Customer care specialist Work, Jobs in Edenfield, Lan (with Salaries)

Customer Operations Administrator
PurelyPowered Ltd —Preston
- £24,420 - £31,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
9h
Duty Pharmacy Manager - Haslingden
Tesco UK —Haslingden
- Up to £52,000 a year
- Full-time
- IT
Homelessness Prevention Officer
Oldham Council —Oldham
- £34,434 - £38,220 a year
- Organisational skills
- Annual leave
- Employee discount
12d
Airport Driver
ABM —Manchester Airport
- £14.36 an hour
- Full-time
- Driving
Welfare and Benefits Administrator
Partners Foundation Ltd —Wigan
- £23,775 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Work from home
- Sick pay
Quick apply
5d
Debt Recovery Controller
JLA —Ripponden
- Up to £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
6d
Customer Service Specialist
EMR Group —Warrington
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
Quick apply
4d
Rehabilitation Specialist
Nuffield Health —Manchester
- Up to £30,000 a year
- Full-time
- English
- Bachelor's degree
- Rehabilitation centre
- Employee discount
- Gym membership
12d
Customer Care & Service Coordinator (Customer Support)
Envirovent —Saltaire
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
- Free parking
- Annual leave
Quick apply
12d
Customer Consultant Toyota
RRG Group —Silsden
- £20,800.00 - £25,396.80 a year
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
3d
Community Health and Wellbeing Officer - Harm Reduction
Blackburn Rovers Community Trust —Blackburn
- £30,000 a year
- Weekend availability
- Maintenance
- First Aid Certification
- No degree
- Free parking
- Store discount
Quick apply
Highlift Driver - Manchester Airport
Unifi —Manchester
- Full-time
- Heavy lifting
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Airport Driver
ABM UK —Manchester Airport
- £14.36 an hour
- Full-time
- Driving
- Employee discount
Quick apply
Senior Finance Assistant
Compassionate Care Group —Altrincham
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Accounting
- IT
Quick apply
Client Services Manager
Staci —Blackburn
- From £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Pharmacy Manager - Rawtenstall
Tesco UK —Rawtenstall
- £44,990 - £61,861 a year
- Full-time
- IT
10h
Operations Team Leader - Specialist Services
UK Event Medical Services Limited —Preston
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
Craft Operative, Joiner generalist
Canal & River Trust —Burnley
- £29,345 a year
- Weekend availability
- Construction experience
Senior Customer Service Advisor
Barclays —Bradford
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Administrator
JLA —Ripponden
- Up to £27,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
6d

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Customer Operations Administrator

PurelyPowered Ltd
Preston

Quick apply

Job details

Part-time
£24,420 - £31,000 a year
9 hours ago

Qualifications

Customer service
Renewable energy
Microsoft Office
Administrative experience
Computer skills
Phone etiquette
Communication skills

Full job description

About PurelyPowered

PurelyPowered is a fast-growing renewable energy company specialising in high-quality residential solar PV, battery storage and air conditioning installations. We pride ourselves on honest advice, exceptional customer service and a straightforward, pressure-free sales process.

As our business continues to grow, we're looking for a friendly, organised and proactive Customer & Operations Administrator to become the first point of contact for our customers and support the day-to-day running of the business.

This is an exciting opportunity to join a growing company where your role will evolve alongside the business, with genuine opportunities for increased responsibility and career progression.

The Role

The purpose of this role is simple: keep our customers informed, our operations organised and free up our Managing Director to spend more time helping customers and growing the business.

You'll become the first voice our customers hear, helping create an outstanding first impression while ensuring every enquiry is handled professionally, efficiently and with genuine care.

We're looking for someone who enjoys speaking with people, is highly organised and can confidently manage multiple tasks while working independently.

Key ResponsibilitiesCustomer Enquiries

Answer incoming telephone calls professionally and confidently.
Respond to customer emails promptly.
Book technical home surveys into the company diary.
Provide reassurance and guidance to prospective customers without using high pressure sales techniques.
Ensure all new enquiries receive a prompt response, ideally within 10 minutes during working hours.

Sales Administration

Send survey confirmations and appointment reminders.
Follow up outstanding quotations and proposals.
Keep accurate customer records.
Liaise with customers throughout their journey and answer general enquiries.

Operations Support

Arrange scaffold bookings.
Coordinate installation dates with customers and installation teams.
Assist with scheduling and diary management.
Ensure customers remain informed throughout every stage of their project.

Compliance & Documentation

Complete and submit various technical and administrative documents (full training provided).
Prepare and organise customer paperwork.
Maintain organised digital records and documentation.

Software You'll Use

Google Workspace
Gmail
Google Calendar
Google Sheets
Microsoft Office

Full training will be provided on any specialist software and documentation required.

We're Looking For -

Essential

Friendly, approachable and professional.
Confident speaking with customers over the phone.
Excellent written communication skills.
Highly organised with strong attention to detail.
Able to prioritise workload and manage multiple tasks.
Comfortable working independently and making routine decisions.
Previous administrative experience.
Excellent computer skills.

Desirable

Experience within the electrical, construction or renewable energy industry.
Previous customer service experience.
Experience within the solar industry (highly desirable but not essential).

Working Hours

Approximately 25–30 hours per week initially.
Hours can be flexible and arranged around school hours where appropriate.
Hybrid working to begin with.
Transition to a predominantly remote role during the early stages.
Long-term vision to become office based as the business continues to expand over the next 10–12 months.
Opportunity to progress into a full-time (40-hour) position as the company grows.

What Success Looks Like

Within the first six months you will:

Ensure every new enquiry is contacted within 10 minutes during working hours wherever possible.
Keep customers updated throughout every stage of their project.
Maintain organised customer records and schedules.
Reduce administrative workload so the Managing Director can focus primarily on customer surveys and business growth.
Help deliver an exceptional customer experience that generates positive reviews and referrals.

Why Join PurelyPowered?

You'll be joining a small but ambitious company at an exciting stage of growth.

Rather than becoming another number in a large organisation, you'll have the opportunity to make a genuine impact on how the business operates. Your ideas will be welcomed, your responsibilities will grow over time, and you'll play an important role in helping build one of the region's leading renewable energy companies.

If you're organised, enjoy helping people and take pride in delivering exceptional customer service, we'd love to hear from you.

Pay: £24,420.00-£31,000.00 per year

Work Location: Hybrid remote in Preston (Lancashire, North West Region)

Quick apply

Refine Your Search

customer care specialist jobs in edenfield, lan

Customer Operations Administrator

Duty Pharmacy Manager - Haslingden

Homelessness Prevention Officer

Airport Driver

Welfare and Benefits Administrator

Debt Recovery Controller

Customer Service Specialist

Rehabilitation Specialist

Customer Care & Service Coordinator (Customer Support)

Customer Consultant Toyota

Community Health and Wellbeing Officer - Harm Reduction

Highlift Driver - Manchester Airport

Airport Driver

Senior Finance Assistant

Client Services Manager

Pharmacy Manager - Rawtenstall

Operations Team Leader - Specialist Services

Craft Operative, Joiner generalist

Senior Customer Service Advisor

Administrator

I want to receive the latest job alerts for customer care specialist in edenfield, lan

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