Service desk support Work, Jobs in East Whitburn, Wln (with Salaries)

IT Support Technician
Norty Ltd —Livingston
- £28,000 a year
- Full-time
- Maintenance
- Communication skills
- Free parking
- Employee discount
Quick apply
5d
IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Travel
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
HSBC Global Services Limited —Motherwell
- From £25,000 a year
- Full-time
- Hybrid work
- In-person
- Free parking
- Annual leave
6d
Chiropractic Assistant
Dunfermline Chiropractic Clinic —Dunfermline
- £13.50 an hour
- Part-time
- Hospitality
- Computer literacy
- Experience working with children
Quick apply
1d
Cash Desk Volunteer
British Heart Foundation —Bathgate
- Employee discount
Receptionist/Customer Service
SPECTRUM PROPERTIES (SCOTLAND) LTD —Glasgow
- £25,000 - £29,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Gym membership
Quick apply
IT Support Manager
Caledonian Technology Group Ltd —Glasgow
- £3,700 - £5,500 a month
- Full-time
- Management
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Service Desk Analyst
Ingenico —Dalgety Bay
- 8 hour shift
- Computer literacy
- Quick service & fast food restaurant
- Computer skills
- Free parking
8d
Receptionist
Scotland Yard Adventure Centre (known as The Yard) —Glasgow
- £13.65 an hour
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Receptionist/Administrator
Circle Scotland CIC —Glasgow
- £13.45 an hour
- Full-time
- Administrative experience
- Organisational skills
- Front desk
- Free parking
- Annual leave
Quick apply
IT Support Technician
Brooklyn Travel —Glasgow
- Azure
- AWS
- Driving
Quick apply
Specialist 1 COMAH
Scottish Environment Protection Agency —Holytown
- £59,118 - £65,311 a year
- Full-time
- Analysis skills
- Mentoring
- Organisational skills
- Annual leave
- Employee discount
1d
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Agile
13d
Dental Practice Receptionist
Crowns Dental Care —Bellshill
- £20,000 - £23,000 a year
- Inventory control
- Computer literacy
- Administrative experience
- Free parking
Quick apply
12d
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
Service Desk Manager
GAP Group —Glasgow
- Full-time
- IT
Front of House Receptionist
STEP —Stirling
- £8,292.80 a year
- Part-time
- CRM software
- Microsoft Outlook
- Computer literacy
Quick apply
2d
Night Auditor
The Caledonian Edinburgh —Edinburgh
- From £13.58 an hour
- Part-time
- Hotel
- Front desk
- Communication skills
- Annual leave
Quick apply
1d
Assistant Ecologist
WSP —Edinburgh
- Communication skills
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement

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IT Support Technician

Norty Ltd
Livingston

Quick apply

Job details

Permanent | Full-time
£28,000 a year
5 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Technical troubleshooting
TCP
User account provisioning
Maintenance
User account management
Computer hardware
IT support
IP networking
Customer support
TCP/IP
Cybersecurity
Canvas
Communication skills
PowerShell scripting
PowerShell
Intune
Help desk
Identity & access management

Full job description

Essential:

JOB TITLE: IT Support Technician

DEPARTMENT: IT

RESPONSIBLE TO: IT Manager

COMPANY OVERVIEW:
Norty Ltd, parent company to 11 leading clothing brands, is excited to announce an opportunity to join our Design team.

For over two decades, Norty and its portfolio of brands have supplied top-quality garments to decorators and embroiderers in the printwear and promotions market. Our brand family includes the hugely popular AWDis, ProRTX, and Henbury.

From hoodies and t-shirts to performance wear and sustainable ranges, Norty offers an unparalleled choice of colours, designs, and fabrics to meet customer needs across the UK, Europe, and the USA.

Learn more: www.norty.com

VISION - To be the world’s canvas for self-expression  

MISSION - To create incredible blank clothing that people love to make, sell and wear.  

VALUES:

Our core values guide the way we do business. They sum up what our business stands for, influence our organisation culture and drive why we do things. It is expected that our team live and breathe the following values:  

Do the right thing – We take active responsibility for delivering the best blanks at the best price while ensuring we are ethical and transparent in our processes.  Empowered individually and as a team, we make changes and take proactive decisions autonomously to do the right thing by our customers and suppliers.  Our principals are never compromised.  

Work together – acting as one we deliver a sum greater than our individual parts.  Our varied skills and resources broaden and enhance the personalised solutions we offer distributors, customers and end users.  We achieve so much more by collaborating closely with our teams, clients. and suppliers.  

Do it with passion – We are passionate about the impact our clothing makes to those who make it, our team, the businesses who sell it and those who wear it.  We want to deliver unrivalled quality, value and choice that is right each time.  Our passion gives us the energy, courage and care to go beyond the expected.  We love what we do.  

Do what you can to make the world a better place – We do what we can to make the world a better place.  Continually looking for opportunities to make a positive change both near and far, breaking old patterns to deliver real improvements and lead the way.  

Never stand still – Change is constant, that’s why we never stand still – we adapt, and generate innovations based on leading the market and offering curated options, this means listening, learning and evolving.  We are humble and genuine in our pursuit of being better everyday.

Key Responsibilities

Provide IT support ensuring internal customer queries are handled efficiently and professionally
Create user accounts, support access requirements and escalate issues where required
Install computer hardware and software, update applications and carry out diagnostic testing
Prepare IT hardware for deployment and support the decommissioning of equipment at end of life
Undertake basic maintenance of computer hardware, IT equipment and related components
Monitor and manage local IT equipment stock levels, escalating requirements where necessary
Respond promptly to IT breakdowns to minimise disruption to operations
Diagnose and troubleshoot software, hardware and connectivity issues
Provide direct end-user support, helping colleagues make effective use of company systems and software
Identify IT risks, incidents and recurring issues, escalating them appropriately
Support the use of security technologies to help protect company computers, servers and data against security threats, data leaks and cyber risks
Work with the wider IT team on specific projects and new system installations as required
Contribute to improvement activity, project support and the ongoing development of the IT function
Support business objectives and undertake other reasonable duties as required

Skills & Experience Required

Essential:

2 years previous experience in an IT support, helpdesk, service desk or technician role
Good working knowledge of computer hardware, software, user accounts, connectivity and general troubleshooting
Ability to provide clear, practical and customer-focused support to employees at all levels
Strong problem-solving skills with the ability to investigate, diagnose and resolve technical issues
Ability to prioritise workload, manage multiple support requests and escalate issues appropriately
Good communication skills, both written and verbal
A proactive, organised and reliable approach to work
Awareness of IT security, data protection and cyber security risks

Desirable:

Experience administering users and groups in Microsoft Entra ID
Experience administering devices and applications in Microsoft Intune
Knowledge of conditional access, device compliance, and identity management
Exposure to automation and scripting (PowerShell)
Experience supporting cloud-first environments
Familiarity with networking concepts including TCP/IP, DNS, DHCP, VPNs, and wireless technologies
Relevant Microsoft certifications or equivalent technical qualifications

Personal Attributes

Self-motivated and proactive
Strong problem-solving mindset
Adaptable and able to thrive in a rapidly growing business
Professional and customer-focused
Reliable and accountable
Team-oriented with a willingness to learn and share knowledge
Able to work under pressure while maintaining attention to detail

Note: This role may require occasional out-of-hours work to support business-critical projects, upgrades, or operational requirements.

*We will only contact candidates who are successful to the next stage*

Pay: £28,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in east whitburn, wln

IT Support Technician

IT Support Services Technician

Customer Service Advisor

Chiropractic Assistant

Cash Desk Volunteer

Receptionist/Customer Service

IT Support Manager

Service Desk Analyst

Receptionist

Receptionist/Administrator

IT Support Technician

Specialist 1 COMAH

Service Desk Engineer

Dental Practice Receptionist

Regional IT Support Specialist

Service Desk Manager

Front of House Receptionist

Night Auditor

Assistant Ecologist

IT Service Desk Analyst - Edinburgh

I want to receive the latest job alerts for service desk support in east whitburn, wln

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