Client coordinator Work, Jobs in Eccleshall, Sts (with Salaries)

Front of House & Patient Co-ordinator
The Nantwich Clinic Ltd —Nantwich
- £26,436.80 - £29,580.00 a year
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Free parking
- Store discount
Quick apply
Transport Coordinator
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall
- £30,000 a year
- Full-time
- Management
- Computer literacy
- Data entry
Quick apply
Senior Accommodation Coordinator
Davies —Stoke-on-Trent
- Full-time
- Customer service
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Service & Mobile Engineer Coordinator
ND Brown Ltd —Wolverhampton
- £32,000 - £35,000 a year
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Free parking
Quick apply
8d
Care Coordinator
LILYROSE CARE GROUP LIMITED —Market Drayton
- From £26,824 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
Quick apply
Account Coordinator
HSL Compliance Limited —Cannock
- £25,398.80 - £29,000.00 a year
- No experience needed
- Organisational skills
- Communication skills
- Annual leave
- Sick pay
Quick apply
1h
Marketing & Client Coordinator
Avantis Hardware —Rugeley
- £30,000 - £35,000 a year
- Full-time
- In-person
- Marketing
- Free parking
Quick apply
E-commerce & Sales Coordinator
MBP Door Solutions —West Bromwich
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Free parking
- Sick pay
Quick apply
Graduate Installations Coordinator
Pentagon Play —Middlewich
- £26,500 a year
- Full-time
- Management
- Customer service
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
8d
Health, Safety and Environmental Advisor
ACS Construction Group —Stafford
- £40,000 - £45,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
Care Coordinator
Active Care Group —Albrighton
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Care Coordinator
Cera Care —Shrewsbury
- £26,000 a year
- Employee assistance programme
- Employee discount
14d
Activity Coordinator - Mental Health
Midlands Partnership University NHS Foundation Trust —Shrewsbury
- £25,272 a year
- Full-time
4d
on call carer
Brockton Care Ltd —Telford and Wrekin
- £12.80 an hour
- Part-time
- Customer service
- Travel
- Organisational skills
Quick apply
3h
Operations Coordinator
PHSGroup —West Bromwich
- £26,514 a year
- No weekends
- Customer service
- Team management
Marketing Graphic Designer
Obsequio Group —Lichfield
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
2d
Volunteer Coordinator
YMCA Black Country Group —Walsall
- £17,485 a year
- Part-time
- Recruiting
- Organisational skills
- Annual leave
- Employee assistance programme
Global Spare Parts Manager
Cambi —Congleton
- Engineering
- Bachelor's degree
- Continuous improvement
Quick apply
5d
Senior Care Assistant
Advance Healthcare Limited —Willenhall
- £12.40 an hour
- Full-time
- Nursing home
- Paid training
- Annual leave
Nurse Practitioner
University Hospitals of North Midlands NHS Trust —Hanley
- £49,387 - £56,515 a year
- Full-time
- Travel
- Mentoring
- Acute care experience
1d

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Front of House & Patient Co-ordinator

The Nantwich Clinic Ltd -
Nantwich

Quick apply

Job details

Permanent | Full-time | Part-time upon request
£26,436.80 - £29,580.00 a year

Benefits

Free parking
Store discount
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Hospitality
Record keeping
Customer communication
Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Client communication
Patient service
Appointment booking and call handling
Medical reception and administration experience
Organisational skills
Front desk
Managing patient records
Communication skills
Office experience

Full job description

Pay: £26,436.80-£29,580.00 per year

Job Description:

THE NANTWICH CLINIC
Front of House & Patient Coordinator

Nantwich, Cheshire | Full-Time | Permanent

ABOUT THE NANTWICH CLINIC

The Nantwich Clinic is a premium, multi-specialty private clinic based in Stapeley, Nantwich.

We provide Physiotherapy & Rehabilitation, Podiatry, Audiology, Private GP Services, Aesthetics, Wellness, and advanced treatment technologies within one integrated clinic environment.

We are not a high-volume, transactional clinic.

Patients come to us because they want to feel genuinely looked after, guided properly, and confident they are in safe hands. The front of house team is central to creating that experience.

This is not a standard receptionist role.

We are looking for an experienced Front of House & Patient Coordinator who can confidently manage a busy clinic environment while maintaining calm, professionalism, warmth, and exceptional attention to detail.

THE ROLE

This role sits at the centre of the clinic.

You will manage patient communication, diary coordination, bookings, and front of house operations across multiple departments while ensuring every patient feels welcomed, reassured, and guided clearly through their care journey.

You will often be managing:

Multiple phone calls
Patients arriving at reception
Clinician diary changes
WhatsApp and social media enquiries
Booking requests and follow-ups
Patient questions and concerns

The right person will stay calm under pressure, think ahead rather than react, problem solve and maintain a polished, professional atmosphere regardless of how busy the clinic becomes.

This role would suit someone who enjoys fast-paced environments, takes pride in high standards, and naturally notices what needs doing without needing to be asked.

KEY RESPONSIBILITIES

FRONT OF HOUSE & PATIENT EXPERIENCE

Welcome patients warmly and professionally, ensuring they feel looked after from the moment they arrive
Maintain a calm, organised, premium front of house environment at all times
Manage incoming calls, emails, WhatsApp messages, and enquiries promptly and professionally
Guide patients confidently through booking, treatment planning, and follow-up processes
Ensure patients always leave understanding what happens next

DIARY & BOOKING MANAGEMENT

Manage clinician diaries efficiently across multiple departments
Reduce booking gaps and optimise appointment flow
Coordinate rebookings and ongoing treatment plans confidently
Handle cancellations, changes, and scheduling issues proactively
Ensure accurate booking and patient record management within Cliniko

PATIENT JOURNEY & RETENTION

Support structured patient journeys through confident rebooking and continuity of care
Encourage patient reviews at appropriate moments
Identify opportunities for relevant cross-referrals between departments where genuinely beneficial
Help patients access the right services within the clinic
Follow through on outstanding tasks and communication until completed

TEAM & OPERATIONAL SUPPORT

Protect clinicians from unnecessary interruptions where possible
Communicate clearly and accurately with the wider team
Support smooth day-to-day clinic operations
Maintain excellent attention to detail across all communication and administration
Contribute positively to the clinic culture and standards

WHAT WE ARE LOOKING FOR

ESSENTIAL

Previous experience in a busy front of house, reception, patient coordinator, hospitality, or client-facing role
Excellent communication skills, both written and verbal
Strong organisational skills and ability to manage multiple priorities simultaneously
Calm, composed, and professional under pressure
Warm, confident, and emotionally intelligent
Fast-paced and proactive approach to work
High attention to detail and pride in presentation
Strong grammar, professionalism, and communication standards
Confidence using digital systems and managing diaries

DESIRABLE

Experience within private healthcare, aesthetics, wellness, or hospitality
Experience using Cliniko or similar booking systems
Experience handling high volumes of patient or customer communication
Confidence discussing treatment journeys and ongoing care plans

THIS ROLE IS NOT SUITED TO SOMEONE WHO:

Prefers a slow-paced administrative environment
Waits to be told what to do
Struggles managing multiple interruptions at once
Becomes easily overwhelmed under pressure
Communicates in a cold, transactional, or overly corporate way
Is uncomfortable confidently guiding patients through next steps

WHAT WE OFFER

A genuinely supportive, high-standard team environment
A modern, premium clinic setting
Ongoing training and development
Staff discounts on clinic services and products
Team events and away days
Free on-site parking
The opportunity to grow within an expanding clinic

WHY THIS ROLE MATTERS

The front of house team shapes how patients feel about this clinic.

Patients may forget exactly what was said on the phone. They will remember whether they felt reassured, welcomed, and confident they were being looked after.

We are looking for someone who takes pride in creating that experience every day.

HOW TO APPLY

Please send your CV along with a short covering statement telling us:

Why this role interests you
What you believe makes an exceptional patient experience
How you work under pressure in busy environments

We are actively recruiting and looking to move quickly for the right candidate.

Job Types: Full-time, Permanent

Benefits:

Company events
Employee discount
Free parking
On-site parking
Paid volunteer time
Store discount

Work Location: In person

Pay: £26,436.80-£29,580.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client coordinator jobs in eccleshall, sts

Front of House & Patient Co-ordinator

Transport Coordinator

Senior Accommodation Coordinator

Service & Mobile Engineer Coordinator

Care Coordinator

Account Coordinator

Marketing & Client Coordinator

E-commerce & Sales Coordinator

Graduate Installations Coordinator

Health, Safety and Environmental Advisor

Care Coordinator

Care Coordinator

Activity Coordinator - Mental Health

on call carer

Operations Coordinator

Marketing Graphic Designer

Volunteer Coordinator

Global Spare Parts Manager

Senior Care Assistant

Nurse Practitioner

I want to receive the latest job alerts for client coordinator in eccleshall, sts

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