Client services Work, Jobs in Dronfield, Dby (with Salaries)

Tenancy Sustainment Officer
Action Housing & Support —Chesterfield
- £15,905.73 - £16,703.33 a year
- Part-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
Leasing Associate
ourHRpeople —Sheffield
- £26,500 - £28,000 a year
- Weekend availability
- Sales
- Customer service
- English
- Health & wellbeing programme
Quick apply
14d
Part-Time Financial Advisory Services Administrator (3 Days per week)
Fyfe Financial —Sheffield
- £16,800 - £19,200 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Free parking
- Annual leave
Quick apply
3d
Home Energy Advisor (12-month fixed-term contract)
M Group —Sheffield
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
10d
Travel Sales Consultant
Trailfinders —Sheffield
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Legal Assistant - Private Client
Lovedays Solicitors —Bakewell
- From £24,500 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
14d
Sales Team Member
SCOPE INTERNATIONAL —Sheffield
- £26,320 - £26,780 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
Associate Specialist Finance Broker
Real Finance —Barlborough
- Full-time
- Hybrid work
- Sales
- Basic maths
- Financial services
- Sick pay
Quick apply
7d
Accounts Assistant
Manor Development Company —Sheffield
- £25,000 - £26,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Regional Controller
TVS Supply Chain Solutions —Sheffield
- £27,810 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Health & wellbeing programme
- Employee assistance programme
Quick apply
9d
Customer Service/Administration Officer
Smart Short Stays Ltd —Chesterfield
- From £30,000 a month
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Gym membership
Quick apply
Generalist Adviser - Macmillan Money and More
Citizens Advice Derbyshire Districts —Newbold
- £29,806 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
- Work from home
Quick apply
New Business Manager / Client Services Manager
Diva Creative Limited —Sheffield
- £33,000 - £35,000 a year
- Full-time
- Hybrid work
- Business development
- AI
- Marketing
- Sick pay
Quick apply
2d
Sales Consultant – High Ticket Property & Business Growth Executive
Smart Corporate Stays Limited —Chesterfield
- From £26,500 a year
- Weekend availability
- CRM software
- Sales
- Travel
- Free parking
Quick apply
4d
Community Companion
Community Wellness Services Group —Sheffield
- £13 an hour
- Part-time
- Customer service
- Flexible schedule
Quick apply
6h
Stocktaker - Sheffield
nGeneration —Sheffield
- £26,500 - £28,500 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Support Worker
MSP Case Management Ltd —Sheffield
- £15.00 - £19.36 an hour
- Full-time
- Childcare
- Care experience
- English
Quick apply
IPS Employment Specialist
Waythrough —Sheffield
- £25,877 - £32,090 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
2d
Partnership Manager
Novello Chartered Surveyors —Sheffield
- £30,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
7d
Wedding and Events Manager
Longbow Bars & Restaurants Ltd - The Maynard, Grindleford —Grindleford
- Up to £35,500 a year
- Part-time
- Bachelor's degree
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
14d

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client services jobs near dronfield, dby

Tenancy Sustainment Officer

Action Housing & Support -
Chesterfield

Quick apply

Job details

Part-time
£15,905.73 - £16,703.33 a year

Benefits

Free parking
Casual dress
Annual leave
Company pension
Employee assistance programme
On-site parking

Qualifications

Driving Licence
GCSE
Microsoft Office
Organisational skills
IT
Communication skills
Negotiation

Full job description

Location: Chesterfield
Contract: Permanent 24 hours
Salary: £23,055 – £25,055 per annum FTE

Action is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and agency workers to share this commitment.

We have an exciting opportunity for a Tenancy Sustainment Support Officer to join our team in Chesterfield on a full-time, permanent basis.

Action Housing is a Registered Charity and Housing Provider. We support vulnerable individuals and families to establish and maintain a home, empowering tenants to build the skills and confidence needed for long-term independence.

The Role

As a Tenancy Sustainment Support Officer, you will play a key role in supporting vulnerable clients to maintain their tenancies and successfully engage with services that promote stability, wellbeing and independence.

You will work directly with clients to deliver practical housing-related support, facilitate engagement activities, and support positive move-on outcomes where appropriate.

This is an office-based, in-person role.

Key Responsibilities

Deliver client engagement activities, including informing clients of relevant opportunities, facilitating attendance, and leading or supporting group work sessions
Provide housing-related support, including accessing community services, maximising income and benefits, addressing accommodation issues, and supporting health and wellbeing needs
Maintain accurate, clear and timely case records, completing required documentation and case notes on the case management system
Manage and update Client Support Modules
Assess referrals and manage waiting lists
Support clients through planned move-on, including transition support and, where appropriate, assisting with transporting belongings
Maintain up-to-date knowledge of relevant services, resources and opportunities to support positive client outcomes
Complete weekly data returns and contribute to service reporting as required
Work within professional boundaries, safeguarding requirements, confidentiality, GDPR and risk management procedures

What We’re Looking For

Minimum of 1 year’s experience working with one or more of the following client groups: offenders, young people, substance users, people with mental health issues, or domestic abuse survivors
At least 12 months’ experience delivering housing-related support, with an understanding of housing law and local housing options
A strong understanding of the challenges faced by vulnerable individuals and a commitment to improving outcomes
Ability to engage and motivate clients who may be reluctant or disengaged, adapting approaches to meet individual needs
Experience of delivering or supporting group work
Excellent communication skills, both written and verbal, including telephone and email communication
Strong organisational skills, with the ability to prioritise workload and work flexibly on your own initiative
Competent IT skills, including Microsoft Office, with the ability to learn new systems
A professional, ethical approach with a clear understanding of boundaries, confidentiality and safeguarding
Ability to work collaboratively as part of a team and effectively with a wide range of people
Flexibility to work hours in line with the needs of the service

Additional Information

This post is designated as an Essential Car User. A full UK driving licence, access to a vehicle, business-use insurance and a valid MOT are required
The role is subject to an enhanced DBS check
Previous applicants need not apply

Benefits

Mileage and expenses
28 days annual leave plus 8 bank holidays (pro rata), including 3 days allocated by the business between Christmas and New Year
Casual dress
Free on-site parking
Westfield Employee Assistance Programme
Paid breaks / paid lunch break
Company pension
Blue Light Discount
Charity worker discounts, including The Company Shop
Short working day on a Friday

If you feel you have the skills and experience to join us as a Tenancy Sustainment Support Officer, please apply now by completing the application questions in full. Please note: To be considered for this role, applicants must complete all application questions. Applications submitted without completed questions will not be shortlisted.

Work location: Chesterfield

Pay: £15,905.73-£16,703.33 per year

Benefits:

Casual dress
Free parking
On-site parking

Application question(s):

Tell us about a time you worked with a client or service user who was upset or frustrated. How did you manage the situation?
Describe how you have handled safeguarding concerns in the past, or how you would do so in this role.
Why do you want to work as a Tenancy Support Worker, and what qualities do you think are most important for success in this role?

Experience:

Tenancy Support: 1 year (preferred)

Licence/Certification:

Driving Licence and business insurance (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

client services jobs in dronfield, dby

Tenancy Sustainment Officer

Leasing Associate

Part-Time Financial Advisory Services Administrator (3 Days per week)

Home Energy Advisor (12-month fixed-term contract)

Travel Sales Consultant

Legal Assistant - Private Client

Sales Team Member

Associate Specialist Finance Broker

Accounts Assistant

Regional Controller

Customer Service/Administration Officer

Generalist Adviser - Macmillan Money and More

New Business Manager / Client Services Manager

Sales Consultant – High Ticket Property & Business Growth Executive

Community Companion

Stocktaker - Sheffield

Support Worker

IPS Employment Specialist

Partnership Manager

Wedding and Events Manager

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