Customer care specialist Work, Jobs in Droylsden, Gtm (with Salaries)

Referral and Information Officer
Tameside Council —Tameside
- £26,403 - £27,694 a year
- Call to connect
- English
- Microsoft Office
- IT
14d
Customer Service Advisor
Phillips & Cohen Associates —Salford
- £27,100 - £31,372 a year
- Full-time
- Hybrid work
- Free parking
- Employee discount
Quick apply
Debt Collection
Phillips & Cohen Associates —Salford
- £27,100 - £31,372 a year
- Full-time
- Hybrid work
- Free parking
- Employee discount
Quick apply
Tesco Colleague - Altrincham Express
Tesco UK —Manchester
- £13.28 - £14.55 an hour
- Part-time
23h
Debt Recovery Controller
JLA —Ripponden
- Up to £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
Administrator
JLA —Ripponden
- Up to £27,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
Resolution Support Officer
First Choice Homes Oldham —Oldham
- £28,580 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
4d
Accounts Payable Specialist
Manchester Airport —Manchester
- Full-time
- Hybrid work
- Free parking
- Employee discount
14d
Customer Service Advisor
Interior Goods Direct Ltd —Huddersfield
- £12.58 - £15.27 an hour
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Legal Recoveries Controller
JLA —Ripponden
- Up to £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
7d
Asset Administrator
Change Housing —Salford
- £28,275 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
7d
Homelessness Prevention Officer
Oldham Council —Oldham
- £34,434 - £38,220 a year
- Organisational skills
- Annual leave
- Employee discount
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Manchester
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
9d
Specialist Customer Care
Barclays —Knutsford
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
Customer Service Specialist
EMR Group —Warrington
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
Quick apply
12d
Packing Supervisor
Heataction Limited T/a Destiny foods —Manchester
- £15 an hour
- Full-time
- Forklift
- Continuous improvement
- Organisational skills
Quick apply
1d
Bank Porter
Spire Healthcare —Manchester
- £12.76 an hour
- Weekend availability
- Customer service
- Driving
- Organisational skills
- Free parking
- Annual leave
Tesco Colleague - Salford Extra
Tesco UK —Salford
- £13.28 - £14.55 an hour
- Full-time
5h
Airport Driver
ABM —Manchester Airport
- £14.36 an hour
- Full-time
- Driving
Telephone Sales
Grapevine & Valley Life Magazines —Halifax
- £30,000 a year
- Part-time
- CRM software
- In-person
Quick apply

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Referral and Information Officer

Tameside Council -
Tameside

Apply Now

Job details

Fixed term contract
£26,403 - £27,694 a year
14 days ago

Qualifications

Social work
English
Microsoft Office
IT
Communication skills

Full job description

Contract Type: Fixed Term for 12 months

Contract Reason: Secondment Cover

Salary: Grade D. Scale 7 - £26,403 - SCP 10 £27,694

Hours Per Week: 36

Base Location: Tameside One, Market Place, Ashton-under-Lyne, OL6 6BH

Assessment Date: Week commencing 27th July 2026

The Role

Are you passionate about making a real difference in the lives of children and families? Do you bring compassion, curiosity, collaboration, conversation, and courage to your practice? If so, Tameside is looking for you.

At the heart of this role is our Heart of Support Practice Approach, underpinned by the 5 C’s Compassion, Curiosity, Collaboration, Conversation and Courage. These values are the golden thread in how we work with children, families and each other. You will champion the Heart of Support and play a pivotal role in embedding systemic practice across the service.

We are seeking a passionate, committed, creative, highly organised and detail oriented individual for the role of Referral and Information Officer (RIO). RIOs provide a crucial role within the Multi-Agency Safeguarding Hub (MASH) ensuring that vital information for and about children is recorded. You will be working in a fast-paced environment and be responsible for:

Creating electronic records, ensuring demographic information is correct
Uploading information onto the electronic records,
Answering calls,
Providing accurate advice and information regarding services available to children in Tameside,
Processing invoices and financial payments

This is a fantastic opportunity to join Children Social Care in Tameside at an exciting time as we continue to develop our services for children.

About You

You will be passionate about getting it right for children, keeping children at the heart of everything you do.

You will have strong communication and interpersonal skills, with the ability to handle sensitive information confidentially.

Excellent communication skills with an attention to detail.

Ability to work under pressure and meet deadlines in a fast-paced environment.

Knowledge of safeguarding principles and relevant legislation (Children Act, Working Together to Safeguard Children).

IT literate with experience using case management systems and Microsoft Office.

About Us

Message from Jill Colbert, Director of Children’s Services

“I joined the council at the beginning of 2025 and was instantly charmed by the warmth, openness, and energy of colleagues.

“I came to Tameside for one reason; because I know we can do fantastic things for our families here.

“We’re a children’s service on a significant improvement journey. We know what needs to be different for our children and families and we’re ambitious to deliver that change.

“We have a growing range of specialist services for children, where you can test and grow your skills and practice. We have a Social Work Academy that is led by people who bring passion to learning and who know that the DCS’ of the future are right in front of them. We are working on our progression pathways so that staying in Tameside is rewarded and recognised. We have investment in innovation and improvement from the council so that we can grow services and support for families that we can sustain, from family hubs through to complex safeguarding.

“I am so certain that we can build a proud, inclusive and safe climate for great practice to flourish in Tameside. I’d love you to join me on the journey here at Team Tameside.”

We are committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share this commitment. This position is subject to Basic Disclosure Procedures.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel.

For further information about this role please contact the recruiting manager on 0161 342 2993 or [email protected]

Apply Now

Refine Your Search

customer care specialist jobs in droylsden, gtm

Referral and Information Officer

Customer Service Advisor

Debt Collection

Tesco Colleague - Altrincham Express

Debt Recovery Controller

Administrator

Resolution Support Officer

Accounts Payable Specialist

Customer Service Advisor

Legal Recoveries Controller

Asset Administrator

Homelessness Prevention Officer

Clinic Receptionist

Specialist Customer Care

Customer Service Specialist

Packing Supervisor

Bank Porter

Tesco Colleague - Salford Extra

Airport Driver

Telephone Sales

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