Service support coordinator Work, Jobs in East Bergholt, Sfk (with Salaries)

Service Support Coordinator
RDC —Braintree
- Full-time
- Computer skills
12d
Office Maintenance Coordinator
Rapid Response Maintenance Ltd —Little Bentley
- Overtime
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
10d
International Shipping & Procurement Coordinator (FULL TIME)
Dura Composites —Clacton-on-Sea
- £35,000 a year
- Full-time
- English
- Continuous improvement
- Organisational skills
Quick apply
Account Coordinator Team Lead (PC&B)
Berlin Packaging —Hadleigh
- Full-time
- Hybrid work
- Communication skills
Executive Coordinator
BUUK Infrastructure —Bury St. Edmunds
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
9d
Facilities Coordinator
Sodexo —Colchester
- £15.13 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Inclusive Learning Coordinator
Eastern Education Group —Ipswich
- £23,730 - £25,720 a year
- Full-time
- In-person
- Free parking
- Employee assistance programme
Quick apply
9d
Facilities & Reception Coordinator
First Response Group —Ipswich
- £14 an hour
- Monday to Friday
- Microsoft Word
- Organisational skills
- Front desk
Quick apply
Receptionist and events coordinator
The Hotel Folk —Lavenham
- Up to £12.71 an hour
- Part-time
- Hospitality
- Hotel
- Front desk
- Free parking
- Store discount
Quick apply
Client Care Advisor
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Organisational skills
- Front desk
- Annual leave
- Employee discount
8d
Senior Administrator
Suffolk County Council —Ipswich
- £28,598 a year
- Microsoft Office
- Organisational skills
- Budgeting
- Annual leave
2d
Transport & Operations Co-ordinator
Pre-Pour Reinforcements Ltd —Woolpit
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- Warehouse experience
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
Patient Services Coordinator
Guildhall Surgery —Clare
- £12.87 an hour
- Part-time
- In-person
Quick apply
23h
Ocean Freight Import Coordinator
Simarco —Ipswich
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Family Worker
Family First Ipswich —Ipswich
- From £12.71 an hour
- Part-time
- Hybrid work
- Communication skills
- Flexitime
Quick apply
Production and Install Coordinator
Caribbean Blinds UK —Sudbury
- £30,000 - £35,000 a year
- Full-time
- Management
- Customer service
- Continuous improvement
- Health & wellbeing programme
Quick apply
Care Coordinator
PrimaryCareCareers —Bury St. Edmunds
- £14 an hour
- Weekend availability
- Case management
- Organisational skills
- Communication skills
- Sick pay
1d
Care Coordinator
Stivic Care Services Ltd —Colchester
- £27,000 - £28,500 a year
- Weekend availability
- Organisational skills
- Computer skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Delivery Coordinator
Hiscox —Colchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Travel
- Organisational skills
Senior Learning and Development Coordinator
Consensus —Colchester
- £30,000 a year
- Full-time
- Training & development
- Annual leave
- Employee assistance programme
Quick apply

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service support coordinator jobs near east bergholt, sfk

Service Support Coordinator

RDC -
Braintree

Apply Now

Job details

Full-time
12 days ago

Qualifications

Internal department liaison
Computer skills
Customer support
Customer interaction
Stock coordination

Full job description

Job Title - Service Support Coordinator
Reporting To - Senior Service Manager

Role Purpose

Supporting Service Manager on delivering excellent customer service. To conduct the transactional side of the business, with detailed interaction with internal systems to log and progress work through the system, provide reporting and first line query resolution.

Generation of quotations for existing clients in a timely manner.
Primary point of contact for issue resolution, escalating to Service Manager where applicable.
Support Service Manager in contract profitability by ensuring all fees for created jobs have been added correctly.
Invoice preparation completed in a timely manner and presented to Service Manager for Approval.
Receive and action service requests from customer completed in a timely manner with delays communicated to client.
Ensuring client reporting is in line with sow requirements, data sense checked to ensure correct detail is being shared.
Responsibility for total Stock holding for all allocated accounts, ensuring that stock is managed in line with customer expectations and that stock is within sla timescales whilst in each area of the business.
Support Senior Service Manager/Service Manager by completing any reasonable work request.
Manage discrepancies – Investigating fully before releasing.
Schedule workload through operations, stock and parcel allocation
Generating redeployment orders
Communicate to relevant internal departments to ensure issues are avoided.

Performance Indicators

Achieves goals set in annual employee performance review. (Employee Performance Review)
Being efficient in Service requests to ensure no escalations around delay in response to queries/quotes etc.
Being efficient in Service reporting to ensure no escalations around incorrect / or delayed reporting.
Stock management being managed efficiently and timely, so all stock is moving.

Knowledge, Skills & Experience

Ability to multitask a wide range of tasks over many customers (Essential)
An organised approach to ensure all tasks required are completed in a timely manner. (Essential)
Capable of working on various I.T platforms with Good Excel skills (Essential)
Experience/Confidence in dealing with customers and managing queries in a professional and polite manner (Essential)
A team player with the ability to work with others to achieve the end goal (Essential)
Keen eye for detail in particular ensuring correct fees and data is correct (Essential)
Experience in System Stock Management (preferred but not essential)

Winning Together Competencies - Our Values and Principles

We win by:

Putting customers first: we work hard to get to know our customers, understand their needs and out them at the heart of everything we do. This lets us use our skills and experience to help them in the right way at the right time.
Keeping promises: we’re straightforward, open and honest in all of or dealings. We’re pragmatic and do our very best to keep our promises. When that’s difficult, we help our customers find other ways to solve their problems.

We do it together by:

Understanding people matter: we’re committed to being diverse and inclusive. We build supportive, rewarding relationships and celebrate success. We’re proud of the people we work with, and we treat people as we expect them to treat us.
Considering the long term: we’re building a sustainable and efficient business for the long term. This leads our decisions and actions and helps people trust us.

Apply Now

Refine Your Search

service support coordinator jobs in east bergholt, sfk

Service Support Coordinator

Office Maintenance Coordinator

International Shipping & Procurement Coordinator (FULL TIME)

Account Coordinator Team Lead (PC&B)

Executive Coordinator

Facilities Coordinator

Inclusive Learning Coordinator

Facilities & Reception Coordinator

Receptionist and events coordinator

Client Care Advisor

Senior Administrator

Transport & Operations Co-ordinator

Patient Services Coordinator

Ocean Freight Import Coordinator

Family Worker

Production and Install Coordinator

Care Coordinator

Care Coordinator

Delivery Coordinator

Senior Learning and Development Coordinator

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Job Title - Service Support Coordinator
Reporting To - Senior Service Manager

Role Purpose

Performance Indicators

Knowledge, Skills & Experience

Winning Together Competencies - Our Values and Principles

We win by:

We do it together by:

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service support coordinator jobs in east bergholt, sfk

I want to receive the latest job alerts for service support coordinator in east bergholt, sfk

Related Searches

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Job Title - Service Support Coordinator Reporting To - Senior Service Manager

Role Purpose

Performance Indicators

Knowledge, Skills & Experience

Winning Together Competencies - Our Values and Principles

We win by:

We do it together by:

Job Title - Service Support Coordinator
Reporting To - Senior Service Manager