Home manager Work, Jobs in Elford, Sts (with Salaries)

Consumer Services Manager
KP Snacks —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Employee discount
Quick apply
Warehouse Shift Manager
Brakes —Tamworth
- £44,282 a year
- Full-time
- Communication skills
- Employee discount
3d
Frontline Manager (FLM)
PepsiCo —Coventry
- 12 hour shift
- Organisational skills
- Communication skills
Home Manager
Care UK —Wolverhampton
- Leadership
General Manager - Live in
Toby Carvery - Shenstone —Shenstone
- Up to £45,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
9d
Operations Manager | Care Homes
JCO Healthcare —Birmingham
- £70,000 - £80,000 a year
- Full-time
- Management
- In-person
- Communication skills
Quick apply
Assistant Site Manager
BarrattDevelopments —Tamworth
- Customer service
- Construction
Estate Agent
The Property Experts —Lichfield
- £8,400 a month
- Remote
- Sales
- Administrative experience
Office Manager
Office of Josh Newbury MP —Cannock
- From £40,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
10d
Senior Client Manager
Alexander Accountancy —Burton-On-Trent
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Business development
- Accounting
- Mentoring
- Free parking
- Work from home
Quick apply
3d
Operations Manager, Birmingham, Up to £53,600 per annum
Midway Care Group —Birmingham
- Up to £53,600 a year
- Weekend availability
- Management
- Driving
- Free parking
- Annual leave
Quick apply
10d
Sales Team Manager - Contact Centre
RIVIERA TRAVEL —Burton-On-Trent
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Travel
- Health & wellbeing programme
- Work from home
Quick apply
7d
Hotel Food & Beverage Operations Manager
Drayton Manor Resort Ltd —Tamworth
- Full-time
- Hotel
- Organisational skills
- Leadership
- Free parking
- Employee discount
Quick apply
Assistant Manager
Wickes —Tamworth
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
9d
Customer Experience Manager (CXM)
Babble Cloud —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Travel
- Communication skills
- Annual leave
Quick apply
Account Manager Team Manager
Brakes —Tamworth
- £32,926 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
1d
Retail Sales Advisor - Tamworth
Oak Furnitureland —Tamworth
- £47,299 - £52,113 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Children’s Home Deputy manager/Team Leaders/Senior Support Workers & Support Workers
Utopia Care Pioneer Homes —Tamworth
- Weekend availability
- Childcare
- Supervising experience
- Working with children
- Free parking
Quick apply
3d
Senior Engagement Manager (Midlands and East)
National Lottery Heritage Fund —Birmingham
- £41,065 - £47,096 a year
- Full-time
- Hybrid work
- Work from home
3d
Operations Executive (Escorted Tours)
RIVIERA TRAVEL —Burton-On-Trent
- From £27,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
4d

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Consumer Services Manager

KP Snacks -
Ashby-De-La-Zouch

Quick apply

Job details

Full-time

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Leadership
Communication skills

Full job description

Consumer Services Manager
Ashby-de-la-Zouch (Home of Hula Hoops, popchips, Nik Naks, and more…)
Monday - Friday, 08:30 - 16:30

We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side.

Join our snack-loving team
We’re looking for a Consumer Services Manager to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move.

About the role

At KP Snacks, every consumer contact matters. This role sits at the heart of how we listen, respond and learn, making sure every complaint or enquiry is handled with empathy, expertise and integrity.

As Consumer Services Manager, you’ll lead our Consumer Services function, setting the standard for safe, compliant and human responses across all channels. You’ll protect consumer trust and brand reputation, while turning insight into action that improves product quality, commercial outcomes and consumer experience.

You’ll lead a team of four colleagues, ensuring the right capability, coverage and development are in place. Working closely with Site Technical teams, Marketing, Sales, Corporate Communications, Legal and senior leaders, you’ll play a vital role in spotting risk early, managing complex issues and shaping how KP Snacks shows up for consumers.

What’s in it for you?
We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer:

Competitive annual salary, plus an annual bonus scheme, with a strong track record of overachievement
Comprehensive healthcare support – including Medicash Health Cash Plan, Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care
KP Pension Plan – contribution matching up to 7% of your salary
25 days holiday, plus the option to buy more
KP4ME – our online platform for benefits, discounts, wellbeing tools and more

What will you be doing?

Leading a high-performing Consumer Services team
Set clear standards for tone, accuracy and empathy while coaching, developing and supporting colleagues through training, succession planning, wellbeing and an out-of-hours on-call rota
Owning end-to-end complaint and enquiry management
Ensure fair, timely and consistent handling across phone, email, letter, web and social channels, with strong first contact resolution and proportionate redress
Protecting quality, safety and compliance
Ensure adherence to Food Law, Consumer Protection and data protection requirements, coordinating investigations of serious complaints with Site Technical teams and laboratories
Partnering across KP Snacks and beyond
Work closely with Brand, Marketing, Sales and Technical teams, alongside local authorities, insurers and legal representatives, representing KP Snacks professionally and confidently
Turning Voice of the Consumer into insight and improvement
Own CRM and community management platforms, build meaningful dashboards and reports, and share trend insights that reduce recurrence, strengthen brand health and improve consumer outcomes

Who are we?
We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together.

We’re committed to inclusion
We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know.

We’d love to hear from you if you can bring:

Proven leadership experience in Consumer Services or Customer Care
A strong track record of leading teams within a branded FMCG environment, including handling complex or legally sensitive complaints
Sound technical and regulatory understanding
Working knowledge of Food Law, Consumer Protection, UK data protection and local authority structures
Confidence owning systems, insight and budgets
Experience managing CRM platforms, external partners and budgets, using data to drive smarter decisions and better service
Excellent communication and influencing skills
The ability to communicate clearly, credibly and empathically across written, digital and verbal channels, including with senior stakeholders
A calm, practical and solutions-focused approach
Comfortable balancing consumer fairness, commercial impact and reputational risk to reach the right outcome

#LI-SC1 #LI-Hybrid

Quick apply

Refine Your Search

home manager jobs in elford, sts

Consumer Services Manager

Warehouse Shift Manager

Frontline Manager (FLM)

Home Manager

General Manager - Live in

Operations Manager | Care Homes

Assistant Site Manager

Estate Agent

Office Manager

Senior Client Manager

Operations Manager, Birmingham, Up to £53,600 per annum

Sales Team Manager - Contact Centre

Hotel Food & Beverage Operations Manager

Assistant Manager

Customer Experience Manager (CXM)

Account Manager Team Manager

Retail Sales Advisor - Tamworth

Children’s Home Deputy manager/Team Leaders/Senior Support Workers & Support Workers

Senior Engagement Manager (Midlands and East)

Operations Executive (Escorted Tours)

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