Liaison Work, Jobs in Dunsfold, Sry (with Salaries)

Freedom to Speak Up Guardian
The Guardian Service Ltd —Horsham
- £42,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Management
- Health & wellbeing programme
- Work from home
Quick apply
14h
Membership Manager
The Association of British Riding Schools —Horsham
- £20 - £25 an hour
- Part-time
- Customer service
- Administrative experience
- IT
- Free parking
Quick apply
2d
Operations Manager
Swan Medical Group —Liphook
- £38,000 - £44,500 a year
- Full-time
- Management
- In-person
- Leadership
Quick apply
2d
Outpatients Booking Coordinator - Band 4
Royal Surrey NHS Foundation Trust —Guildford
- £29,812 - £32,715 a year
- Full-time
- Customer service
- Front desk
- Communication skills
9d
Family Liaison Worker – Admissions & Placements
Chailey Heritage Foundation —Lewes
- £18,160 - £28,263 a year
- Care plans
- Employee assistance programme
Homelessness Intervention & Prevention Officer - Duty to Refer
Adur & Worthing Councils —Worthing
- £37,280 - £41,771 a year
- Full-time
- Employee assistance programme
7d
Inclusion & Outcomes Delivery Manager
Arthouse Unlimited CIO —Godalming
- £31,000 - £35,000 a year
- Full-time
- Management
- Working with individuals with disabilities
- Organisational skills
- Store discount
- Health & wellbeing programme
Quick apply
Library Co-ordinator
St Philip Howard Catholic School —Bognor Regis
- From £13.26 an hour
- Part-time
- English
- Working with children
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Reception and Accommodation Supervisor
The Woodcote —Graffham
- From £29,500 a year
- Full-time
- Supervising experience
- Driving
- Organisational skills
- Annual leave
- Sick pay
Quick apply
7d
Fostering Recruitment Administrator
CareTech Group —Worthing
- Up to £26,500 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Customer service
Resident Liaison Officer
Wates —Crawley
- Customer service
- Driving
- IT
6d
Education Manager
Colgate-Palmolive —Surrey
- University
- Organisational skills
OCC Officer
Magma Aviation —Gatwick Airport
- Full-time
- Communication skills
Office Administrator (including attendance & admissions) - North Heath Community Primary School
WSCC —Horsham
- Call to connect
- Communication skills
- School
12d
Security & Vetting Support Officer
Portsmouth Water —Havant
- £36,223 - £40,120 a year
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
14d
Private patients Medical Secretary
Frimley Health NHS Foundation Trust —Frimley
- £29,812 - £32,715 a year
- Full-time
- Leadership
1d
Community Regeneration Specialist (Gorse Ride Development & Community Regeneration)
Wokingham Borough Council —Wokingham
- £46,142 - £51,357 a year
- Weekend availability
- Microsoft Office
- Project management
- Travel
- Flexible schedule
6d
Access Arrangements Coordinator (Part-Time)
Our Lady of Sion School —Worthing
- £9,960 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Counsellor Psychotherapist- Mindplace (Face to Face)
Bupa —Guildford
- Part-time
- Customer service
- Communication skills
- Time management
- Gym membership
- Life insurance
Quick apply
Agricultural Liaison Officers
Dalcour Maclaren —Leatherhead
- Military
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply

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Freedom to Speak Up Guardian

The Guardian Service Ltd
Horsham

Quick apply

Job details

Permanent
£42,000 a year
14 hours ago

Benefits

Health & wellbeing programme
Company pension
Work from home
Company events
Private medical insurance
Life insurance
Referral programme
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Management
GCSE
Microsoft Office
Organisational skills
Communication skills

Full job description

Job purpose

Provide independent, confidential liaison for all staff
Support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern to senior leaders promptly in accordance with agreed timescales following consent from employee
Surface issues for the organisation which might otherwise be unknown
Promote an environment of “Freedom To Speak Up” (FTSU)
Provide support for staff who feel unable to raise issues internally or without support
Present Board report to the Board bi-annually

Key internal organisational relationships

CEO, Director of Operations and Client Services, Director of Strategy and Business Development, Head of Communication, Marketing and Strategic Engagement, Operations Managers, Guardians, Business Partner - Data Analytics and Dialog, Business Partner - Finance, Business Partner – Project Management

Key external relationships

Senior Leadership Team, Non-Executive Director and Board, Contacting Employees, Key Client Contacts

Main duties

Promptly respond to initial telephone or email, contacts providing an empathic and non-judgemental approach
Arrange a face to face meeting as soon as possible to complete conversations with contacting employees at mutually convenient times and venues (on site or off site).
Maximise the use of telephone, Teams etc. to facilitate speedy resolution
Escalate issues of patient safety and care in line with the agreed timescales for an NHS Trust client
Escalate (anonymously when necessary) and remain in contact with the contacting employee and those in the escalation path to ensure a satisfactory resolution is agreed
When required facilitate a meeting between a contacting employee and a colleague, escalating formally their concern (with their permission) in line with the agreed escalation path
Present the Guardian service to staff groups as required and on a regular basis
Agree a level of visibility with the NHS Trust and deliver accordingly
Schedule site visits for promotion of the Guardian service
Participate in Client initiatives to improve the ‘speaking up culture’
Write and keep accurate records and contribute to the evaluation of the effectiveness of the service as required, ensuring that reports are completed and recorded in a timely and accurate way
Send out user satisfaction survey to contacting employees
Ensure that information and data are handled appropriately, and personal and confidential data are protected in line with GDPR requirements
Work in accordance with the Guardian Service policies and procedures

Experience

Essential

Proven management and organisational skills at a mid-management or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and
working on own initiative with minimal supervision

Required skills

Essential

Able to listen without interruption
Excellent verbal and written communication skills to liaise with a wide range of people
Ability to work flexibly to meet the needs of the
Business including occasional evening and weekend work where agreed with the employee/employer in advance
Self- motivated, confident to work on own initiative and in working alone
Able to build a rapport which demonstrates compassion and understanding
Be able to set boundaries, be concise, present information and be able to write reports using Microsoft Office tools.

Personal disposition

Be approachable, trusted and non-judgmental
High emotional intelligence
Enthusiastic and highly motivated
Empathic disposition
Completer/finisher attitude

Particular requirements for role

This role can involve meeting with and speaking to people who are very emotional, very upset or traumatised by current or previous events or who may be at a point of crisis

Job Type: Permanent

Pay: £42,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
Private medical insurance
Referral programme
Sick pay
Work from home

Application question(s):

Do you have mid to senior management experience?
Are you able to commute within an hour across Sussex?

Work authorisation:

United Kingdom (required)

Work Location: On the road

Quick apply

Refine Your Search

liaison jobs in dunsfold, sry

Freedom to Speak Up Guardian

Membership Manager

Operations Manager

Outpatients Booking Coordinator - Band 4

Family Liaison Worker – Admissions & Placements

Homelessness Intervention & Prevention Officer - Duty to Refer

Inclusion & Outcomes Delivery Manager

Library Co-ordinator

Reception and Accommodation Supervisor

Fostering Recruitment Administrator

Resident Liaison Officer

Education Manager

OCC Officer

Office Administrator (including attendance & admissions) - North Heath Community Primary School

Security & Vetting Support Officer

Private patients Medical Secretary

Community Regeneration Specialist (Gorse Ride Development & Community Regeneration)

Access Arrangements Coordinator (Part-Time)

Counsellor Psychotherapist- Mindplace (Face to Face)

Agricultural Liaison Officers

I want to receive the latest job alerts for liaison in dunsfold, sry

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