Product support Work, Jobs in Effingham, Sry (with Salaries)

Aftermarket Coordinator
Sunswap —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
Operations Assistant
9620146 —West Byfleet
- £26,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
5d
Product Support Specialist - EMEA
Ashby —London
- £64,500 - £81,500 a year
- Weekend availability
- Remote
- Leadership
- Annual leave
Operations and Logistics Manager
A.L.O.B Ltd —Send
- £40,000 a year
- Full-time
- Management
- ERP systems
- Data analysis skills
- Free parking
Quick apply
Marketing & E-Commerce Executive
Dermapure Ltd —Weybridge South
- £30,000 - £35,000 a year
- Full-time
- Sales
- Travel
- In-person
- Free parking
- Employee discount
Quick apply
7d
Project Coordinator/ Showroom assistant
Delia —South West London
- £24,420.00 - £41,605.30 a year
- Full-time
- CAD
- Organisational skills
- In-person
Quick apply
13d
Intelligence Researcher - Counter Terrorism Policing
Metropolitan Police —London
- £33,219 - £36,228 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- IT
8d
Learning & Communications Coordinator
Tropic Skincare —Croydon
- £28,000 - £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Social media management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Centre Operative
Milk & More —Camberley
- £36,864 a year
- Full-time
- Customer service
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
Sales Assistant
GrowthPoint Partners —Shoreditch High Street
- £26,420.00 - £33,453.95 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
Customer Support Engineer
BookedSolid —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Communication skills
- Work from home
- Employee stock ownership plan
Quick apply
Supply Chain Coordinator
SVC Labs —Gatwick Airport
- £25,000 - £27,500 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Free parking
- Store discount
Quick apply
Training Manager – Learning and Development
Triple S Limited —Heathrow
- From £49,000 a year
- Full-time
- Hybrid work
- Project management
- Education
- Continuous improvement
- Free parking
- Life insurance
Quick apply
Software Support Specialist
LegalRM —Orpington
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- English
- SQL
- Flexitime
- Work from home
Quick apply
2d
Product Support Specialist
The Good Travel Collective —London
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
8d
IT Solutions Support Consultant
OPUS TECHNOLOGY —Reigate
- £47,000 - £52,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Computer networking
- Life insurance
- Referral programme
Quick apply
Product Support Analyst
Ravelin Technology —London
- Full-time
- Hybrid work
- SQL
- Machine learning
- APIs
- Annual leave
- Flexible schedule
Quick apply
Product Coordinator
Unify Ventures —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- SharePoint
Quick apply
Sales Assistant
EDGEC LTD —London
- £25,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply

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Aftermarket Coordinator

Sunswap
Leatherhead

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Company events
Sabbatical
Referral programme
Sick pay
On-site parking

Qualifications

Spanish
Customer service
Salesforce
Logistics
Financial services
Communication skills

Full job description

Location: Based 5 days on-site at Sunswap’s Leatherhead HQ (KT22 7BA, UK)

Salary: up to 40k (based on experience)

On-call requirement

This role includes participation in a rotating on-call schedule, typically one week in every three. During your on-call week, you will be the first point of contact for urgent customer service and support enquiries outside of standard working hours.

Additional standby and call-out payments are provided for all on-call shifts. Full details of the on-call rota, expectations, and remuneration will be discussed during the initial interview.

About us

Every refrigerated truck and trailer moving goods across the country has relied on diesel for decades. It's polluting, expensive, and the technology hasn't changed. Two companies have dominated the market, selling the same legacy technology with minor updates.

Sunswap makes the electric refrigeration that's replacing it - zero emissions, lower operating costs, built from the ground up for how fleets actually operate. We've gone from founding to manufacturing at scale globally in just six years. We built our own production facility in Surrey. We are trusted by major brands like Tesco, Ocado, Birds Eye, and Happy Eggs every single day. With units operating across the UK, France, Netherlands, Belgium, Chile, and Australia.

We've been named Sunday Times Best Place to Work 2024 and 2025. We've won awards for innovation, technology, and marketing excellence. We've secured backing from BGF, Barclays, and Clean Growth Fund. We've got the customers, the traction, and the momentum.

Now we're taking this British-engineered product global. Scaling manufacturing. Opening new markets. Building the team that will make legacy polluting technology obsolete across the world.

If you want to be part of a company that's setting new standards for the industry and scaling internationally, this is it.

Our benefits

30 days of annual leave plus Bank Holidays! (includes a Wellbeing Day)
Sabbatical (after 3 years of working with Sunswap)
5 free counselling sessions per year
Family leave ranging from 4 weeks to 4 months
Free Monthly Lunches & Quarterly Socials!
Cycle to Work Scheme
Free Sunswap merch

Job overview

We are seeking an Aftermarket Coordinator to manage day-to-day customer service interactions and ensure customers receive timely, clear, and proactive communication. This role is critical to maintaining Sunswap’s reputation for service excellence, providing the frontline link between customers, our service partners, and our technical team.

The Aftermarket Coordinator will work closely with the Aftermarket Lead, Technical Services Managers, and Commercial team to ensure cases are logged, tracked, and resolved to a high standard, while contributing to continuous improvement in customer satisfaction.

Key responsibilities

Act as the first point of contact for UK customers on service-related issues, ensuring clear and proactive communication.
Log, triage, and track customer cases in Sunswap’s service management system, maintaining accurate records for traceability.
Provide timely updates on job status, ETAs, and resolution progress, managing expectations effectively.
Manage logistics and admin tasks such as booking trailers transport, liaising with third-party providers, and handling service paperwork.
Escalate complex or persistent cases to the Technical Services Manager
Collect and track customer satisfaction feedback, proactively following up post-resolution to strengthen relationships.
Identify recurring issues, support process reviews, and contribute to continuous improvement in customer experience.
Ensure all service activity complies with Sunswap’s safety, quality, and communication standards.

Qualifications & experience

Experience in a customer service, service coordinator, or operations support role, ideally in a technical, engineering, or logistics environment.
Strong communication skills - confident handling customer queries and managing expectations.
Organised, detail-oriented, and able to track multiple open cases simultaneously.
Familiarity with CRM or service management systems preferred.
A proactive problem-solver, able to escalate effectively and follow issues through to resolution.
Team player, comfortable working cross-functionally with technical and commercial colleagues.
Passion for sustainability and innovation is a plus.

Nice to have

Fluent in Spanish

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Health & wellbeing programme
On-site parking
Referral programme
Sabbatical
Sick pay

Work Location: In person

Quick apply

Refine Your Search

product support jobs in effingham, sry

Aftermarket Coordinator

Training and Support SME (Military)

Operations Assistant

Product Support Specialist - EMEA

Operations and Logistics Manager

Marketing & E-Commerce Executive

Project Coordinator/ Showroom assistant

Intelligence Researcher - Counter Terrorism Policing

Learning & Communications Coordinator

Centre Operative

Sales Assistant

Customer Support Engineer

Supply Chain Coordinator

Training Manager – Learning and Development

Software Support Specialist

Product Support Specialist

IT Solutions Support Consultant

Product Support Analyst

Product Coordinator

Sales Assistant

I want to receive the latest job alerts for product support in effingham, sry

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