Insurance claims handlers Work, Jobs in Dronfield, Dby (with Salaries)

Motor Claims Handler - Total Loss
Lemonaid Motor Legal —Rotherham
- £24,000 - £26,500 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
8d
Insurance Claims Handler
URIS Group Limited —Doncaster
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
22h
Rapid Claims Handler
Homeprotect —Sheffield
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Motor Claims Handler
Lemonaid Motor Legal —Rotherham
- £23,000 - £26,500 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
3d
Technical Motor Claims Handler
Lemonaid Motor Legal —Rotherham
- £23,000 - £26,500 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Free parking
- Annual leave
Quick apply
8d
Junior Claims Handler
R A Cowen & Partners Ltd —Mansfield
- £24,420 - £28,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
Return to Work Co-ordinator
Viterra —Eastwood
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
1d

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Motor Claims Handler - Total Loss

Lemonaid Motor Legal
Rotherham

Quick apply

Job details

Permanent | Full-time
£24,000 - £26,500 a year
8 days ago

Benefits

Free parking
Annual leave
Referral programme
On-site parking

Qualifications

Telephony
Customer service
Numeracy
Analysis skills
Organisational skills
Clerical experience
Communication skills
Negotiation
Time management

Full job description

ABOUT US:

We are a Claims Management Organisation providing full 24-hour FNOL & Claims Assistance to Insurance Brokers and Insurers all over the UK. Formed through years of motor claims experience, we provide a fresh look at motor claims to deliver the best customer journey in the event of a claim. We specialise in credit hire, credit repair, and innovative mobility solutions within our extensive repair network and hire provisions. We offer a bespoke service which is delivered every time, to ensure a far more superior process and client satisfaction.

The right candidate will have proven experience within a contact centre environment. Culture is vitally important, and all employees can be assured their opinions matter, and their work is appreciated, everyone is actively encouraged to progress within the organisation as it continues to grow. You will be accountable for participating in a professional and successful operating culture by meeting the needs of clients and suppliers and the continuous search for ways to improve the customer experience.

ABOUT THE ROLE:

Are you looking for a position where you can use your negotiation and decision-making skills? Would you like to make a difference to the customer experience by doing the right thing when the customer needs you most?

ABOUT YOU:

This role will involve working with our customers to find the right solutions for them by demonstrating our values and work principles. You will provide solutions to our customers whose vehicle has been written off following an accident that are accurate, fair, efficient, and compassionate after the total loss of their vehicle.

With training you will understand repair methodology and use this to confirm total loss diagnosis
To use all available tools to communicate accurate and fair total loss settlement costs to our client.
Understand client needs and be able to negotiate and manage expectations around vehicle valuations
To negotiate accurate and fair storage and recovery costs and to settle these in a timely manner. Discuss cases with third party insurers and pushing for settlement.
To be an active team member in a collaborative working environment, which focuses on the customer and what matters to them
To promote customer satisfaction
To develop, and maintain relationships with external suppliers and internal business areas
Excellent interpersonal and customer service skills
Negotiation, questioning and decision-making skills
Good planning and analytical skills
Communication skills and confidence when dealing with people, often in difficult circumstances
Active listening skills
Organisational and time management skills
The ability to work well under pressure
Commercial acumen
The ability to think strategically
Initiative and the ability to adapt quickly to different situations
Good numeracy and literacy
Discernment and the ability to assess a situation objectively
Experience of working within the motor repair industry (desirable)
Vehicle damage assessment capability (desirable)

REWARDS & BENEFITS:

- Annual performance reviews,

- 25 days annual leave (increasing up to 27 days during the length of service) plus Bank Holidays,

- Loyalty bonus - £750 bonus once you have completed three years with the business

- Hybrid working for people who have completed their probationary period and are fully capable of doing their day-to-day responsibilities,

- Regular staff incentives and rewards,

- Attendance bonus,

- Referral Scheme,

- Dress Down Friday

- Health & wellbeing programme

- Secure, free onsite parking at our Rotherham Office.

**UNCAPPED BONUS**

Job Types: Full-time, Permanent

Pay: £24,000.00-£26,500.00 per year

Experience:

Customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

insurance claims handlers jobs in dronfield, dby

Motor Claims Handler - Total Loss

Insurance Claims Handler

Rapid Claims Handler

Motor Claims Handler

Technical Motor Claims Handler

Junior Claims Handler

Return to Work Co-ordinator

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