Call center Work, Jobs in Edgbaston, Wmd (with Salaries)

Housing Advice Officer (Contact-Centre Based)
Midland Heart —Birmingham
- £37,773 a year
- Full-time
- Employee discount
4d
Receptionist/Administrative Assistant/Customer Service
Xclusive Motor Services —Birmingham
- From £13 an hour
- Part-time
- Customer service
- English
- Driving
- Free parking
Quick apply
1d
Outbound Telemarketer
MI Business Services Ltd —Birmingham
- £13 an hour
- Part-time
- CRM software
- English
- Organisational skills
Quick apply
7d
Customer Care Agent (Hybrid)
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- Customer service
- English
- Relocation assistance
- Annual leave
Call Centre Operator
South and City College Birmingham —Bordesley Green
- £23,574 a year
- Weekend availability
- English
- Employee discount
Call Handler
Midlands Medical Partnership —Birmingham
- £10.80 - £12.21 an hour
- Temporary
- In-person
- Leadership
Quick apply
14d
Customer Service Advisor
Speedy Freight —Halesowen
- £24,600 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Cruise Reservations Consultant
Ainsley Reid International —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Sales
- Computer skills
- In-person
Quick apply
Telesales Executive
DPD Group UK —Smethwick
- £26,400 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Free parking
Quick apply
Inbound Sales Advisor
Helping Hands —Alcester
- Weekend availability
- Hybrid work
- Sales
- Communication skills
- Employee assistance programme
Quick apply
6d
Customer Service Assistant
South and City College Birmingham —Longbridge
- £19,932 - £23,574 a year
- Full-time
- English
- Employee discount
Telesales / Lead Generation Executive
Frex Logistics —Birmingham
- From £12.71 an hour
- Part-time
- Sales
- Customer service
- Data entry
- Free parking
Quick apply
Telephone Sales Executive
SGS —Oldbury
- From £30,000 a year
- Full-time
- Sales
- Microsoft Office
- Annual leave
Quick apply
5d
Customer Experience Advisor
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- Customer service
- English
- Relocation assistance
- Annual leave
Contact Centre Call Handler
Livity Life —Worcester
- £26,523.22 - £26,523.23 a year
- Rotating shift
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
International Customer Service Manager
DPD Group UK —Oldbury
- £70,500 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Free parking
Quick apply
8d
Telesales
Goldcrest Oil Limited —Tipton
- £27,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Annual leave
Quick apply
12d
Customer Service Contact Centre Manager
City of Wolverhampton Council —Wolverhampton
- £52,413 - £56,730 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
11d
Senior Associate - Client Services (Voice)
SS&C Technologies —Birmingham
- Full-time
- Hybrid work
- Communication skills
13d
CXC Telemarketer
Crown Lift Trucks Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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Housing Advice Officer (Contact-Centre Based)

Midland Heart -
Birmingham

Apply Now

Job details

Permanent | Full-time
£37,773 a year
4 days ago

Benefits

Company pension
Employee discount

Full job description

Do you have experience of delivering Tenancy and Housing Management services? Are you looking for an alternative to working out in the field, but still want a role that offers frontline contact with customers? Then look no further!

We have a fantastic opportunity to join us as a Housing Advice Officer, based full-time in our customer Hub. This is a great chance for people to showcase their skills and knowledge in Tenancy Services, particularly around ASB and Safeguarding.

As a Housing Officer, you'll provide an effective and efficient telephony-based advisory service to our tenants who contact us with complex Housing, Estates and Antisocial Behaviour related queries. You'll strive to get to the central issue of a problem, then act to resolve it, working collaboratively with other colleagues across the organisation where needed. At times, the nature of the contact from our tenants will be emotive and challenging, so we're looking for individuals who are resilient and able to bounce back.

This is an office-based role, working 35 hours per week - Monday to Friday, between the hours of 8am and 6.00pm on a variable shift pattern: 08.00-16.00, 09.00-17.00 and 10.00-18.00. To be considered for this role, you must be able to work any of the shifts.

Our Ideal Candidate:
Previous experience of dealing with a variety of Housing Management and Tenancy matters within Housing, particularly Antisocial Behaviour and Safeguarding.

Previous experience of working with customers from diverse and wide-ranging socio-economic backgrounds.

Experience of handling a high volume of customer calls within a contact-centre envrionment in a calm, confident and efficient manner.

Achieved or willing to work towards a Level 3 Housing qualification.

Please note - we require a Cover Letter to be uploaded in order to consider your application for this role.

What's on offer? We have a whole host of benefits which can be taken advantage of by our employees - these include access to healthcare benefits such as Medicash, up to 8% matched pension contributions and access to our Brilliant Benefits portal which will bring you discounts on your shopping! To find out more, please click here.

Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.

Interested? For a full Role Profile, please scroll down below. Applying is easy - simply click ‘apply', submit an up to date copy of your CV clearly showing us how you meet the criteria set out in the advert. Please note, assessments for this role are scheduled for the 10th July & 17th July provisionally.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

Apply Now

Refine Your Search

call center jobs in edgbaston, wmd

Housing Advice Officer (Contact-Centre Based)

Receptionist/Administrative Assistant/Customer Service

Outbound Telemarketer

Customer Care Agent (Hybrid)

Call Centre Operator

Call Handler

Customer Service Advisor

Cruise Reservations Consultant

Telesales Executive

Inbound Sales Advisor

Customer Service Assistant

Telesales / Lead Generation Executive

Telephone Sales Executive

Customer Experience Advisor

Contact Centre Call Handler

International Customer Service Manager

Telesales

Customer Service Contact Centre Manager

Senior Associate - Client Services (Voice)

CXC Telemarketer

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