Support & client services managers Work, Jobs in Eastleigh, Ham (with Salaries)

Assistant Operations Manager
Now Student Living —Southampton
- £32,000 - £35,000 a year
- Full-time
- Sales
- Business development
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
9d
Customer Service Team Manager
Benefact Group —Eastleigh
- Up to £40,000 a year
- Full-time
- Hybrid work
- Recruiting
- Training & development
- Leadership
- Annual leave
- Sick pay
Quick apply
13d
Central Services Advisor
Intersafe —Eastleigh
- £15 an hour
- Part-time
- CRM software
- Databases
- Business development
Quick apply
2d
Reservations and Events Manager
Valor Hospitality —Eastleigh
- £33,000 a year
- Customer service
- Hotel
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply
Practice Administrator - Part Time
Cone Accounting —Southampton
- £13.45 - £15.00 an hour
- Part-time
- Remote
- CRM software
- Google Suite
- English
- Annual leave
- Flexitime
Quick apply
6h
Lone Parent Employability Course - Salisbury - Freelance Part Time
Forward Step Training —Salisbury
- £140 a day
- In-person
- Communication skills
Quick apply
Junior Project Manager
Marina Projects Ltd —Southampton
- £23,000 - £27,000 a year
- Full-time
- English
- Project management
- In-person
- Free parking
Quick apply
6d
Front of House and Administration Assistant
Yellow Door —Southampton
- £25,081 a year
- Part-time
- Human resources
- Front desk
- Free parking
- Annual leave
Customer Service Executive
Benefact Group —Eastleigh
- From £24,700 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Annual leave
- Sick pay
Quick apply
3d
Admin Assistant - Care Home
Barchester Healthcare —Fareham
- £14.89 an hour
- Front desk
- Computer skills
- Employee discount
- Referral programme
Quick apply
14d
Motor Team Sales Executive
Impact Call Centre Ltd —Romsey
- Up to £29,000 a year
- Full-time
- Sales
- Computer literacy
- Computer skills
- Free parking
- Employee discount
Quick apply
8d
Business Support Manager
M Group —Southampton
- Microsoft Office
- Databases
- Hotel
- Annual leave
- Employee assistance programme
Business Development Manager - Interconnect (Turkey)
Apollo Aerospace Components Electrical Division (Interconnect) —Southampton
- Remote
- Business development
- Presentation skills
- Budgeting
Quick apply
Business Development Manager
JLMS Management Ltd —Eastleigh
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Business development
- Presentation skills
- Free parking
Quick apply
Client Services Administrator
Fiander ETL —Southampton
- Full-time
- Administrative experience
- Organisational skills
- Front desk
- Free parking
- Referral programme
Quick apply
7d
Maritime Operations Officer
Ambrey —Southampton
- Full-time
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Postal Operations Assistant Manager
Clarke Willmott LLP —Southampton
- Management
- Supervising experience
- Continuous improvement
Stocktaker - Southampton
nGeneration —Southampton
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
8d
Administration Assistant
Capsticks Solicitors LLP —Winchester
- Full-time
- Customer service
- Microsoft Office
- Continuous improvement
Quick apply
Contract Management Specialist
Prysmian Group —Bishopstoke
- Organisational skills
- Contracts
- SharePoint

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support & client services managers jobs near eastleigh, ham

Assistant Operations Manager

Now Student Living
Southampton

Quick apply

Job details

Permanent | Full-time
£32,000 - £35,000 a year
9 days ago

Benefits

Health & wellbeing programme
Company pension
Company events
Private medical insurance
Life insurance
Sick pay

Qualifications

Cost management
Fiscal management
Operations management
Sales
Cost control
Business development
Accounts Receivable Credit Control
Life safety system testing
Partnership building
Client services
Relationship management
Customer support
Customer interaction
Cash handling
Marketing
Property management
A Level

Full job description

Assistant Operations Manager

You have responsibility for the daily management of the Residence under the direction of the Operations Manager and via the Company’s monitoring procedures. You will be responsible for ensuring a high standard of customer service and administration is provided at all times in order to maintain operational standards and to maximise revenue generation.

A main focus of the role is ensuring that the residence runs efficiently and cost effectively in line with company policies and procedures. Financial management is a main focus of the role with responsibility, in conjunction with the Operations Manager, for the daily management of budgets and cost control.

The close working relationship with the Operations Manager and the local team is critical to success of this role and the Residence. It is essential that you have the ability to work on your own as well as part a team and can communicate effectively at all levels. The role is a hands-on position which will require you to be able to balance the serious aspects of the role while providing a social and fun atmosphere to create a community where students want to live and work.

Core Objectives – Specific Expectations of the Role

Business Development

Actively support the Operations Manager in leading the business and revenue generating opportunities by working with the Operations Manager, as required, to:
complete sales viewings;
manage the student renewal and expansion process; and
instigate and/or wholly participate in promotional & marketing activities.

Customer Care

Develop and maintain relationships with the University/Colleges in your city/region
Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers’ expectations and service levels, and in line with the National Code of Standards and Now Student Living’s own procedures.
Engaging with residents to help provide a ‘home-from-home’ experience.
Be fully conversant with the residences’ Mental Health awareness protocols; be able to direct students to specialist resources and be able to deal with emergency situations if they arise.
Support the Operations Manager with the student move in and move out process to provide a smooth transition for the customer whilst ensuring all administrative, operational and financial aspects are completed to a high standard.

Daily Management

Daily management of the residence to the high standards by interpreting and implementing policies and procedures as laid down by Now Student Living.
Manage all aspects of administration within the residence including electronic and paper-based systems.
Ensure daily night services log has been checked and any appropriate action required has been taken or escalated to the Operations Manager.
Maintaining Management Standards
Assist with the operation of the residence and deputise in the Operations Manager’s absence.
Implementation of (and ensuring the residence’s adherence to) the Company’s systems and processes for monitoring standards and audits within the residence.

Financial Management

Effective and accurate credit control to ensure no outstanding debt on client accounts, taking remedial actions to collect outstanding debt in line with policies and procedures.
Use of StuRents, to input financial information and to extract important financial information.
Ensure billing is completed in line with company procedures.
Maintain full and up-to-date knowledge of the Company’s cash-handling procedures and ensure all relevant staff are competent in the appropriate handling of cash within the residence.
Transaction management through full and correct receipting and use of all financial and booking systems.

Health & Safety

Follow policies and procedures dictated by current H&S legislation.
Along with the Operations Manager ensure that health and safety checks are completed including fire alarm testing, emergency light testing, monthly checks, emergency equipment and emergency evacuation practices.

Planning and Organising

Effective planning and organising of time and tasks in line with needs of residences and the business as requested by the Operations Manager

About Us:

Being a member of the Now Student Living team requires an appreciation for the dedication our core vison to be the best choice for our students and our clients, as an innovative industry leader, to inspire them and grow together. Our Vision and Values are fundamental to Now Student Living’s ultimate mission to provide a safe and welcoming environment for our residents, colleagues and visitors.

Vision and Values

At Now Student Living, we stand for core brand values of Community, Accessibility and Sustainability. Three pillars that inspire our brand name through everything we do.

Our Residence Teams help shape and contribute to our community, giving back in the most environmentally friendly way, whilst being on hand with 1-2-1 support our students with their studies, accommodation maintenance or something more personal.

Job Types: Full-time, Permanent

Pay: £32,000.00-£35,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
Private medical insurance
Sick pay

Ability to commute/relocate:

Southampton SO17: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (preferred)

Experience:

Operations management: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

support & client services managers jobs in eastleigh, ham

Assistant Operations Manager

Customer Service Team Manager

Central Services Advisor

Reservations and Events Manager

Practice Administrator - Part Time

Lone Parent Employability Course - Salisbury - Freelance Part Time

Junior Project Manager

Front of House and Administration Assistant

Customer Service Executive

Admin Assistant - Care Home

Motor Team Sales Executive

Business Support Manager

Business Development Manager - Interconnect (Turkey)

Business Development Manager

Client Services Administrator

Maritime Operations Officer

Postal Operations Assistant Manager

Stocktaker - Southampton

Administration Assistant

Contract Management Specialist

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