick apply
HGV1 Port Worker
OCS Group —Dover
- £13.64 an hour
- 12 hour shift
Quick apply
Office Coordinator - sales
Campions —Bridge
- Full-time
- Microsoft Office
- Employee assistance programme
Quick apply
Graduate Sales Executive
Buffalo Machines Limited —Ashford
- £27,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- English
- Flexible schedule
Quick apply
3d
Assistant Legal Cashier
Shared Direction Conveyancing Limited —Blean
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Accounting
Quick apply
Field Interviewer - Canterbury
the National Centre for Social Research —Canterbury
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Community Support Worker
Chameleon Care LTD —Dover
- £12.71 an hour
- Part-time
- Heavy lifting
- First Aid Certification
- Driving
- Health & wellbeing programme
Quick apply
Area Support Officer
OCS Group —Ashford
- £13.69 an hour
- Temporary
- Computer literacy
- Communication skills
- Annual leave
Quick apply
Cleaning Operative
Churchill Group —Dover
- Employee discount
Vehicle Technician
Command —Dover
- Up to £36,000 a year
- Monday to Friday
Quick apply

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Wedding & Events Co-ordinator

Solton Manor
Dover

Quick apply

Job details

Permanent | Full-time
£24,424 - £30,000 a year

Benefits

Free parking
Flexitime
On-site parking

Qualifications

Sales
Upselling
Customer relationship management
Organisational skills
Time management

Full job description

About the Role

As a Part Time Wedding & Events Co-ordinator at Solton Manor, you will report to the Head of Marketing (HOM) and play a central role in delivering exceptional weddings, private events, corporate bookings, and overnight stays across the Manor House and Dovecote.

This is a new, hybrid role combining sales, planning, and on-the-day delivery. You will manage events from first enquiry through to execution, ensuring a seamless guest experience, strong commercial performance, and consistently high standards that protect the long-term reputation of the estate.

Key Responsibilities

Event Coordination & Delivery

You will be responsible for the end-to-end coordination and delivery of weddings, events, and stays, including:

Managing the full planning journey from booking through to event delivery
Working closely with couples, clients, internal teams, and suppliers to understand briefs, plan logistics, and coordinate all elements
Preparing and issuing detailed timelines, event schedules, and function sheets
Liaising with external suppliers (including catering, floristry, music, photography, and production) to ensure compliance with venue policies and operational requirements
Ensuring all spaces are set up accurately and thoughtfully in line with the agreed brief, with all items ordered, delivered, and positioned correctly
Attending planning meetings, food and wine tastings, and key pre-event appointments, or arranging suitable cover where required
Maintaining a strong on-site presence during weddings, events, and tastings, acting as the primary client-facing contact on the day
Ensuring timelines are adhered to and events run smoothly, with calm, professional troubleshooting as required
Maintaining high standards of housekeeping and presentation across all areas, front-of-house and behind the scenes
Ensuring health & safety, food hygiene, cash handling, and end-of-day procedures are followed at all times.
Opening and closing the venue as required, and ensuring staff presentation meets Solton Manor standards
Sales & Client Management

Working closely with the Head of Marketing and wider team, you will support conversion and revenue growth through a highly personal client journey:

Managing and responding to enquiries for weddings, private events, corporate bookings, and overnight stays across all channels
Conducting confident, welcoming venue show-arounds (including evenings where required)
Preparing accurate quotations and contracts and following up enquiries to maximise conversion
Maintaining clear, timely communication throughout the decision-making process
Accurately recording all enquiries, communications, and bookings within Sonas CRM
Proactively managing follow-ups to ensure no enquiries are missed
Supporting open days and marketing activity, including sharing insight into enquiry trends and client feedback
Capturing appropriate content to support social media and marketing, where suitable

Operational & Team Support

Working alongside the Operations and Office Manager, you will contribute to the smooth running of the estate by:

Maintaining accurate records and documentation
Supporting cost-effective staffing through well-planned rostering in collaboration with the Head of Marketing
Building strong working relationships with trusted suppliers and partners
Supporting training and development of team members where required
Contributing ideas to improve systems, workflows, and service standards
Ensuring consistently high levels of service across all events and guest touchpoints

Skills & Experience Required

Minimum 12 months’ experience coordinating weddings or events within a venue or hospitality setting
Strong sales and client relationship skills, with confidence converting enquiries into bookings
Excellent organisation, communication, and multitasking abilities
Calm, professional, and personable manner
Willingness to work flexible hours, including regular weekends during peak season
Proactive, collaborative team player with a strong sense of ownership

What We Offer

Competitive salary, pro rata
Flexible working where possible, with lieu time for peak-period hours
Supportive, collaborative team culture
Opportunity to grow with a heritage venue undergoing active development

Job Types: Full-time, Permanent

Pay: £24,424.00-£30,000.00 per year

Benefits:

Flexitime
Free parking
On-site parking

Ability to commute/relocate:

Dover CT15 5JB: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Proven successful sales experience

Experience:

Wedding Coordination: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

client services jobs in dover, ken

Wedding & Events Co-ordinator

Custom Clearance Shift Clerk

Permit Coordinator

Customer Service Supervisor

Travel Sales Consultant

Care Assistant

Driver

Sales Advisor & Project Manager

Office Administrator - Full Time (office based)

B2B Media accounts Manager

Operations Manager

HGV1 Port Worker

Office Coordinator - sales

Graduate Sales Executive

Assistant Legal Cashier

Field Interviewer - Canterbury

Community Support Worker

Area Support Officer

Cleaning Operative

Vehicle Technician

I want to receive the latest job alerts for client services in dover, ken

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