Operations administrator Work, Jobs in Edwalton, Ntt (with Salaries)

Operations Administrator
Zen Legal Limited —Leicester
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Organisational skills
Quick apply
12d
Operations Administrator
OCS Group —Nottingham
- Monday to Friday
- Communication skills
Quick apply
Operations Administrator
Tokio Marine HCC —Leicester
- Full-time
- English
- Data entry
- Organisational skills
HR & Office Operations Manager
Coco Tang —Nottingham
- £28,000 - £35,000 a year
- Full-time
- Bakery
- Travel
- Human resources
Quick apply
OHL Project Administrator
SOCOTEC UK & Ireland —Derby
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply
Housing Operations Administrator
PA Housing —Leicester
- £29,203 - £30,444 a year
- Call to connect
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
2d
Compliance Administrator
Flint Bishop —Derby
- Full-time
- Microsoft Word
- Microsoft Outlook
- Writing skills
- Employee discount
Quick apply
4d
Production Administrator
Michael Smith Switchgear Limited —Leicester
- £28,000 - £34,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- ERP systems
Quick apply
Patient Services Advisor - Central Operations Admin
Aspiro Healthcare —Derby
- £12.71 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Free parking
Quick apply
9d
Quality & Compliance Admin
InPost UK —Alfreton
- £29,500 a year
- Continuous improvement
- Mentoring
- Leadership
- Employee assistance programme
- Life insurance
Quick apply
3d
Operations Support Clerk
Network Rail —Derby
- £25,418 a year
- Full-time
- Microsoft Office
- Databases
- Administrative experience
- Annual leave
- Employee discount
12d
Finance & Operations Assistant
Trusty Pet Supplies —Derby
- £13.50 - £14.50 an hour
- Part-time
- QuickBooks
- Data entry
- Organisational skills
- Free parking
- Store discount
Quick apply
12d
Supply Chain Administrator
PickEverard —Leicester
- Travel
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
Sales Operations Coordinator
Phenna Group —Leicester
- Full-time
- CRM software
- Microsoft Outlook
- Administrative experience

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Operations Administrator
Zen Legal Limited —Leicester
Provide excellent customer service via telephone, email, and other communication channels. Handle inbound and outbound customer communications professionally…
£25,000 - £28,000 a year
Quick apply
12d
Operations Administrator
OCS Group —Nottingham
Handling customer complaints or queries via telephone, email or letter. The Administrator will be responsible for managing incoming calls, high levels of…
Quick apply

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Operations Administrator

Zen Legal Limited
Leicester

Quick apply

Job details

Permanent | Full-time
£25,000 - £28,000 a year
12 days ago

Qualifications

Microsoft Word
CRM software
Document control
Customer service call handling
UK GDPR
Filing
Microsoft Office Suite
General Data Protection Regulation (GDPR)
Quality assurance
Legal drafting
Organisational skills
Customer support
Customer interaction
Document management
Estate planning
Communication skills

Full job description

About Us

We are a growing business dedicated to making legal protection simple, accessible, and affordable for families across the UK. We specialise in services such as Wills, Lasting Powers of Attorney (LPAs), Trusts, and estate planning solutions.

As our business continues to grow, we are looking for a highly organised and customer-focused Operations Administrator to join our team.

This is an excellent opportunity for an experienced administrator looking to develop a career within legal services and work in a supportive, fast-paced environment.

The Role

The Operations Administrator is responsible for providing high-quality administrative and customer support for the preparation, processing, and management of legal documentation.

The role focuses on ensuring documentation is accurate, compliant, and completed within agreed service standards while delivering exceptional customer service and supporting the smooth operation of the wider team.

Working collaboratively with colleagues and stakeholders, you will maintain accurate records, respond to enquiries, and support the efficient delivery of services in line with company standards, policies, and procedures.

Key Responsibilities

Legal Documentation & Administration

Prepare, process, draft, and maintain legal documentation accurately and within agreed service standards.
Ensure all records, files, and documentation are maintained in accordance with company procedures.
Support the preparation and administration of legal services including Wills, Lasting Powers of Attorney (LPAs), Trusts, and related documentation.
Update CRM and case management systems accurately and promptly.
Monitor workflows and manage workloads to ensure deadlines and service levels are achieved.
Maintain accurate filing systems and documentation records.

Customer Service

Handle inbound and outbound customer communications professionally and efficiently.
Provide excellent customer service via telephone, email, and other communication channels.
Respond to customer enquiries and provide updates on the progress of documentation and cases.
Escalate complex queries or issues to the Team Leader where appropriate.

Compliance & Quality

Ensure all documentation complies with company policies, procedures, and regulatory requirements.
Maintain confidentiality when handling sensitive customer and legal information.
Support quality assurance processes and continuous improvement initiatives.
Adhere to GDPR and data protection requirements at all times.

About You

We're looking for someone who is:

Highly organised and detail-oriented.
Professional, approachable, and customer-focused.
Able to manage multiple priorities effectively.
Comfortable working with sensitive and confidential information.
A strong communicator with excellent written and verbal skills.
Proactive and willing to learn new systems and processes.

Essential Knowledge, Skills & Experience

Understanding of general office administration processes and procedures.
Knowledge of customer service principles and best practices.
Understanding of confidentiality and data protection requirements, including GDPR.
Basic understanding of legal documentation and document control processes.
Knowledge of record-keeping and information management practices.
Proficiency in Microsoft Office applications, particularly Word and Excel.
Strong organisational skills and attention to detail.
Understanding of professional communication standards.

Desirable Knowledge, Skills & Experience

Previous experience within a legal, professional services, financial services, or other regulated environment.
Experience supporting legal documentation processes.
Experience using CRM or case management systems.
Knowledge of estate planning, Wills, Lasting Powers of Attorney, or Trusts.

What We Offer

Full training and ongoing development.
Career progression opportunities.
Supportive and collaborative working environment.
Modern Leicester city-centre office location.
The opportunity to build a rewarding career within a growing business.

Equality, Diversity & Inclusion

We are committed to creating an inclusive workplace where everyone feels respected, valued, and able to succeed. We welcome applications from all suitably qualified individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Pay: £25,000.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

operations administrator jobs in edwalton, ntt

Operations Administrator

Operations Administrator

Operations Administrator

HR & Office Operations Manager

OHL Project Administrator

Housing Operations Administrator

Compliance Administrator

Production Administrator

Patient Services Advisor - Central Operations Admin

Quality & Compliance Admin

Operations Support Clerk

Finance & Operations Assistant

Supply Chain Administrator

Sales Operations Coordinator

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