Vendor Work, Jobs in Edinburgh, Edh (with Salaries)

Mobility Support Specialist
TELESOFT LLC DBA CALERO —Edinburgh
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
Wedding & Events Co-ordinator
yuba —Edinburgh
- £26,000 a year
- Part-time
- Organisational skills
- In-person
- Communication skills
Quick apply
3d
Visual Lead - Multrees Walk, Edinburgh
ALO —Edinburgh
- Weekend availability
- Team management
- Recruiting
- Leadership
Quick apply
Operations Lead - Multrees Walk, Edinburgh
ALO —Edinburgh
- Weekend availability
- Recruiting
- Leadership
- Communication skills
Quick apply
PLOS Medicine Associate Editor- 12 Month FTC
Public Library of Science —Edinburgh
- £35,000 - £47,000 a year
- Remote
- Doctoral degree
- Communication skills
Commercial Administrator
OCS Group —Loanhead
- Monday to Friday
- Remote
- Organisational skills
- Contracts
- SharePoint
Quick apply
Security Officer
Vigilant Security —Edinburgh
- £13.91 an hour
- Overtime
- Computer literacy
- Front desk
- Computer skills
- Annual leave
Quick apply
Workplace Operations Assistant
Addepar —Edinburgh
- Monday to Friday
- Computer literacy
- Administrative experience
- Front desk
Quick apply
Finance Assistant
Veranova L P —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Annual leave
- Life insurance
Quick apply
9d
Operations Associate (Part-Time) - Multrees Walk, Edinburgh
ALO —Edinburgh
- Part-time
- Customer service
Quick apply
Office Coordinator (Part Time)
Lane Clark & Peacock —Edinburgh
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee discount
Operations Associate (Full-Time) - Multrees Walk, Edinburgh
ALO —Edinburgh
- Weekend availability
- Customer service
Quick apply
IT Support Apprenticeship
Texaport —Edinburgh
- £25,000 a year
- Computer literacy
- Computer skills
- Communication skills
Quick apply
ACCOUNTS PAYABLE SPECIALIST ASSOCIATE - 6 MONTH FTC
InPost UK —Edinburgh
- Travel
- Data entry
Quick apply
4d
Sales & Service Lead - Multrees Walk, Edinburgh
ALO —Edinburgh
- Weekend availability
- Recruiting
- Training & development
- Leadership
Quick apply
12d
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Work from home
Quick apply
Administrative Assistant
Esri —Edinburgh
- Full-time
- Customer service
- Word processing
- Computer literacy
1d
Security Officer- EICC
Vigilant Security —Edinburgh
- £15.06 an hour
- Overtime
- Front desk
- Annual leave
- Flexible schedule
Quick apply
Parts Advisor - Edinburgh
GRM Bodycraft Ltd —Edinburgh
- £28,000 - £38,000 a year
- Overtime
- Organisational skills
- In-person
- Mechanical knowledge
- Free parking
Quick apply
9d
Security, Reception & Facilities Coordinator (Key Holder)
Ivy Management Services Ltd —Edinburgh
- From £13 an hour
- Full-time
- First Aid Certification
- Front desk
- In-person
- Free parking
Quick apply

I want to receive the latest job alerts for vendor in edinburgh, edh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Mobility Support Specialist

TELESOFT LLC DBA CALERO -
Edinburgh

Quick apply

Job details

Full-time

Qualifications

Live chat
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Ticket management
Microsoft Office Suite
Complaint handling
Bachelor's degree
Ticket management systems
Data entry
Customer interaction
Typing
Communication skills
Time management
Help desk
Mobile devices

Full job description

Calero, the leading technology expense management solution for complex enterprises, is looking for a Mobility Support Specialist to work full-time. As part of Managed Mobility Services, the Mobility Support Specialist supports Calero’s corporate customers by assisting their end-users with process requests for mobility services with vendors across the world. Specialists provide 1st line, and where necessary, 2ndline support, to these end-users with requests including but not limited to: mobile device support, procurement of new devices, sim cards, and other equipment, resolving Help Desk tickets for issues such as data allowances or activations; and providing timely communications and high quality, professional, customer service through a high-volume combination of live calls and chats with end-users.

As a specialist you will:

Provide 1st line support to end-users through high volume calls, chats, and tickets.
Respond to customer inquiries and tickets and provide resolution within the contracted service-level agreement (SLA).
Update required ticketing systems continuously.
Provide and maintain a high quality of service.
Partner with the Service Operations Team.
Adhere to specific guidelines and procedures to ensure tickets are being worked correctly to department standards and client specifications.
De-escalate dissatisfied customers with professionalism, patience, and support.
Escalate all issues that cannot be completed within SLAs to management as soon as possible.
Meet all team metrics and goals, set by management.
Perform other duties as needed upon request from immediate supervisor.

EDUCATION and EXPERIENCE required:

Bachelors’ degree preferred; high school diploma or equivalent required.
Mobile Device and Service Support experience desired.
Proficient in Microsoft Office/Microsoft 365 (Outlook, Word, and Excel).
Vast experience in working with multiple guides and applications to navigate complex ticketing and queries.
Experience multi-tasking in a Tier 2 customer service environment, in which clients can submit any requests or issues utilizing various outlets, such as chat, calls, and tickets.

SKILLS and COMPETENCIES:

Proficiency using and navigating multiple computer applications and systems.
Strong attention to detail and commitment to accuracy.
Adaptability and resilience in a fast-paced, high-volume environment.
Effective time management and prioritization skills with the ability to manage competing demands.
Results-oriented mindset with the ability to meet deadlines and service-level expectations.
Strong interpersonal skills and the ability to work collaboratively across teams.
Efficient keyboarding and data entry skills with a high degree of accuracy.
Excellent verbal and written communication skills, including active listening and customer-focused interactions.

Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.

Quick apply

Refine Your Search

vendor jobs in edinburgh, edh

Mobility Support Specialist

Wedding & Events Co-ordinator

Visual Lead - Multrees Walk, Edinburgh

Operations Lead - Multrees Walk, Edinburgh

PLOS Medicine Associate Editor- 12 Month FTC

Commercial Administrator

Security Officer

Workplace Operations Assistant

Finance Assistant

Operations Associate (Part-Time) - Multrees Walk, Edinburgh

Office Coordinator (Part Time)

Operations Associate (Full-Time) - Multrees Walk, Edinburgh

IT Support Apprenticeship

ACCOUNTS PAYABLE SPECIALIST ASSOCIATE - 6 MONTH FTC

Sales & Service Lead - Multrees Walk, Edinburgh

IT Support Engineer

Administrative Assistant

Security Officer- EICC

Parts Advisor - Edinburgh

Security, Reception & Facilities Coordinator (Key Holder)

I want to receive the latest job alerts for vendor in edinburgh, edh

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected