Customer service Work, Jobs in Duffryn, Nwp (with Salaries)

Claims/ Customer Experience Coordinator
BELFOR UK Ltd —Cwmbran
- £26,605 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Assistant
Cardiff Students Union —Cardiff
- From £26,306 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
1d
Data Entry Administrator
The Curve Group —Newport
- £23,000 a year
- Monday to Friday
- Computer literacy
14h
Customer Service Advisor
EE —Cardiff
- £26,116 a year
- Full-time
- Annual leave
Customer Service Advisor
NoteMachine —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- IT
- Employee discount
- Life insurance
Quick apply
9d
Customer Sales Representative
LPN GLOBAL LTD —Newport
- CRM software
- Sales
- Salesforce
- Flexible schedule
- Referral programme
Quick apply
4d
Customer Voice Coordinator
Bron Afon Community Housing —Cwmbran
- £30,404 a year
- Full-time
4d
Sales - Sales Advisor - UK
New Look —Newport
- Part-time
- Microsoft Word
11d
Customer Service Representative - Bristol
Diligenta —Bristol
- £26,228 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Barista
Costa Limited —Newport
- £13.12 - £14.12 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount
Switchboard Operator
Aneurin Bevan University Health Board —Cwmbran
- £26,300 - £27,890 a year
- Part-time
- Customer service
- English
- Organisational skills
- Paid training
1d
Receptionist - Part Time
New House Hotel —Lisvane
- £13.26 an hour
- Part-time
- Hospitality
- Hotel
- Organisational skills
- Free parking
Quick apply
Administration & Bookings Assistant
Casa Environmental Services Ltd —Bristol
- £26,800 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Casual Front Office Agent
The Celtic Collection —Newport
- £12.71 an hour
- Hotel
- Resort
Sales Assistant
Topps Tiles —Newport
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
Retail Customer Service - 24 Hours
Betfred —Newport
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
1d
Customer Service Advisor (Full-time)
Beyond The Bean Ltd —Bristol
- From £27,255 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Profit sharing
Quick apply
2d
Sales Development Executive
CPM UK —Newport
- £28,000 a year
- Full-time
- Sales
- Merchandising
- Communication skills
Quick apply
11d
Sales/Customer Service Representative
Family First Professionals —Cardiff
- From £12.71 an hour
- Full-time
- Sales
- Customer service
- No experience needed
- Referral programme
Quick apply
Office Administrator & Receptionist
St Woolos Complete Care —Newport
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
11d

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customer service jobs near duffryn, nwp

Claims/ Customer Experience Coordinator

BELFOR UK Ltd -
Cwmbran

Quick apply

Job details

Full-time
£26,605 a year

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Microsoft Excel
Customer service
GCSE
Numeracy
IT
Communication skills

Full job description

Job Summary:

We are looking for a skilled and knowledgeable Claims Coordinator with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint with BELFOR is engaging, efficient, and effective. As the first point of contact for our customers, you will manage job lifecycle workflows related to Restoration and Reinstatement following insurance claims. Striving to deliver the highest level of customer experience, you will be a key liaison between the policyholder, the insurance company, our in-house field teams (technicians, trades, and managers), and sub-contractors.

Responsibilities:

Taking ownership of the claim lifecycle from receipt of the initial instruction to job completion.
Phone and email contact with the policy holder at all stages of the claim, including first contact, booking appointments and query resolution.
Take responsibility for all administrative aspects of each claim, ensuring that client systems/portals (including case notes, logs, and records) are accurately maintained and within agreed Service Level Agreements.
Serve as a central point of contact for policyholders, insurance clients, field technicians, and office teams to ensure efficient job completion.
Schedule technicians according to job requirements on a day-to-day basis, optimizing time and minimizing travel.

Qualifications and Experience:

Previous experience in administration, claims handling, or customer service.
Experience in dealing with customers on the phone and demonstrating empathy with customers who may be distressed.
An understanding of claims management tools and systems is an asset but not required.
Experience of working in a team and supporting colleagues.
GCSE Maths and English or equivalent

Preferred Skills:

Strong literacy and numeracy skills.
Proficiency in IT skills, including basic Excel.
Excellent communication skills with the ability to deal professionally with customers.
Ability to switch between tasks

Benefits

28 days annual leave
Annual pay review
Employee Bonuses
Retirement Pension Plan
Life Insurance
Health Cash Plan
Employee Assistance Programme
Induction and E learning
Annual Flu Vaccination
Eye Test

Job Type: Full-time

Pay: £26,605.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in duffryn, nwp

Claims/ Customer Experience Coordinator

Customer Service Assistant

Data Entry Administrator

Customer Service Advisor

Customer Service Advisor

Customer Sales Representative

Customer Voice Coordinator

Sales - Sales Advisor - UK

Customer Service Representative - Bristol

Barista

Switchboard Operator

Receptionist - Part Time

Administration & Bookings Assistant

Casual Front Office Agent

Sales Assistant

Retail Customer Service - 24 Hours

Customer Service Advisor (Full-time)

Sales Development Executive

Sales/Customer Service Representative

Office Administrator & Receptionist

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