Maintenance team Work, Jobs in Dudley, Wmd (with Salaries)

Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Service Coordinator & Operations Administrator
Granada Cranes Limited —Dudley
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
5d
Roof Cleaner labourer
Ben's Gutters Commercial Ltd —Birmingham
- £120 a day
- Full-time
- Supervising experience
- Organisational skills
- Leadership
Quick apply
2d
Maintenance Technician
2 Sisters Food Group —West Bromwich
- £49,000 a year
- Full-time
- Maintenance
- Continuous improvement
- Mechanical knowledge
- Employee assistance programme
Warehouse Operative
Global warehouse ltd —Birmingham
- £12.21 - £19.17 an hour
- Full-time
- Heavy lifting
- Quality control
- Organisational skills
- Free parking
- Sick pay
Quick apply
12h
Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)
nGeneration —Tipton
- £26,724 - £27,724 a year
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Facilities Operative
Birmingham Hippodrome —Birmingham
- £28,000 a month
- Full-time
- Maintenance
- Microsoft Office
- IT
Multi-Skilled Trades Person
W13 Ltd —Wolverhampton
- Full-time
- Maintenance
- Driving
- Power tools
Quick apply
People Manager
nGeneration —Tipton
- £37,500 - £40,000 a year
- Full-time
- Microsoft Excel
- Human resources
- IT
Quick apply
Maintenance Assistant
Equans —West Bromwich
- Up to £26,400 a year
- Full-time
- Maintenance
- Annual leave
- Employee assistance programme
3d
Resident Services Assistant
ourHRpeople —Birmingham
- £28,000 a year
- Full-time
- English
- Microsoft Office
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
Production Team Leader
JVM Castings (Worcester) Ltd —Worcester
- From £36,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
- Life insurance
Quick apply
Cleaner
THE MASONS ARMS LIMITED —Halesowen
- £12.21 - £15.00 an hour
- Full-time
- Organisational skills
- In-person
Quick apply
4h
Project Control Coordinator
nGeneration —Tipton
- £25,704 - £26,704 a year
- Full-time
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
HR Manager
nGeneration —Tipton
- £37,500 - £40,000 a year
- Full-time
- Microsoft Excel
- Human resources
- IT
Quick apply
Maintenance Operative
Tanglewood Care Services —Bromsgrove
- £13.91 an hour
- Full-time
- Schematics
- Maintenance
- Programmable logic controllers
- Referral programme
Quick apply
4d
Aftersales BDM
Renault Truck Commercials —Tipton
- £35,000 - £37,000 a year
- Full-time
- Sales
- Maintenance
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
ESG Coordinator
SYR Limited —Stourbridge
- £30,000 - £35,000 a year
- Full-time
- In-person
- Free parking
- Profit sharing
Quick apply
9d
Maintenance Technician
Ark Holdings —Tipton
- From £14.50 an hour
- Schematics
- Customer service
- Maintenance
Quick apply
2d
Pig Stockperson
M&J Heath —Newport
- £38,000 - £43,000 a year
- Full-time
- Basic maths
- Maintenance
- In-person
- Free parking
Quick apply
11d

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maintenance team jobs near dudley, wmd

Customer Relationship Manager

nGeneration -
Tipton

Quick apply

Job details

Full-time
£32,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Project management
Organisational skills
IT
Communication skills

Full job description

Company Overview:

Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

Position Overview:

As a Customer Relations Manager (CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Reporting to the Director of Account Development, you will act as the main point of contact for customers, ensuring that their needs are met and their expectations are exceeded.

Key Objectives:

Serve as the liaison between the customer and the nGeneration Managing Director.
Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer.

Main Responsibilities:

Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.
Measure, monitor, and make recommendations for improvement of the customer service delivery experience.
Attend customer head office on a weekly basis as required.
Act as an escalation point for support issues from the customer.
Prepare monthly invoicing for maintenance, hardware, and IMACS services for the customer.
Arrange and chair weekly internal management departmental meetings.
Attend and chair weekly and monthly Service Review meetings and provide monthly reporting to the Managing Director.

Key Tasks:

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders.
Act as the first point of contact for customer requests, queries, and escalations.
Develop an in-depth knowledge of the customer, their brands, aims, and objectives.
Understand nGeneration’s contractual obligations to ensure compliance at all times.
Thoroughly investigate customer complaints and provide recommendations for improvement.
Identify opportunities for revenue growth for nGeneration.

Requirements

Skills and Attributes:

Previous experience in a field-based IT implementation or field service role preferred.
Previous experience in EPOS, a good understanding of technology in hospitality.
Understanding of IT implementation or field service roles within the hospitality or retail industry.
Strong verbal and written communication skills.
Confident and outgoing personality with the ability to work under pressure.
Excellent project management, planning, and organisational skills.
Positive attitude with a can-do approach to problem-solving.
High attention to detail and ability to work both independently and as part of a team.
Competent in Microsoft Excel, Word, and Outlook.

Benefits

Remuneration and Conditions:

Salary: £32,000 per annum
Full-time, Permanent position
Working hours: Due to the nature of the business and the role that you conduct your hours of work are those required, worked over five days a week, to carry out your duties to the satisfaction of the company and as necessitated by the needs of the business. Office opening hours are: 9:00 am – 5:30 pm.
Expenses reimbursed in line with company policy
28 Days Holiday including Bank Holidays
Contributory Workplace Pension scheme
Employee recognition awards and benefits

Quick apply

Refine Your Search

maintenance team jobs in dudley, wmd

Customer Relationship Manager

Service Coordinator & Operations Administrator

Roof Cleaner labourer

Maintenance Technician

Warehouse Operative

Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)

Facilities Operative

Multi-Skilled Trades Person

People Manager

Maintenance Assistant

Resident Services Assistant

Production Team Leader

Cleaner

Project Control Coordinator

HR Manager

Maintenance Operative

Aftersales BDM

ESG Coordinator

Maintenance Technician

Pig Stockperson

I want to receive the latest job alerts for maintenance team in dudley, wmd

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