Customer support & client services Work, Jobs in Eaton Bray, Bdf (with Salaries)

Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Customer service
- English
Quick apply
Maintenance and Contracts Co-ordinator - Full Time
Levant —Leighton Buzzard
- £29,500 - £32,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
2d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Call Centre (Collections) 8am-12pm Monday to Friday
Insurance Collections Bureau Ltd —Welwyn Garden City
- £12.71 an hour
- Part-time
- Computer literacy
- Data entry
- Financial services
Quick apply
13d
Client Scheduler / Administrator (3 month contract)
Kiwa —Dunstable
- Full-time
- Organisational skills
- Communication skills
- Annual leave
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Communication skills
Call Centre Agent - Fundraising
DTV Optimise Ltd —Bedford
- From £26,520 a year
- 8 hour shift
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Catering Assistant
Impact Food Group —Dunstable
- £10,676.40 a year
- Part-time
- School
- Employee discount
Quick apply
Office Administrator
Allied Water Ltd —St Albans
- From £26,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Data entry
- Organisational skills
- Work from home
Quick apply
1d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Welwyn
- £3,800 a month
- Full-time
- Sales
Quick apply
Reservations and Events Manager -Holiday Inn Hemel Hempstead
Valor Hospitality —Hemel Hempstead
- £32,000 - £34,000 a year
- Full-time
- Customer service
- Hotel
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply
Dealership Host and Administrator
RPM Independent Porsche Specialists Ltd —Tring
- Full-time
- Serving
- Microsoft Office
- Administrative experience
Quick apply
10d
Trainee European Import Operator
Simarco —Bedford
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Welwyn
- £3,800 a month
- Full-time
Quick apply
Operations Manager
First Facilities Support LTD —High Wycombe
- £33,000 - £43,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Recruiting
- Free parking
- Annual leave
Quick apply
Front of House Receptionist - MFS & RUK
BidvestNoonan —Rickmansworth
- £15.87 an hour
- Part-time
- Front desk
- Communication skills
- Annual leave
Quick apply
Business Support Administrator Assistant
Buckinghamshire Council —Aylesbury
- Full-time
- Databases
- Typing
- Communication skills
- Employee assistance programme
- Employee discount
6d
IT Administrator
Form IT Solutions —Luton
- £25,420 - £26,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
9d

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customer support & client services jobs near eaton bray, bdf

Customer Complaints Advisor

Return on Investment Ltd -
Milton Keynes

Quick apply

Job details

£24,850 - £26,000 a year

Benefits

Free parking
Annual leave
Company pension
Car scheme

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Complaint handling
Organisational skills
Customer interaction
Communication skills
Negotiation

Full job description

Customer Complaints Advisor
Location: Milton Keynes - Hybrid Working
Salary: £24,850 - £26,000 + Bonus
Hours: Shift-based between 8:30am - 7:00pm Monday to Friday and 9:00am - 1:00pm Saturdays

Help shape exceptional customer experiences

At ROI, we're helping shape the future of fleet by combining people, technology and industry expertise to solve complex challenges for some of the biggest names in automotive. As the UK's leading automotive support agency, we partner with over 70% of automotive brands, delivering customer engagement, technology, insight and marketing solutions that drive measurable results.

As we continue to grow, we're looking for a Customer Complaints Advisor to join our team supporting one of our long-standing automotive partners, Kia.

If you're someone who enjoys solving problems, takes ownership of customer outcomes and thrives in a fast-paced environment, this is an opportunity to make a genuine impact. Every conversation you have helps strengthen customer relationships and contributes to the success of both our clients and our business.

The role

As a Customer Complaints Advisor, you'll support customers across multiple channels including phone, email and webchat, delivering professional, empathetic and efficient resolutions.

Working as part of a collaborative, high-performing team, you'll take ownership of customers from start to finish, ensuring every interaction reflects the high standards our customers expect.

This is a varied and fast-paced role where you'll manage a high volume while maintaining excellent attention to detail and meeting service level expectations.

No two days are the same, so we're looking for someone who stays calm under pressure, communicates confidently and genuinely enjoys helping people.

What you'll be doing

Managing customer complaints and enquiries via telephone, email and webchat.
Taking ownership of cases through to resolution.
Investigating customer concerns with accuracy and attention to detail.
Delivering fair and timely outcomes while balancing customer needs with business requirements.
Working to service level agreements and quality standards.
Collaborating with colleagues and sharing knowledge to deliver the best customer experience.
Continuously developing your knowledge and skills to deliver outstanding service.

What we're looking for

We're looking for people who combine empathy with confidence and enjoy finding solutions.

You'll ideally have:

The ability to understand situations from the customer's perspective.
Excellent written and verbal communication skills.
A calm, resilient and positive approach when handling challenging conversations.
Strong organisational skills with excellent attention to detail.
A proactive approach to problem-solving.
Good negotiation skills and sound judgement.
A collaborative mindset with a willingness to support others and share knowledge.
A desire to learn, adapt and continuously improve.

What you'll get in return

We believe great people deserve a great experience too.

Our benefits include:

£500 annual Health & Wellbeing Allowance to spend on your physical or mental wellbeing.
Hybrid working following training.
Team social events.
Free parking.
Access to Education Bursaries to support your personal and professional development.
Birthday day off plus a birthday voucher.
Company pension.
Healthcare plan.
Annual leave that increases with service.
Employee car purchase schemes.

Why ROI?

At ROI, you'll have the opportunity to do meaningful work that makes a visible difference. You'll be trusted to take ownership, supported by experienced colleagues who value collaboration over ego, and encouraged to keep learning as technology continues to transform our industry.

We're building teams that embrace curiosity, adaptability and continuous improvement, creating rewarding careers in a business that's helping shape the future of fleet.

If you're looking for a role where your work has real impact and you can continue to grow your career, we'd love to hear from you.

Apply today and become part of our journey.

Quick apply

Refine Your Search

customer support & client services jobs in eaton bray, bdf

Customer Complaints Advisor

Helpdesk Agent (Full Time Office Working inc weekends)

Account Co-Ordinator

Maintenance and Contracts Co-ordinator - Full Time

Contact Centre Operations Manager

Call Centre (Collections) 8am-12pm Monday to Friday

Client Scheduler / Administrator (3 month contract)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Call Centre Agent - Fundraising

Catering Assistant

Office Administrator

JUNIOR SALES ADVISOR

Reservations and Events Manager -Holiday Inn Hemel Hempstead

Dealership Host and Administrator

Trainee European Import Operator

JUNIOR SALES CONSULTANT

Operations Manager

Front of House Receptionist - MFS & RUK

Business Support Administrator Assistant

IT Administrator

I want to receive the latest job alerts for customer support & client services in eaton bray, bdf

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