Client services Work, Jobs in Elland, Wyk (with Salaries)

Call Centre Agent
Sureserve —Halifax
- £25,308 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Logistics and Customer Service Administrator
James Robinson Speciality Ingredients Ltd —Huddersfield
- £26,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Life insurance
- Sick pay
Quick apply
Total Loss Administrator
FMG —Huddersfield
- £24,854.00 - £24,854.98 a year
- Monday to Friday
- Negotiation
- Free parking
- Annual leave
Quick apply
10d
Bookings & Compliance Coordinator (Remote)
Topp Language Solutions —West Yorkshire
- £12.71 - £15.00 an hour
- Part-time
- Remote
- Customer service
- Analysis skills
- Organisational skills
Quick apply
Recovery Coordinator/Smoking Cessation
Change Grow Live —Huddersfield
- £28,557.79 - £32,802.41 a year
- IT
- Time management
- Annual leave
- Employee assistance programme
Financial Services Administrator
Little & Georgiou —Hipperholme
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexitime
- Employee discount
Quick apply
10d
Help Desk - Maintenance Services
Reactive on Call FM Limited —Morley
- £24,420 - £26,400 a year
- Full-time
- Management
- Computer literacy
- Maintenance
- Free parking
- Annual leave
Quick apply
2d
Third Party Defence Handler
FMG —Huddersfield
- £24,854 - £28,842 a year
- Hybrid work
- In-person
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
4d
Sales Office Support
CR Joinery Ltd —Huddersfield
- From £25,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
Trainee Sales
NDS GROUP LTD —Huddersfield
- £24,580.00 - £39,427.89 a year
- Full-time
- Sales
- Microsoft Office
- Organisational skills
- Work from home
- Employee discount
Quick apply
Tele-Appointer
Core Facility Services —Elland
- £26,500 - £28,000 a year
- Full-time
- CRM software
- Salesforce
- Communication skills
- Free parking
Quick apply
2d
Sales Support Administrator
Xpress Fuel Ltd —Halifax
- £27,000 - £30,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Reception/Admin/Customer Service
Jagland Empire LTD —Halifax
- From £12.75 an hour
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
7d
Engagement Officer
Reed In Partnership —Huddersfield
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
1d
HR Coordinator
Evotech —Elland
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
Quick apply
1d
Merchandiser - Elland
Smiths News —Elland
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
1d
Sales Administrator
PD GROUNDWORKS LTD —Halifax
- From £12.71 an hour
- Weekend availability
- Sales
- Customer service
- English
Quick apply
4d
Third Party Claims Handler
FMG —Huddersfield
- £24,854 - £28,842 a year
- Hybrid work
- In-person
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
8d
Medical Secretary
Spire Healthcare —Elland
- Part-time
- Hospital
- Annual leave
Receptionist
Miracle Within Ltd —Huddersfield
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
4d

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Call Centre Agent

Sureserve -
Halifax

Quick apply

Job details

£25,308 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
IT
Communication skills

Full job description

About Sureserve Energy Services Meters:

Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the "Big Six" energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.

Purpose of the Role:

As a Call Centre Agent you will be responsible for scheduling appointments on behalf of our clients to install/exchange Smart Meters whilst maximising Engineer capacity by outbound calling activity.

Specific Roles and Responsibilities:

Appointment Scheduling: Liaise with customers to plan and agree on suitable dates and times for Smart Meter installations or exchanges,
- Inbound & Outbound Calls: Deliver outbound calls to meet business KPIs. Handle inbound calls efficiently to meet business SLAs and call quality,
- Customer Data Management: Enter customer details accurately and promptly into the database,
- Query & Issue Resolution: Address customer enquiries and provide accurate information. Log and process customer complaints or issues, ensuring they are escalated to the appropriate personnel and resolved within company timescales,
- Compliance: Ensure adherence to Smart Metering compliance in line with company policies and SMICOP (Smart Meter Installation Code of Practice) requirements,
- Communication: Respond to customer emails in a timely and professional manner.
- Training & Development: Participate in ongoing training, performance reviews, and monthly one-to-one meetings. Maintain competency levels required to perform the role effectively,
- Other Duties: Carry out any other reasonable tasks as required by the company.

Working Hours:

Core shift will be Monday to Friday 8:30AM - 4:30PM or 9:00AM - 5:00PM

Salary

£25,308 per annum

Plus, a discretionary bonus of up to £150 per month on successful achievement of monthly KPI’s.

The Individual:

Previous experience of inputting/updating databases,
Highly articulate with a clear telephone manner,
Good IT skills with knowledge of Microsoft Word, Excel and Outlook,
Good work ethic, highly self-motivated, and positive,
Ability to organise and manage own workload,
Previous experience working in renewable energy is desirable,
Personable with excellent communication skills,
Ability to work to deadlines, delivery of targets for self and others,
Strong team player.

Quick apply

Refine Your Search

client services jobs in elland, wyk

Call Centre Agent

Logistics and Customer Service Administrator

Total Loss Administrator

Bookings & Compliance Coordinator (Remote)

Recovery Coordinator/Smoking Cessation

Financial Services Administrator

Help Desk - Maintenance Services

Third Party Defence Handler

Sales Office Support

Trainee Sales

Tele-Appointer

Sales Support Administrator

Reception/Admin/Customer Service

Engagement Officer

HR Coordinator

Merchandiser - Elland

Sales Administrator

Third Party Claims Handler

Medical Secretary

Receptionist

I want to receive the latest job alerts for client services in elland, wyk

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