Customer service supervisor birmingham Work, Jobs in Elford, Sts (with Salaries)

Transport Coordinator
Darlaston Builders Merchants Limited —Walsall
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Quick apply
7d
Logistics Admin Supervisor
NCF Living —Coleshill
- £30,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
2d
Supervisor
Mears Group —Birmingham
- Up to £40,000 a year
- Full-time
- Management
- Maintenance
- Supervising experience
- Annual leave
- Employee assistance programme
Helpdesk Scheduler
Emcor —Birmingham
- Full-time
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Warehouse Supervisor
PHOENIX Healthcare Distribution Limited —Birmingham
- £16.48 an hour
- Full-time
- Supervising experience
- First Aid Certification
- Warehouse experience
- Free parking
- Annual leave
Online Operations Assistant
First Intuition —Birmingham
- Full-time
- Remote
- Customer service
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
Quick apply
AREA CAR PARKING SUPERVISOR
Apex Parking LTD —Birmingham
- From £30,000 a year
- Full-time
- Heavy lifting
- Customer service
- Driving
- Annual leave
Quick apply
10d
Resource Planner
Midland Heart —Birmingham
- £27,953 a year
- Full-time
- Hybrid work
- Management
- Customer service
- IT
21h
Retail Supervisor
Deichmann uk —Birmingham
- Up to £13.91 an hour
- Part-time
- Customer service
- Supervising experience
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Logistics Supervisor
thyssenkrupp Materials UK —Cradley Heath
- £34,000 - £36,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
7d
Security Officer
ISS Facility Services —Birmingham
- £14.39 an hour
- Night shift
- Microsoft Word
- Microsoft Excel
- Customer service
Supervisor
Lindt Careers —Birmingham
- Bar
- Analysis skills
- IT
Customer Experience Team Member
ATG Entertainment Limited —Birmingham
- £12.71 - £13.01 an hour
- Weekend availability
- IT
Casual FOH Supervisor
ATG Entertainment Limited —Birmingham
- £13.65 an hour
- Hospitality
- Sales
- Customer service
11d
Facilities Maintenance Assistant
Extra Care —Sutton Coldfield
- £27,631.50 a year
- Full-time
- Carpentry
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Baggage Hall Agent - PART TIME - Birmingham Airport
Swissport International AG —Birmingham
- £12.91 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
7h
Field Service Technician - Birmingham (6 Month Fixed-Term Contract)
Focal Systems —Birmingham
- £17 an hour
- Weekend availability
- Travel
- Power tools
- Communication skills
- Annual leave
Quick apply
Administrator - Birmingham, Coventry & Solihull Operations
West Midlands Fire Service —Coventry
- £11,774 - £12,350 a year
- Part-time
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
- Work from home
10d
Aged Debt Supervisor
Select Engineering —Birmingham
- £20.35 - £26.48 an hour
- Call to connect
- Microsoft Excel
- Microsoft Office
- Analysis skills
4d
HVAC Supervisor- Central
City Facilities Management (UK) —Birmingham
- £55,277 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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customer service supervisor birmingham jobs near elford, sts

Transport Coordinator

Darlaston Builders Merchants Limited -
Walsall

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
7 days ago

Benefits

Casual dress
Annual leave
Employee discount

Qualifications

Logistics
Microsoft Office
Analysis skills
Compliance management
Organisational skills
IT

Full job description

Company Overview

Darlaston Builders Merchants are one of the Midlands Leading Supplier of Building, Landscaping, Civil and DIY materials. We have four sister companies including BrickExpress, 4bathrooms, DBMcivils and GreyShire Homes. We operate a total of 6 branches around the midlands including Birmingham and the Black Country and employ around 90 employees.

Our well-earned reputation and the 40+-year establishment in the trade allows us to provide the best customer service possible, including high quality materials at very competitive prices.

The company is looking for a Transport Coordinator who supports the day‑to‑day running of the transport function, ensuring transport compliance, deliveries are planned efficiently, and drivers receive accurate information to operate safely and professionally. They report into the Transport Supervisor and be based at our depot in Walsall.

The role is central to maintaining excellent customer service, supporting branch operations, and upholding high standards within a busy builders’ merchant environment. When the Transport Supervisor is on annual leave or otherwise absent, the Transport Coordinator will take responsibility for the transport function, ensuring continuity of operations and acting as the first point of contact for drivers, branches, and customers.

Key Responsibilities

Transport compliance — Support with vehicle checks, defect reporting, MOT scheduling, insurance documentation, and adherence to legal obligations (including tachographs and safe loading).
Driver coordination — Brief drivers at the start of each shift, issue delivery notes, and ensure they have accurate instructions and safe working information.
Customer communication — Provide delivery updates, manage queries, resolve issues, and maintain a professional standard of service.
System and paperwork accuracy — Maintain delivery records, update transport management systems, process PODs, and ensure documentation is complete and accurate.
Issue resolution — Support with failed deliveries, delays, vehicle defects, and customer complaints, escalating where required.
Coordination with branches — Work closely with yard teams, sales desks, and warehouse staff to ensure goods are ready, loaded safely, and dispatched on time.
Health & Safety support — Promote safe working practices, ensure drivers follow site rules, and report incidents or near misses promptly.
Acting-up responsibilities — Take responsibility for the transport function during periods of annual leave or absence of the Transport Supervisor, ensuring continuity, decision‑making, and operational oversight.

Skills & Experience

Transport or logistics experience within a fast‑paced operational environment (builders’ merchants experience desirable).
Strong organisational skills with the ability to prioritise and manage multiple tasks.
Confident communicator able to work with drivers, customers, and internal teams.
Good IT skills, including transport systems, compliance tools, and Microsoft Office.
Understanding of vehicle compliance, safe loading, and transport regulations (training can be provided).
Ability to remain calm under pressure and make practical decisions, including when acting up in the Supervisor’s absence.

Personal Attributes

Proactive and solutions‑focused, with a hands‑on approach.
Team‑oriented, supporting the Transport Supervisor and wider branch operations.
Customer‑focused, ensuring deliveries are accurate, timely, and professional.
Attention to detail, especially with paperwork, compliance, and scheduling.
Safety‑minded, promoting a culture of responsibility and care.
Reliable and confident, able to step up and lead transport activity when required.

Hours of Work: Monday to Friday 7 30 – 5 00pm with alternate Saturdays.

Join us at Darlaston Builders Merchants and be part of a thriving team dedicated to building success together. If you are ready to steer your career forward, we welcome your application!'

Pay: £27,000.00-£30,000.00 per year

Benefits:

Casual dress
Employee discount

Experience:

transport or logistics: 2 years (required)
Compliance management: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service supervisor birmingham jobs in elford, sts

Transport Coordinator

Logistics Admin Supervisor

Supervisor

Helpdesk Scheduler

Warehouse Supervisor

Online Operations Assistant

AREA CAR PARKING SUPERVISOR

Resource Planner

Retail Supervisor

Logistics Supervisor

Security Officer

Supervisor

Customer Experience Team Member

Casual FOH Supervisor

Facilities Maintenance Assistant

Baggage Hall Agent - PART TIME - Birmingham Airport

Field Service Technician - Birmingham (6 Month Fixed-Term Contract)

Administrator - Birmingham, Coventry & Solihull Operations

Aged Debt Supervisor

HVAC Supervisor- Central

I want to receive the latest job alerts for customer service supervisor birmingham in elford, sts

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