Special assistant Work, Jobs in Edenbridge, Ken (with Salaries)

Customer Services Assistant
Leeds Castle Foundation —Maidstone
- £12.71 an hour
- Weekend availability
- CRM software
- Hospitality
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
5d
Nursery Assistant bank staff
Monkey Puzzle —Sevenoaks
- Up to £13.50 an hour
- Part-time
- Childcare
- In-person
- Teaching
- Health & wellbeing programme
- Employee discount
Quick apply
10d
Student Support (Education & Residential)
VALENCE SCHOOL —Westerham
- From £13.56 an hour
- Part-time
- Leadership
- School
- Free parking
- Health & wellbeing programme
Quick apply
Activity Assistant
Ifield Park Care home —Crawley
- From £12.71 an hour
- Temporary
- Care experience
- Organisational skills
- In-person
Quick apply
Personal Assistant to Managing Director
REFYT LTD —Canary Wharf
- £27,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
Guest Service Assistant
Holiday Inn Express Limehouse —London
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Speech and Language Therapy Assistant
Surrey County Council —Reigate
- £26,447 - £28,546 a year
- Microsoft Outlook
- Travel
- Care plans
- Employee assistance programme
- Employee discount
14d
Sales Assistant (Part-Time)
Pandora Jewelry —Horley
- £14.55 an hour
- Part-time
- Sales
- Employee discount
13d
Chef Assistant
Monkey Puzzle day Nursery Sevenoaks —Sevenoaks
- Up to £13.50 an hour
- Full-time
- In-person
- Annual leave
Quick apply
10d
Customer Service Assistant
Hornblower —London
- £12.71 an hour
- Full-time
- Hospitality
- Customer service
- First Aid Certification
Quick apply
Teaching Assistant - 2 Days, Term Time Only
Lady Boswell's Primary School —Sevenoaks
- £13.56 an hour
- Full-time
- Working with children
- First Aid Certification
- School
- Free parking
- Health & wellbeing programme
Quick apply
4d
Live-in Care Assistant (FEMALE ONLY)
PA Services For You —Horsham
- From £850 a week
- Full-time
- Driving
- Care plans
- Communication skills
- Store discount
- Annual leave
Quick apply
5d
Production Assistant
More Than Foil —Godstone
- £26,500 - £28,000 a year
- Full-time
- Microsoft Excel
- Social media management
- Computer skills
- Free parking
- Annual leave
Quick apply
10h
Trading Assistant - Shift
Sainsbury's —Tonbridge
- £13.23 an hour
- Full-time
- Employee assistance programme
- Employee discount
1d
Hospitality Assistant (Monday to Friday)
Searcys —London
- £14.80 an hour
- Full-time
- Customer service
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Lifestyles/Activities Assistant - PART TIME
Maplewood Court —Maidstone
- £13.20 an hour
- Part-time
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
5d
Passenger Assistant for school runs - London - now recruiting for September
247 Airport Transfer —London
- £12.71 - £13.00 an hour
- Part-time
- English
- IT
- Care plans
- Flexitime
Quick apply
14d
Food and Beverage Assistant
Signature Senior Lifestyle —Kingston upon Thames
- £13.45 - £14.45 an hour
- 8 hour shift
- Nursing home
- Organisational skills
- Café
- Annual leave
- Employee assistance programme
E-Commerce Assistant
Tabio UK —London
- From £12.80 an hour
- Part-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
13h
Assistant Editor
Clio —London
- Full-time
- Remote
- Life insurance
4d

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special assistant jobs near edenbridge, ken

Customer Services Assistant

Leeds Castle Foundation -
Maidstone

Quick apply

Job details

Fixed term contract | Zero hours contract
£12.71 an hour
5 days ago

Benefits

Free parking
Health & wellbeing programme
Discounted or free food
Company events
Employee discount
On-site parking

Qualifications

CRM software
Hospitality
Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Role Overview

To provide an exceptional level of customer service as the first point of contact for all enquiries. The role is responsible for responding to enquiries received by telephone and email, supporting ticketing and events, assisting with group bookings and ensuring visitors receive accurate, timely and helpful information before, during and after their visit.

Working closely with Visitor Operations, Admissions, Retail, Groups, Hospitality and Events teams, the Customer Services Assistant will help deliver a seamless visitor experience whilst supporting the wider commercial and charitable objectives of Leeds Castle.

Role Details – This is a desk based, on-site role which is Fixed Term until end of March 2027. Minimum 16 hrs per week, ideally Thursday, Friday, Saturday & Sunday 9am – 1pm, start/finish times and weekdays can be flexible, but weekend cover is an essential requirement.

KEY TASKS

To act as the first point of contact for visitor enquiries, providing a professional, friendly and knowledgeable service at all times.
To respond promptly and accurately to enquiries received via telephone, email and other communication channels.
To monitor and manage shared customer service inboxes, ensuring enquiries are prioritised and responded to within agreed timescales.
To provide information regarding ticketing, events, activities, accessibility, facilities and visitor experiences across the estate.
To investigate and resolve ticketing enquiries, including booking amendments, payment queries and visitor account issues, escalating where appropriate
To support enquiries relating to seasonal events, special experiences and hospitality offerings, liaising with relevant departments to ensure accurate information is provided
To assist with group booking enquiries, processing reservations and communicating requirements with operational teams.
To support event administration and customer communications before and after events
To maintain accurate records of customer interactions, bookings and enquiries using relevant systems and databases.
To deal with feedback, complaints and service recovery opportunities professionally and courteously, escalating issues where appropriate.
To support Leeds Castle's commitment to delivering outstanding customer service and continuously improving the visitor experience.
To undertake any other reasonable duties as requested by your line manager.

Weekend and bank holiday working is a requirement of this role. During seasonal events, hours may be amended in line with business need.

_________________________________________________________________________

CORE ACCOUNTABILITIES

· Deliver exceptional customer service that reflects Leeds Castle's values and reputation.

· Maintain excellent standards of communication, professionalism and accuracy.

· Work collaboratively across departments to provide a seamless visitor experience.

· Follow Company regulations in Health & Safety and maintain a safe working environment.

· Ensure personal standards of presentation, performance and attendance are beyond reproach at all times.

· Handle customer information in accordance with data protection requirements and company policies.

SKILLS, KNOWLEDGE, EXPERIENCE required

· Previous experience in a customer service, contact centre, visitor attraction, hospitality or administrative role.

· Excellent verbal and written communication skills.

Strong organisational skills with the ability to manage multiple enquiries and priorities.
Experience of working with booking, ticketing or CRM systems would be advantageous.
Strong attention to detail and accuracy when processing bookings and customer information.
Ability to remain calm and professional when dealing with challenging situations or complaints.
Good IT skills, including Microsoft Office applications and email management.
A proactive and positive approach to problem solving.
A willingness to work as 'one team', supporting colleagues across departments as required.

Pay: £12.71 per hour

Benefits:

Company events
Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

special assistant jobs in edenbridge, ken

Customer Services Assistant

Nursery Assistant bank staff

Student Support (Education & Residential)

Activity Assistant

Personal Assistant to Managing Director

Guest Service Assistant

Speech and Language Therapy Assistant

Sales Assistant (Part-Time)

Chef Assistant

Customer Service Assistant

Teaching Assistant - 2 Days, Term Time Only

Live-in Care Assistant (FEMALE ONLY)

Production Assistant

Trading Assistant - Shift

Hospitality Assistant (Monday to Friday)

Lifestyles/Activities Assistant - PART TIME

Passenger Assistant for school runs - London - now recruiting for September

Food and Beverage Assistant

E-Commerce Assistant

Assistant Editor

I want to receive the latest job alerts for special assistant in edenbridge, ken

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